Erinwood Ford

Customer Service New Car Sales My brand-new Ford 150. Lem Weekes helped me put together exactly what I wanted with no hassle. After shopping around various dealerships, getting al My brand-new Ford 150. Lem Weekes helped me put together exactly what I wanted with no hassle. After shopping around various dealerships, getting all kinds of different prices and headache it was a pleasure to finally meet a sales rep that actually heard me out gave me the best price without all the back and forth hassle. Strongly recommend coming here to get your new vehicle. You won't be disappointed. Satisfied from test drive to purchase, the entire staff was helpful and patient. Bory was very helpful and John was very accommodating. Thanks for getting me into my favorite new truck. More

Doug Keen - Great Customer Service! This is my second new car purchase with Doug. I moved away from the GTA but just had to come back to buy my car from Doug. Doug takes the time to ma This is my second new car purchase with Doug. I moved away from the GTA but just had to come back to buy my car from Doug. Doug takes the time to make sure he finds you the best deal, get top value for your trade and makes sure you are happy through every step of the process. Great customer service from a true sales professional. RonO More

Smooth and Simple The wholetter experience of testing and buying a car was smooth and easy thanks to the knowledgeable and professional manner they aproach the process. The wholetter experience of testing and buying a car was smooth and easy thanks to the knowledgeable and professional manner they aproach the process. From test driving to signing the bill of sale there was no overwhelming pressure to commit or up-selling that usually is quite a turn off when buying a car. Orlando is a no nonsense salesman who simply helped lead his customer to his goal as cheaply and efficiently as possible. Thanks for the great service! I would defiantly recommend buying a car here! More

Easy decision to go with Erinwood Ford Shopping for a new car and comparing dealerships can be very time consuming. When we got to Erinwood Ford and met Martin we immediately had a good fee Shopping for a new car and comparing dealerships can be very time consuming. When we got to Erinwood Ford and met Martin we immediately had a good feeling with him. Very professional, friendly and attention to detail. We never had the feeling they wanted to sell us stuff we really do not need. That was refreshing. We appreciated that a lot. Overall great experience and service and I will be thinking about Martin again for my next car purchase. More

Dave and Sarah Dave de Giovanni and Sarah from financing are amazing. I recommend erinwood to everyone as they are hands down the best dealership around. Thank you e Dave de Giovanni and Sarah from financing are amazing. I recommend erinwood to everyone as they are hands down the best dealership around. Thank you erinwood ford More

Great Service from Erinwood Ford I recently purchased a Ford F150 From Dave Grittani, I had a great experience with Dave, he was professional and personable. Dave kept me informed as I recently purchased a Ford F150 From Dave Grittani, I had a great experience with Dave, he was professional and personable. Dave kept me informed as to when my truck would arrive from the US as it was being held in a yard for a month due to trucking shortage. When the truck finally arrived , Dave got right on it and I received the truck fully detailed in three days, I thought that was great service. I would recommend Dave to anyone wanting to purchase any vehicle from Erinwood Ford. Thank you Dave for looking after me. More

Fantastic Buying Experience Thanks to Dave Grittani and Team This was by far the most enjoyable process I have experienced when shopping for a new vehicle. I was looking for a 2016 Ford Transit Connect XLT wago This was by far the most enjoyable process I have experienced when shopping for a new vehicle. I was looking for a 2016 Ford Transit Connect XLT wagon and learned through my research that very few were in stock at Ontario dealerships. After finding a configuration similar to what I wanted at Erinwood Ford, I booked a test drive through the website. I feel very lucky that I was connected with Dave Grittani at Erinwood Ford. Dave was very friendly and helpful. He gave me the opportunity to tour the new building and test drive the vehicle of my choice. Dave also made my wife and children feel important, involved, and at ease. It was refreshing to find someone willing to share all of the numbers in an open, honest, and interactive fashion. It felt more like dealing with a friend and trusted advisor than completing a "sales" transaction. On our return visit, several members of the dealership assisted us in test driving the vehicle fully-loaded with seven passengers. Everyone was friendly, engaging, and focused on helping us to make the best purchase decision. When it came time to finalize the financing, Robyn Barrett assisted with information, not high-pressure tactics. She even gave us time to review our options and did not insist that we make a decision on options before leaving her office. As a result of Robyn's approach, we ended up choosing to purchase a Tricare package to protect our new purchase. Delivery went well, as my family reunited with Dave for another visit. We noticed a problem with a rear seat belt assembly that was efficiently rectified by the service staff. When all was said and done, we left the dealership very happy. I would like to extend our thanks to Dave Grittani for his professionalism, kindness, and passion for assisting his customers. It is rare that I choose to recommend businesses to my friends and colleagues; however, I do not hesitate to speak very highly of Dave Grittani and Erinwood Ford. Dave is a great asset to Ford and a genuinely good person. Thank you! --Shawn N. & Family More

Best experience I have ever had purchasing a car! Doug was very professional helping me choose the best suited car for me. He treated me with respect and listened to everything I wanted in a car and a Doug was very professional helping me choose the best suited car for me. He treated me with respect and listened to everything I wanted in a car and at the price I could afford then helped me select the best match! He was very knowledgeable about the vehicles right down to the little tips and tricks with the keyless entry codes. I came all the way from Stoney Creek to check out the vehicles at Erinwood and I was very satisfied. I will definitely return here in the future. The best part of this whole experience was that I felt NO pressure from Doug. I hate going to a dealership and feeling pressured to buy instantly. It was the complete opposite here and Doug made sure I was completely happy and ready when I made my decision to buy my fusion. Thank you for everything Doug, I love my car!! More

Top notch customer experience Mark and Dave made my car buying experience easy and exciting. They were so knowledgeable, friendly and not in the least bit pushy.... Even when I t Mark and Dave made my car buying experience easy and exciting. They were so knowledgeable, friendly and not in the least bit pushy.... Even when I took ages to decide on my vehicle colour. Customer service at its finest; Mark arranged to have me picked up and brought to the dealership the day I was picking up my car! I would highly recommend them, and my 2017 Escape! More

Amazing First-Car Purchase Experience I don't know normally make a habit of writing reviews for products and services, but I felt compelled to after my experience with Doug. My wife and I I don't know normally make a habit of writing reviews for products and services, but I felt compelled to after my experience with Doug. My wife and I purchased our first car, an Escape from Doug at Erinwood Ford. He's not your typical car salesman as he genuinely cares about finding what's right for the customer in terms of features and affordability. He's perfectly transparent about everything and most importantly, was very down-to-earth and easy to talk to. Having Doug help us through our journey really smoothed the process and saved us a lot of time, money, and angst. More