Erinwood Ford

Always helpful and takes the time to assist the customers. They are the only dealership that keeps in touch with customers years after a purchase has been made. They are courteous, friendly and attentive to t They are the only dealership that keeps in touch with customers years after a purchase has been made. They are courteous, friendly and attentive to the customers. Their service department is always available to ask questions and provides prompt excellent service. More

Exceptional service got me in and out really fast as I had a busy day at work but needed the service done quickly without delays. got me in and out really fast as I had a busy day at work but needed the service done quickly without delays. More

A wonderful Long Distant Experience! Thank you John & Raj ! I purchased a beautiful loaded 2016 Ford Flex from Erinwood. To be more accurate, I bought it from John Isaac. What a great sales person. I communicat I purchased a beautiful loaded 2016 Ford Flex from Erinwood. To be more accurate, I bought it from John Isaac. What a great sales person. I communicated with John over email and phone several times. He made me so comfortable and was so honest about this barely used vehicle that I bought it sight unseen. It took an inexpensive flight and a 14 hour drive back home to get my prize vehicle. The best part is that I saved $17,000 off the asking price of the same vehicle in Nipigon, ON. and/or $13,000 off the same vehicle in Thunder Bay, ON. John made it so easy to make the purchase and he answered every question I had. He also personally made sure that everything was done and ready for my weekend pickup. I thought I was just saving a ton of money but no, the service was so much better than I ever experienced anywhere close to my home. We even shared a few laughs! Mr. Isaac's co-worker Raj Sumra worked with me for over an hour on all the high-tech features so that I would drive away knowing exactly how to operate all the cutting edge equipment. Both John and Raj gave us the red carpet treatment making this purchase comfortable and secure. I would love to buy from them again! More

Aims to please always! Chris Scott is an absolute pleasure to deal with. I built an instant raport with him, he has been looking after my vehicle for years. I followed him f Chris Scott is an absolute pleasure to deal with. I built an instant raport with him, he has been looking after my vehicle for years. I followed him from Sheridan Ford and will always continue to support him. He answers all questions quickly and always adds additional information to explain what needs to be done. I completely trust Chris with my vehicle and appreciate his charming, knowledgeable personality. Thx Chris!! More

Overall Service Have to give it to this dealership, great service staff, easy to deal with, especially my advisor Etta Coccia. She has made the service experience ver Have to give it to this dealership, great service staff, easy to deal with, especially my advisor Etta Coccia. She has made the service experience very easy for me. Walking into a service department as woman can be very intimidating but Etta always made sure I was taken care of. I highly recommend her and the service department at Erinwood Ford. More

Perfect Always helpful, friendly and makes getting my car fixed a happy experience! I have never had a bad experience. I only have the best to say about this Always helpful, friendly and makes getting my car fixed a happy experience! I have never had a bad experience. I only have the best to say about this dealership. More

Always listens Never had a bad experience dealing with Chris. Always gets my vehicle in and returned to me in shortest possible time. If having a bad day I can alway Never had a bad experience dealing with Chris. Always gets my vehicle in and returned to me in shortest possible time. If having a bad day I can always count on Chris to make me laugh. More

Just a quick recall part update Very impressed on the turn around time for a "master cylinder" replacement! Safety recall from FORD MOTOR CO. The new facilities look great and seem t Very impressed on the turn around time for a "master cylinder" replacement! Safety recall from FORD MOTOR CO. The new facilities look great and seem to be adding to customer service and turn around for ford clients. More

Always excellent service This my first Ford vehicle I have owned and every time I come to to Erinwood for service it's the best service I have ever received. The environment i This my first Ford vehicle I have owned and every time I come to to Erinwood for service it's the best service I have ever received. The environment is exceptional and the people are super friendly. More

Amazing Dealer and customer service I just bought a 2016 Focus RS and couldn't be happier with the dealership and sales guy Doug Keen. He helped me along the way and was full of usefull I just bought a 2016 Focus RS and couldn't be happier with the dealership and sales guy Doug Keen. He helped me along the way and was full of usefull infomation. He did not pressure me in anyway to buy the car didn't try and up sell me with anything. I would buy from Erinwood again. More