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Erinwood Ford

Mississauga, ON

4.9
5,537 Reviews
Erinwood Ford is a 5 time Canadian DealerRater Dealer Of The Year, 11 time Ford Diamond Award for Customer Service, Auto World Employer of Choice Award winners and winner of the of the prestigious Salute to Dealer Award for community service. Visit us and experience our hassle-free, zero pressure environment, with non commissioned sale people and no extra fees. We make it FUN to buy and EASY to save. Remember We Will Buy Your Car Even If You Don't Buy Ours
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2395 Motorway Blvd

Mississauga, ON

L5L 1V4

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Showing 5,537 reviews

May 19, 2018

Smooth and quick Friendly, quick, a sense of ease, direct, understanding easy aprochable. I will definitely by my next car a Ford because of Martin. Dealership was cle More

by Fx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Menzies
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2018

Good experience with very helpful salesman I had visited other dealerships Ford and competitive and found Erinwood Ford and particularly the salesman, Victor Chacon, very straight and easy to More

by oldguy123
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Pellegrin, Victor Chacon
May 17, 2018

New car purchase Recently I purchased a new Ford Explorer Platinum from Erinwood Ford. We have purchased cars there previously, through salesman Victor Chacon. Our ex More

by Billferg57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Buckwald, Robyn Barrett, Victor Chacon, Nick Palalas, Raj Sumra, Justin (Just Call Justin) Sloss
May 17, 2018

Joe is great Bought a brand new 2018 Ford Escape. Joe Ghafari was my sales rep. He was great and really helped me out. He sold me the safety features and made t More

by Deni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ghafari
May 17, 2018

Smooth Experience Buying a car can be overwhelming and stressful. Gerald made the whole process go very smoothly and stress free. I bough a nice Grand Caravan at a grea More

by Dre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Mcleod, Mike, Stewart Honsberger
May 16, 2018

call center operator should pay more attention I called dealership regarding an airbag recall, the lady on the phone gave me an appointment for two weeks later, when I showed up on appointment time More

by MSN.Z
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Moon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Erinwood Ford responded

Mr. Zabihinia, We are sorry to hear that you had an issue. We apologize that there was a mix up in your booking regarding the recall. After investigation, it was found that the operator didn't book the correct recall for you-which was our mistake. We apologize that it wasted your time. We recognize that time is a valuable resource. We will be addressing this with our call centre that took the call and performed their inquiry incorrectly. The parts for your recall are not available until Q2-Q3 of this year. We will be adding you to a priority list to have this recall completed. Shawn our Service Manager will be contacting you to advise when parts are in, to have this rectified for you. As a courtesy we will extend an Oil Change and Tire Rotation OR a wheel alignment complimentary as a way to show you that we value your time and patronage. Please arrange this with Shawn directly at 905-828-1600 ext 1241. We thank you for bringing this to our attention and apologize that all of our Management Team was in our Monthly Financial Meeting this morning. We do hope that you'll consider removing the negative tag on these individuals (Dave, George, Raj and Victor). As you can appreciate, they are in the Sales Department and Personal Reputation goes a long way, We hope that you can turn it into a positive review then! If I can be of assistance, please call me at 905-828-1600 next 1290 or e-mail at ghill@erinwoodford.com Thanks for your feedback. Without it, we can not improve. Regards, George Hill General Manager

May 18, 2018 -

Erinwood Ford responded

Thank you for removing the tags. If you could consider improving the star rating, it would be appreciated. Shawn is a professional and will take care of you and make you happy.

May 16, 2018

Amazing salesman and dealershio Mark was extremely knowledgeable and accommodating. Mark took the time to listen to our needs and after showing us a few vehicles, suggested we have a More

by NamC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maguire, Adam Pellegrin
May 16, 2018

Another great experience Just bought my 3rd F150 from Dave Grittani. Dave has always been easy to deal with. This time I special ordered my F150 and Dave was very helpful and More

by Scott_Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Grittani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018

Amazing experience! Highly recommended to everyone! I had the best experience at Erinwood Ford! Martin Menzies made the process so simple and easy! He was extremely accommodating to my very busy work sc More

by Firsttimebuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Menzies
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018

2018 f150 Was able to trade in my 2015 f 150 to a new 2018 with ease and simplicity. Staff were excellent and understood my needs, fast and friendly service as More

by Jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Smibert
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