Erinwood Ford

Victor was friendly and courteous. He took the time to understand my needs and what was important to me when purchasing my new truck. He also is a great team player - I noticed that he worked with me and understand my needs and what was important to me when purchasing my new truck. He also is a great team player - I noticed that he worked with me and his team to meet my most important needs. More

Harassing emails/Lies My contract ended yet payment is still being deducted from my account. I tried to reach out to employees at Erinwood Ford and no response for over a My contract ended yet payment is still being deducted from my account. I tried to reach out to employees at Erinwood Ford and no response for over a week. I finally got in touch with Mary from finance, who told me the reason money is being deducted is because of failure to provide payment from a previous month. Knowing this is 100% incorrect, I asked how she came to that conclusion without asking for my name or car information to investigate. Rather than answer my question, she directed me to call TD bank who told me I need to contact the dealership. Whole times had be on speaker phone, as I listen to her going through papers . I emailed others from Erinwood Ford regarding the issue and for further assistance, however the responses I get - even from the Manager, are harassing follow ups about purchasing another vehicle from them. HA! Then there is the service department. I go in for the standard oil/maintenance appointment. I inquiry about the recalls on my vehicle. I get a "pffft we are too swamped". When I picked up my vehicle I asked about the recalls again, and got a "we need to order parts". So are you too swamped or the department needs to order parts? Were the parts ordered? Why are you being short with me? Since then I have not taken my vehicle back to this dealership. I am disgusted at how i am being treated after the money I've spent there. More

I always have a great experience at Erinwood Ford due to the services provided by Martin Menzies. My family and I always go to him when we need a vehicle because we know we can trust him. He is always very the services provided by Martin Menzies. My family and I always go to him when we need a vehicle because we know we can trust him. He is always very efficient to help us with what we need. More

Just wanted to give Lukasz a 5 stars rating. I receintly purchased 2 cars from him. His service was amazing and would highly recommend his service to anyone looking for a car. purchased 2 cars from him. His service was amazing and would highly recommend his service to anyone looking for a car. More

Easy, personable and stress free purchase from Dave Just wanted to take a moment to thank Dave for making the purchase of our Ford Edge as simple as possible. Need to have more reps like Dave to help w Just wanted to take a moment to thank Dave for making the purchase of our Ford Edge as simple as possible. Need to have more reps like Dave to help with a purchase. Dave gave us all the information we needed about the car and did it with patience when answering our questions. Totally enjoyed the interaction. Also wanted to thank Nick for sitting in and listening to our needs. Great teamwork! Off to enjoy our new Edge! Art and Cheryl More

Buying a car can be stressful. Erinwood Ford is different. The people are super friendly and accommodating. I was treated with respect and courtesy. Thank you very much Erinwood Ford for making different. The people are super friendly and accommodating. I was treated with respect and courtesy. Thank you very much Erinwood Ford for making this experience stress free and memorable. More

I came to Ford to purchase a Transit, Chevon made the purchase easy and enjoyable. I am grateful for the entire experience, I highly recommend Erineood ford as the destination of choose when a buying a v purchase easy and enjoyable. I am grateful for the entire experience, I highly recommend Erineood ford as the destination of choose when a buying a vehicle. Thank you Chevon!!! Love my new Transit More

Doug is Amazing to work with!! A+++ experience Doug was fantastic to work with in getting me in another Ford 150 Truck, easy to deal with, provided me with a quick quote and process of how it was g Doug was fantastic to work with in getting me in another Ford 150 Truck, easy to deal with, provided me with a quick quote and process of how it was going to work to get me in the new Truck smoothly and efficiently upon my lease being due. I would recommend Doug to any of my friends or family to get into a Ford. Will see him in 3 years to do it all over again. Shawn More

Erinwood is top notch Victor is truly the heart of Erinwood. He is the kind of person you just trust. He makes the experience easy and seamless. You get the sense that he t Victor is truly the heart of Erinwood. He is the kind of person you just trust. He makes the experience easy and seamless. You get the sense that he truly is at your service and really cares. I highly recommend him. Most places just do the bare minimum for a sale, not Victor, he is a cut above. Thank you Victor and thank you Ford! More

Outstanding service!! Chevon took care of my every need. This is my 6th vehicle bought from this location and once again I am not disappointed This is my 6th vehicle bought from this location and once again I am not disappointed More