
Erin Park Lexus
Mississauga, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing job All I want to say I got amazing service from Erin Park Lexus.Very polite,very professional,friendly. I am sure I will come back to Erin Park Lexus All I want to say I got amazing service from Erin Park Lexus.Very polite,very professional,friendly. I am sure I will come back to Erin Park Lexus More
Trustful and High Quality Customer Service Honestly, I don't have time for all the little details, so i'll summarize: My late Father passed 8 years ago months after buying a new ES350 and was a Honestly, I don't have time for all the little details, so i'll summarize: My late Father passed 8 years ago months after buying a new ES350 and was a client of Abdul. Ever since, he has checked on me and asked how my Mother was whenever I bring my (inherited) car for service. Cid or the service staff seem to always find a way to impress me and that's just how they operate. When it came to help my Mother find a new car, there was no question where we would end up as we absolutely trust the good people here and actually look forward to future service appointments in the renovated dealership. More
Unprofessional Came to dealer to inquire if my vehicle had any recalls, advisor didn't have time for me, when he finally did, couldn't find my vehicle model in the s Came to dealer to inquire if my vehicle had any recalls, advisor didn't have time for me, when he finally did, couldn't find my vehicle model in the system due to mistyping my vin number, had an undesirable attitude and cut me short of asking further questions after I corrected him to properly retype my vin number. I have an older model but doesn't mean that I'm less important than other customers. My first visit and my last... More
What an Awesome Experience! #Amazing! Right from the very first walk through the Erin Park Lexus doors, We felt like part of the Erin Park Lexus Family. We are thoroughly impressed with th Right from the very first walk through the Erin Park Lexus doors, We felt like part of the Erin Park Lexus Family. We are thoroughly impressed with the "LEXUS EXPERIENCE" they provide. Norman Karkada has been truly outstanding! Norman's passion for Lexus and his "F-Sport Sunday" drives has made us also passionate for Lexus. Simply Amazing! His support team is top notch and continues to provide simply the "ultimate in service". Sid Amalsadvalaid's favorite saying is "don't worry... we will look after you" and do they ever! More
THEY ARE THE BEST EVERYONE AT THE DEALERSHIP IS THE BEST. SALES AND SERVICE BOTH. I HAVE VERY GOOD EXPERIENCE WITH THEM. EVERY TIME I VISIT I FIND THEM IMPROVED FROM MY EVERYONE AT THE DEALERSHIP IS THE BEST. SALES AND SERVICE BOTH. I HAVE VERY GOOD EXPERIENCE WITH THEM. EVERY TIME I VISIT I FIND THEM IMPROVED FROM MY PREVIOUS VISIT. More
Poor Sales Experience Visited Erin Park Lexus without an appointment to look at the 2015 CT and had to wait about 15 minutes for someone available to see me. Not a big issu Visited Erin Park Lexus without an appointment to look at the 2015 CT and had to wait about 15 minutes for someone available to see me. Not a big issue because the receptionist kindly offered coffee while we waited. I let the Sales person know I was looking at the CT and got some background information on the car before being taken to his desk and asked about whether I wanted to finance or lease. Upon saying finance, the sales rep proceeded to break down all of the costs for leasing and why it's better. I'm just at the beginning stages of looking for cars right now! I don't care about financing vs. leasing. I need to pick a car before I do so. The rep finally goes to find us a car to test drive and I'm put in 2011 CT. That's right, a USED car with 80k on it. There was a brand new CT on the lot, which the rep said they had just gotten in, but apparently putting potential customers in used cars when they want to buy new is how this dealership thinks it is going to get sales. Fine, let's test drive this car. Half way through the test drive, the rep gets a call on his phone and says we need to be back at the dealership in 5 minutes because he has another customer waiting. This dealership obviously doesn't care at all about having me as a customer. Rest assured, the feeling is mutual and I will never return. More
Service dept. The service department is exceptional. When I purchase a car I always look into the service department before making my decision. Scott has been amazi The service department is exceptional. When I purchase a car I always look into the service department before making my decision. Scott has been amazing. More
Excellent Service at Lexus Dealership I took my car in for a major service this morning and found the staff extremely courteous. My advisor Scott Bertrand in particular was extremely knowl I took my car in for a major service this morning and found the staff extremely courteous. My advisor Scott Bertrand in particular was extremely knowledgeable and advised me on what needed to be done and what could be done later and took care of stuff that we had not even talked about. He went out of his way to make sure everything was done since we are going on a long road trip soon! Their Service Manager Sid was very knowledgeable, friendly and helped us immensely. Kudos to both Lexus Service folks. Highly recommended. More
Awesome Service I really enjoy giving my RX 350'for service at Erin Park Lexus. Service Advisors are very friendly, polite and the quality of their service is excelle I really enjoy giving my RX 350'for service at Erin Park Lexus. Service Advisors are very friendly, polite and the quality of their service is excellent. Paul Machado and Sid are indeed wonderful people to deal with. They always make you feel comfortable. More
Amazing Service Scott Bertrand takes very special care of his customers. I am amazed at how he goes over and beyond his call of duty to A) Make our family feel comfor Scott Bertrand takes very special care of his customers. I am amazed at how he goes over and beyond his call of duty to A) Make our family feel comfortable B) Provide us the best advice C) goes out of his way to help us. Scott has assisted me with some very unusual problems such as one time my car would not shut off and it was brand new. He was ON CALL and asked me to call him immediately when it happened next and walked me through a series of tests very patiently and fixed my problem. I am also impressed with his knowledge and in depth interest in his customers issues. More