Erin Park Lexus
Mississauga, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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2016 RX350 My husband and I had the pleasure of working with Kumar. We recently leased a 2016 Lexus RX350. What a great car! All the bells and whistles and th My husband and I had the pleasure of working with Kumar. We recently leased a 2016 Lexus RX350. What a great car! All the bells and whistles and the ride is smooth and quiet. Lexus makes an exceptional product. The entire process didn't take very long and Kumar, our salesman was very helpful throughout the entire process. We noticed upon pick up of our vehicle that there was a tiny chip on the side and it was no problem, Kumar set up our appointment to come back when it suited us and they took care of it. (which included a bonus paint touch up kit-future knicks and a complimentary car wash) If you're looking for a Lexus~ ask for Kumar! You won't be disappointed. (double thumbs up!) More
Very Pleasant Exprience I was recently shopping around looking for the most suitable car for me and I eventually narrowed it down to lexus and infiniti. Both choices I narrow I was recently shopping around looking for the most suitable car for me and I eventually narrowed it down to lexus and infiniti. Both choices I narrowed it down to were great but ultimately what won me over was great customer service. Kumar and Chris Cai put up with all my questions and requests to test drive, they were very accommodating to me which made it a pleasant experience for me. I love my new car and have no regrets, they helped me make the right choice for me. More
Great buying experience I purchased a Lexus ES-350 the other day from Erin Park Lexus and had the most fantastic experience. Not only was Norman Karkada a very knowledgeable I purchased a Lexus ES-350 the other day from Erin Park Lexus and had the most fantastic experience. Not only was Norman Karkada a very knowledgeable salesperson but he went out of his way to make sure he was available at any time for me. I was even able to discuss a few last minute items while he was at the airport waiting for his plane. Of course the rest of his staff was was ready to help me with anything. Chris, Mick and Alexis providing excellent customer service, and Siddiq was incredibly thorough and helpful on the day I came to pick up my vehicle. He went through all my options and items in my car, he even synced all my contacts so I can have a hands free worry free drive home. Top notch team here at Erin Park Lexus. This was my 2nd vehocle I purchased there and plan to return in the future. Sincerely, Paul S. More
Another great experience at Erin Park! I recently purchased my fourth Lexus vehicle from Erin Park (a Certified Pre Owned 2015 RX350) and have been very pleased with both the purchase (assi I recently purchased my fourth Lexus vehicle from Erin Park (a Certified Pre Owned 2015 RX350) and have been very pleased with both the purchase (assisted by Abdul Ramadan and PJ Caletti) and the resolution of a recent warranty issue. Scott Bertrand and Sid Amalsadvala could not have been more courteous and helpful, going above and beyond to make my visit efficient, pleasant and effective. Scott went out of his way to ensure that I was consulted and informed about the work needed and what was performed. With a sales and service team of this high caliber, it is not surprising to see so many positive reviews and a thriving business. I anticipate being part of the EP Lexus family for a long time to come. More
False promises, never go for service, customer service is ba In nutshell, I don’t like the sales, don’t like the customer service, don’t like the repair service and communication is so poor which is the key of p In nutshell, I don’t like the sales, don’t like the customer service, don’t like the repair service and communication is so poor which is the key of present business. don't buy anything from there More
Amazing customer service I have always experienced an amazing customer service at this location for my ES-350. Scott Bertrand is always very helpful, professional and kind, I have always experienced an amazing customer service at this location for my ES-350. Scott Bertrand is always very helpful, professional and kind, he gives importance to his customers and explains all the questions I have. Rao. More
Amazing Service with lots of knowledge Alan was extremely helpful with his knowledge and with great customer service. He was able to answer all my questions and concerns on my new Lexus IS Alan was extremely helpful with his knowledge and with great customer service. He was able to answer all my questions and concerns on my new Lexus IS 350. Very happy with my new car! 😆 More
Blown Away I have been to Lexus Downtown and have had a nightmare of an experience and was about to walk away from Lexus when I was referred to Alan Zhang by a f I have been to Lexus Downtown and have had a nightmare of an experience and was about to walk away from Lexus when I was referred to Alan Zhang by a friend. The experience was night and day. He was extremely helpful, patient, prompt, thorough, genuine, and trustworthy. I travel an extra 30 minutes for his service and I don't mind it at all because he's worth it. I am a person with high standards and expectations. Alan exceeded them all. He went out of his way on numerous occasions to get me what I wanted. I am forever loyal. More
Exceptional service, exceeded my expectations! My Issue: My 2014 Lexus IS350 has had a weird battery discharge issue since I first owned it -the car would not start periodically and will need to b My Issue: My 2014 Lexus IS350 has had a weird battery discharge issue since I first owned it -the car would not start periodically and will need to be boosted. I brought it multiple times to another dealership and was given the runaround (explanation: my battery was fine, I don't drive my car enough). Upon referral by a ClubLexus forum member, I decided to check out Erin Park Lexus as their service team has great attention to detail. I took a day off and drove 45 minutes to the dealership. I must say this visit was definitely worth the time and drive. Scott Bertrand was my advisor - he blew me away: he was courteous, considerate, knowledgeable and kept me updated during my visit. Thank you to Scott Bertrand and his wonderful team in performing a thorough investigation and going above and beyond to attempt to solve my problem on the spot. I was blown away by the experience and will be returning to this dealership for service and my next Lexus in the future. More
Amazing service experience. I took my recently purchased 2002 IS300 in for an Alignment special (my other car is a 2015 Nissan Leaf). I was somewhat apprehensive at first as the I took my recently purchased 2002 IS300 in for an Alignment special (my other car is a 2015 Nissan Leaf). I was somewhat apprehensive at first as the price of the service and the amount of service provided was an amazing value from a dealer. I was expecting a major upsell on additional work (as this was an older vehicle). But on the contrary I was treated with the great Lexus service experience (which I was not expecting with an old car). Scott took the time to explain what was done with the vehicle and what the technician found from the inspection. I was not upsold on anything I was told exactly what I will need moving forward (which I was very surprised and amazement). For an older vehicle many may want to save and go with an independent shop to save and used aftermarket parts. But with the level of professionalism and service, it wouldn’t make sense not to take my car back to Erin Park Lexus. As it’s always better to install OEM Lexus parts in the car if you want to keep it for a long time. More