Erin Park Lexus

The best experience ever with purchasing a new car Hello My name is Sonia and I am a happy owner of a new Lexus IS 300 which was purchased last week. This is my first car purchase experience. No Hello My name is Sonia and I am a happy owner of a new Lexus IS 300 which was purchased last week. This is my first car purchase experience. Normally I do not write reviews because I believe that every customer service rep should step up to the standards of being in customer service/sales. I this case I have to tell you how great my experience was at the Lexus dealership (Erinn Park location) When I walked in everyone was extremally welcoming but was I was so impressed with the extent of the customer service. You front host interduce me to Manpreet Sembhi and no words can describe how HARD she worked. She has A LOT of patients (I can be a bit hard to deal with at times) and she honestly went above and beyond to ensure I leave the dealership happy and with a brand new Lexus car. Her Manager that was on site at the time (cant remember his name) was also amazing. He too helped me very much. Manpreet was very informative and seemed to have a lot of knowledge about your cars. She answered AL my questions in detail. What I found amazing about her was that she allowed me to text her after business hours if I had any questions or concerns. She always got back to in a timely fashion. I am now driving my new beautiful Lexus and Manpreet has already texted me asking how I am loving my new car and that I am now part of your Lexus team. That made me feel extremely special. I will be recommending her to all my friends and family members in hopes that they too drive a Lexus like mine. (I went to other dealerships and their sales reps were so hungry for a sale that I felt uncomfortable and pressured and ended up leaving) Thank you, Sonia Cabral More

Best customer service experience !! I went to Erin Park Lexus with my family to check out the RX. Mannu spent time with us and was very delightful and comfortable to deal with. She was f I went to Erin Park Lexus with my family to check out the RX. Mannu spent time with us and was very delightful and comfortable to deal with. She was friendly and knowledgeable - she genuinely cares about her customers and takes time to answer questions thoroughly. The team at Erin park lexus is very professional and provides an excellent experience! We love our beautiful new car and will be returning to Mannu when it is time to make our next purchase! :) More

Worth the 5 hour drive! I wish to extend a sincere thank you to the Mannu and the rest of the staff at Erin Park Lexus for your personal care and professionalism during my vi I wish to extend a sincere thank you to the Mannu and the rest of the staff at Erin Park Lexus for your personal care and professionalism during my visits. I could of purchased locally; however, Mannu’s impeccable customer service skills and the quality product justified the 5 hour drive. She answered all my questions promptly, had the vehicle ready in a timely manner and she even facilitated the change with my insurance company! Great attention to detail!! You will not be disappointed with the quality of service you will receive from Mannu, and the rest of the Lexus family at Erin Park Lexus. I truly love my 2016 Lexus NX200t f sport!! Thank you! T. Norris More

Unique service experience My service experience with Madiha Usman, being my service advisor, was excellent. She answered my questions for a couple of issues in my car then re My service experience with Madiha Usman, being my service advisor, was excellent. She answered my questions for a couple of issues in my car then recommended Transfer case oil change which was due at the time and mentioned another service that could be postponed to the next service appointment. she called me in time to let me know that my car was ready and every thing was done smoothly and within the time frame. I would surely recommend Madiha as a Lexus Service Advisor for my friends. All the best Raed Akrawi More

Excellence is what Erin Park lexus has come to symbolise. Experience and customer care at the very best. Keep it up Richard and team mates. is what Erin Park lexus has come to symbolise. Experience and customer care at the very best. Keep it up Richard and team mates. More

Excellent Services Experience !!! Richard has provided excellent customer services. he understand customer needs and and provide excellent take of your vehicle. I highly recommend Ric Richard has provided excellent customer services. he understand customer needs and and provide excellent take of your vehicle. I highly recommend Richard and would like to go back to Erin Park lexus for services. More

Outstanding customer service My husband and I will like to acknowledge and recommend this dealership for it’s superior customer service. Specially Mr Siddiq Ahmed, he knows and My husband and I will like to acknowledge and recommend this dealership for it’s superior customer service. Specially Mr Siddiq Ahmed, he knows and understands what the customer needs and wants, Great experience dealing with him, and one the most important reason why we came back to lease our second vehicle. We highly recommend him ,if you are looking to lease or finance a Lexus vehicle. Mr and Mrs Daniels More

Excellent dealership highly recommended I have purchased two cars now at this location and i have always recieved the highest quality of service. Dealers and staff consistently go above and I have purchased two cars now at this location and i have always recieved the highest quality of service. Dealers and staff consistently go above and beyond! More

Great experience and transparent transaction It was a smooth experience with the dealership. Siddiq Ahmed was very comfortable to deal with. There were NO pushy sales like "if you book tonight th It was a smooth experience with the dealership. Siddiq Ahmed was very comfortable to deal with. There were NO pushy sales like "if you book tonight this offer, tomorrow you won't get it" sort of things, which was one of the reasons why I made the deal. Siddiq tried his best to provide me the deal I was looking for without a big compromise. During the delivery, it was very welcoming and smooth experience. All the staff were trying their best to provide better service. Overall I am happy with the dealership and especially Siddiq Ahmed as my sales person. More

Good Dealership This dealership was great. It had very good customer service and was a good experience overall for me. There weren’t many problems, and the person tha This dealership was great. It had very good customer service and was a good experience overall for me. There weren’t many problems, and the person that I was talking to was great as well. More