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Erin Park Lexus
Mississauga, ON
626 Reviews
Thank you for visiting Erin Park Lexus Online. We hope that you have enjoyed navigating through our site and we appreciate you taking an interest in our company.
The story of Erin Park Lexus began in 1987 with the opening of Erin Park Toyota. The Lexus brand was introduced in 1991 when the LS400 and ES250 were unveiled in Canada. Erin Park Lexus Toyota was born and the Toyota store was expanded to include a distinct Lexus showroom. In 2004, Lexus was granted its own dealership just down the street from the original Toyota location. Erin Park Lexus has now grown to become one of the largest volume Lexus dealership in the country.
We have a commitment to our guest's overall experience and try to demonstrate it through every encounter you have with us. Whether taking ownership of a vehicle, servicing your vehicle, navigating through our website or even just visiting our dealership, we strive to ensure you have a memorable and positive experience. If you are a current guest of Erin Park Lexus, we thank you for your continued support and loyalty to our team. If you are a future guest, we look forward to welcoming you and treating you with all of the respect and excellence which we are proud to provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 626 reviews
September 13, 2018
Great service! For many years now. Sid has taken care of our requirements for well over a decade now. He always ensures that he takes care of our Lexus as if it were his own - a rare qu Sid has taken care of our requirements for well over a decade now. He always ensures that he takes care of our Lexus as if it were his own - a rare quality. Every issue has been handled aptly and resolved. He gives timely suggestions and advice, as required. His team, both at the front end and at the maintenance centre, has always been professional and good. It is always a pleasure to come to Erin Park Lexus and be assured that our vehicle gets the best attention possible. More
by Kumar
Employees Worked With
Helpful September 12, 2018
Exemplary service once again Carly and Sid always take such fabulous care of me. They are an absolute pleasure to deal with and are true professionals. They are prompt, efficient, Carly and Sid always take such fabulous care of me. They are an absolute pleasure to deal with and are true professionals. They are prompt, efficient, sincere and always deliver on time. I was speaking with a potential customer in your showroom who was considering buying a Lexus and he asked me about my service experience with this dealership. I told him I had been treated extremely well for all 12 years since I first set foot in the dealership both on the sales and service fronts. I am pretty sure he was going to buy a Lexus from your dealership now. Keep up the superb work. Heartfelt thanks once again. Sean More
by Davoren
September 11, 2018
Service par excellence It is always a pleasure to interact with the team at Erin Park Lexus be it for service or sales. The staff at the dealership always do their best to p It is always a pleasure to interact with the team at Erin Park Lexus be it for service or sales. The staff at the dealership always do their best to provide the best possible service with courtesy and professionalism. I don't have to go looking for better deals elsewhere and the service staff always recommends and performs what is needed and does not try to oversell services. Indeed a great place to buy a new Lexus or to get your Lexus serviced. More
by ravichetal
September 11, 2018
Unparalleled Service This is my second review on this site; that is a testament to how amazing the service is at this dealership. Carly has now officially gone above and b This is my second review on this site; that is a testament to how amazing the service is at this dealership. Carly has now officially gone above and beyond on TWO occasions; she continued to examine my vehicle at a time when it was not performing 100%. It took her weeks and yet, she resolved the issue once again. THANK YOU, CARLY!! More
by Pati
Employees Worked With
Carly Tam
August 31, 2018
Friendly and hospitable It was a very friendly and helpful service visit. People in service department are knowledgeable, logical, and cool. I liked the was been treated and It was a very friendly and helpful service visit. People in service department are knowledgeable, logical, and cool. I liked the was been treated and answered my queries. More
by RogerMit
August 31, 2018
Excellent customer service! The customer service was amazing! I will like to thank Mannu my sales representative who assisted me all through the way! She went far and beyond to g The customer service was amazing! I will like to thank Mannu my sales representative who assisted me all through the way! She went far and beyond to get me the best deal! Thank you to the team who gave me even more discounts and perks! I will be coming back. More
by kaylex123
Employees Worked With
Manpreet Sembhi
August 27, 2018
Fixing interior trim piece under warranty Richard was able to replace a damaged interior trim piece for my car, in a timely manner, right before my warranty ended. I recommend speaking to him Richard was able to replace a damaged interior trim piece for my car, in a timely manner, right before my warranty ended. I recommend speaking to him if you are ever at Erin Park Lexus for a service. More
by Ram195
Employees Worked With
August 27, 2018
Professional and responsible Thank you to Abdul Ramadan.Very professional and wonderful person. We purchased two cars from him and had awesome service.Your kindness is greatly a Thank you to Abdul Ramadan.Very professional and wonderful person. We purchased two cars from him and had awesome service.Your kindness is greatly appreciated. More
by OxanaZ
Employees Worked With
August 27, 2018
Great experience This is my first Lexus car to buy. I was about to buy my favorite car (MB) when I visited the Lexus dealer and been served by their sales representati This is my first Lexus car to buy. I was about to buy my favorite car (MB) when I visited the Lexus dealer and been served by their sales representatives ABDUL who did a great job from A to Z. The team was so friendly, efficient and professional. Abdul made everything easy and it was enough for me to change my mind and take the RX 350 FS. More
by Dr. Snoor Othman
August 26, 2018
Amazing customer service The dealership doesn't charge or advice for anything which is not actually needed for the car. Customer service is really amazing. Appointment The dealership doesn't charge or advice for anything which is not actually needed for the car. Customer service is really amazing. Appointments are easily available Rental service always has similar cars for that day. More
by Jay
