I took my 1500 Ram in to get a new bumper, scratch on the end-gate and a bent exhaust repaired. Three weeks later it was finished. The Teusday before it was done i talked to service at 2p.m. and i was told parts were in but would not be completed for a couple more days. I live an hour out of town so i went home. My phone rings at 3p.m. it was done. w.t.f. Nobodies seems to know what is going on, very disorganized. At one point it was to be done on Friday and that turned into a Teusday. I am not very impressed.