City Ford

Ryan Charlton is one of the most patient professionals in the industry and it shows in the sales team he leads. I would recommend anyone to him for anything related to a new vehicle purchase or lease! the industry and it shows in the sales team he leads. I would recommend anyone to him for anything related to a new vehicle purchase or lease! More

Love our Escape. Ahmed worked hard to get us the vehicle and low interest rate we wanted, and we appreciate it. Feeling a bit put out that 12,000 km on a ‘demo’ is still considered ‘new’ by the dealership, and low interest rate we wanted, and we appreciate it. Feeling a bit put out that 12,000 km on a ‘demo’ is still considered ‘new’ by the dealership, but ‘used’ by insurance companies, and feeling that the price could have been lower, and/or that we should have got more for our trade in. However, we also feel like we got the absolute best deal we could have, that we could not have bargained a penny less. More

Tim chammout was a good salesman, very helpful and kind, friendly service all around. I recommend city Ford, they get you into the right vehicle for you! friendly service all around. I recommend city Ford, they get you into the right vehicle for you! More

We just brought a new Ford from city Ford and we deal with Tim in the sales Department he is very helpful he give us the best deal thanks Tim with Tim in the sales Department he is very helpful he give us the best deal thanks Tim More

I had a great experience with Tim. He did for me what I thought was impossible. Put me in a car that I absolutely love, and somehow managed to get me a great interest rate. I would absolutely recommend thought was impossible. Put me in a car that I absolutely love, and somehow managed to get me a great interest rate. I would absolutely recommend Tim to anyone in the market for a new//used vehicle. More

I just wanted to say how helpful Terry has been over the years anytime one of my family members has needed a great deal on an awesome Ford product! If you're looking for great customer service and a great d years anytime one of my family members has needed a great deal on an awesome Ford product! If you're looking for great customer service and a great deal on a Ford, definitely go see Terry D! More

Matt kept his eyes open for a reasonably priced Mustang convertible for me. He called me immediately and put a lot of effort in ensuring it was clean and safe to drive. Thank you, Matt. convertible for me. He called me immediately and put a lot of effort in ensuring it was clean and safe to drive. Thank you, Matt. More

We had bought many vehicles off Max Jomha for years, we are very happy with his honesty, assistance and dedication. We recommend City Ford, your treated like family, you wont go wrong, ask for Max, he goe are very happy with his honesty, assistance and dedication. We recommend City Ford, your treated like family, you wont go wrong, ask for Max, he goes above and beyond to help you get what you’re looking for. More

Easily the worst experience I’ve had anywhere in my life. I bought a 2020 Escape in July. It starts off with me trading in my 2016 fiesta for $5000, they told me that’s all it was worth because it needed new I bought a 2020 Escape in July. It starts off with me trading in my 2016 fiesta for $5000, they told me that’s all it was worth because it needed new tires and brakes. The fiesta was in great shape with only 44,000km on it. They then listed it for $14,000 🙃 I traded up to an Escape as I am currently now 7 months pregnant and we needed a larger vehicle to accommodate our growing family. After seeing signs posted all over the entire lot saying 0% financing I was told I was unable to receive it because the vehicle was already slightly discounted- which I’m not sure if that is true or not. 5 days after driving my escape off the lot I was driving on the highway and tried to pass a vehicle when “low oil pressure” warning popped up and cut all acceleration and kicked me in to low power mode. At that point I had to brake and pull back into my lane to narrowly avoid getting hit by oncoming traffic. After I had pulled over and turned the vehicle off and back on the warning was gone. We got home safe and I brought the vehicle in for repairs to city ford that week. They were unable to offer me shuttle service as the south side of Edmonton was “too far”. I was also not offered a loaner vehicle despite me only having the vehicle for about a week. They called that afternoon asking to keep the vehicle overnight and I had to call the sales associate and ask to be given a loaner while the repairs were completed. They replaced the oil pressure sensor which makes me believe they did not even test drive the vehicle a) beforehand to figure out the issue and b) afterwards to make sure it was safe to drive. I picked up the vehicle as they called and said it was fixed - on the drive home I had the exact same issue. I called the dealership several times trying to speak to a manager, sent the guy who sold me the car several texts all of which were ignored. When I finally spoke to a manager they didn’t give two xxxxs that I had been sold a faulty vehicle and told me to take it up with the manufacturer. I had then decided to switch dealerships for the repair of my vehicle as city ford had no interest in helping me. My vehicle has been deemed unsafe to drive which I feel was extremely negligent on city fords behalf to give me back a vehicle in that state. It has been at another lot for 17 days as the parts they *think* they need to fix it are only from the US and out of stock. So now I am 7 months pregnant - without my vehicle or any kind of ETA on when it will be fixed. I will be reporting this to AMVIC and CAMVAP next week and could not be more unimpressed with city ford. DO NOT BUY FROM CITY FORD. More

Matt Halabi was the best salesman iv ever dealt with, he worked hard for me to get the price I wanted for my trade and we got the sale done because it. Knows his trucks and his lot, very smooth experience, worked hard for me to get the price I wanted for my trade and we got the sale done because it. Knows his trucks and his lot, very smooth experience, no hidden fees costs he was very upfront, I would recommend you give him a call if you need a Ford More