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City Ford

Edmonton, AB

4.8
741 Reviews
Welcome to City Ford - #1 Ford Retail Dealership in Edmonton and Western Canada 26 years in a row! You've seen us on TV, heard us on the radio, read our ads and helped us continually win awards for Customer Excellence - now we would like to welcome you to City Ford Edmonton on the Web! Take a moment to check out the latest New Ford vehicles, or browse our online inventory of used automobiles - cars, trucks, SUVs & vans. You can also request a price quote, schedule a test drive, and apply for credit using our online forms. City Ford Edmonton is proud to be your #1 Edmonton Ford Dealership. If you have any questions, please don't hesitate to give us a call at 1-587-680-0591, or stop by in person at 156 Street and St. Albert Trail.
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14750 Mark Messier Trail

Edmonton, AB

T6V 1H5

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Showing 741 reviews

July 23, 2021

Save your time. We went in today, walked around some vehicles in the lot. Then went inside talk to a receptionist (who was very nice and polite.) Took some photos of the new bronco. Very nice vehicle. T More

by YEGRam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Charlton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Moulun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Halabi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

City Ford responded

Hi sorry you did not see our reply on google but here it is ( Hi Kaylin We are very sorry you had a bad experience. We take pride in our customer service and will take your comments and use them as a training tool for all our staff. Our goal is to ensure all visitors to our store have a great first impression. If you’d like to discuss further please call Steve Charlton at (780) 454-2000 ) also in all fairness Emmanuel Elizeo was not working on this day.

June 30, 2021

A wonderful experience buying our truck from Matt Halabi. He made sure our requirements were met and made buying a vehical a great experience. Great job ! More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

My friend and I walked in City Ford and met Hermes Temraz to buy a new F-150 truck. My friend clearly told him clearly that he will not pay for documentation fees, and "other fees" so don't bother putting th More

by JStryker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hermes Temraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

I have been dealing with City Ford for several years and just recently traded In my F350 and downsized to a F150 I called my salesman Emmanuel who I have felt with for 7 years and he was excellent as always More

by Glen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Elizeo
May 27, 2021

Matt was very helpful, very nice . Knowledgeable great person.😀😀he answered all.our questions new all about the vechile I bought if I had any problems just to give him a call, More

by Maggie.may0005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Maggie.may0005 responded

Great.😀

April 17, 2021

I couldn't talk more highly of this dealership, Omar Tarrabain was an incredible salesperson who would allow me to try a bunch of different F150's (Lariat/Limited/Platinum) in all different trim's I fel More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Tarrabain
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Had a great experience as soon as we entered the lot at City Ford. Roger H introduced himself and gave us all the space we needed to make the right decision on vehicle choice. His professional mannerisms, More

by Melissa & Winston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Nashman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger H
March 31, 2021

Not fixing the car right the first time! after 3 days problem went back...bring back the car for back repair for the same problem and ending up paying again for the labor which is not cheap! Not comi More

by gelineg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer
March 25, 2021

I’m speechless, first off a salesman that’s not only very friendly but not pushy at all treats you like he’s known you for years and your a good friend of his. I want to thank matt Halabi for selling my fami More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 10, 2021

There's no Service better than City Ford Service , They drive you home , pick you up , and fix your car. Dwaine Johns and Team are the BEST ever !!! Great Work and Good Price , Thanks to Every-one on the T More

by twentyeightyearsfishing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duaine Johns
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