Charlesglen Toyota

Upgrading to a minivan Made our family feel welcome, worked with us to get us the vehicle we wanted. We had to reschedule delivery due to delays in getting hail damage repai Made our family feel welcome, worked with us to get us the vehicle we wanted. We had to reschedule delivery due to delays in getting hail damage repaired and everything was fine. More

Tyler Medland 5 star rating - for Tyler Medland, and the dealership design and atmosphere is excellent. If you are looking for help from a young professional you ha 5 star rating - for Tyler Medland, and the dealership design and atmosphere is excellent. If you are looking for help from a young professional you have to see Tyler Medland. We visited 3 other dealerships and Tyler was the reason we went back to Charlesglen. Very personable, helpful and makes you comfortable from the start. Tyler asks very good questions and really listens to what you are looking for. We were only looking for a used vehicle from Tyler and I will be calling him 1st when we are looking for a new vehicle. More

Customer Service/Respect When I walked into the showroom I had no intention of buying a vehicle, after meeting Gord and discussing what I might be interested in he presented s When I walked into the showroom I had no intention of buying a vehicle, after meeting Gord and discussing what I might be interested in he presented some options. Returning the next day I met Tyler,Gord was unavailable, who continued to assist me in the choice I had made. He explained everything,answered all the questions in a fun and courteous manner. Upon delivery of the vehicle Tanya was very helpful in explaining all the paperwork and all the extras had been taken care of by staff. All in all it was a great experience. Thanks More

This our third car from charlesglen . We have no issues. Great experience with Toyota so far and Charlesglen. This is our third car from Charles glen and we have been well taken care of so far. We appreciate Great experience with Toyota so far and Charlesglen. This is our third car from Charles glen and we have been well taken care of so far. We appreciate the assistance that Sean Nixon provided during our purchase of Rav 4. More

Professional, helpful. It was a pleasure to work with Tyler Medland in order to choose my new car, he listened and responded well to all my questions and was patient while I It was a pleasure to work with Tyler Medland in order to choose my new car, he listened and responded well to all my questions and was patient while I came to a decision. More

Professionalism Very Knowledgeable and everything was done in a timely fashion. Over all it was a good experience. I appreciate that assistance from Sean. Thanks alot Very Knowledgeable and everything was done in a timely fashion. Over all it was a good experience. I appreciate that assistance from Sean. Thanks alot. More

Very Knowledgeable and Friendly Everyone who assisted us at Charlesglen Toyota was very knowledgeable, helpful and friendly. We would definitely buy a car from them again, and would Everyone who assisted us at Charlesglen Toyota was very knowledgeable, helpful and friendly. We would definitely buy a car from them again, and would recommend them to others. More

The best experience I've had at a car dealership Very efficient with time. I made an appointment to view a truck and Sean had the truck ready and was waiting for me. He was knowledgeable about Toyota Very efficient with time. I made an appointment to view a truck and Sean had the truck ready and was waiting for me. He was knowledgeable about Toyotas. He didn't mind taking the truck to my mechanic. He had all the details of the truck ready. The man who spoke to me about financing was pleasant. When I picked up the truck it was very clean and filled with fuel. All the truck's workings were clearly explained to me. More

Great Sales Experience I leased a Toyota with Kate’s help about 3 years ago. It was time to get out of the lease and into a new vehicle and I located Kate again who helped m I leased a Toyota with Kate’s help about 3 years ago. It was time to get out of the lease and into a new vehicle and I located Kate again who helped me out again and found us the perfect vehicle for my work and personal travels. Kate is the sales lady I trust and recommend who has worked very hard to get me the best deal and price possible. More

First time Toyota buyer I purchased a Toyota 4Runner from Charlesglen Toyota. I actually went to buy a Highlander and fell in love with the 4Runner. My experience with this I purchased a Toyota 4Runner from Charlesglen Toyota. I actually went to buy a Highlander and fell in love with the 4Runner. My experience with this dealership was mostly excellentl. Our sales guy, Michael S., was excellent and did not pressure us. The finance people were also great. The stand out person was Jim. He went over the vehicle with me before I took it home. He was very knowledgeable and personable. I appreciated the time he took to ensure I knew the basics about the vehicle. The only part I did not like was the pressure I felt from one of the managers. I was there 2 different days and met 2 different managers. The difference between them was obvious. The manager Alex, was well spoken and made me feel confident in my desision of purchasing a Toyota. However, the manager, Kim (I believe) made me feel pressured and rushed. If it wasn’t for my love for the 4Runner and the excellent experince I had with the other employees I would have went to a different Toyota dealership to purchase a vehicle. More