Charlesglen Toyota

Buying a new 2018 Highlander was a good experance . Kirk Scheuerman was the number one person who went above and beyond to make my our new new car purchase a 100%. I always like to deal with the person Kirk Scheuerman was the number one person who went above and beyond to make my our new new car purchase a 100%. I always like to deal with the person that is able to make a final offer without running back and forth to come up with a final cost document. I couldn’t ask for a better person who I would rather deal with. More

Zooming in Charlesglen, NW Calgary Fun, polite and not aggressive; a positive trait for a product advisor. Demonstrated the new features of the Yaris. Helped beyong expectations even Fun, polite and not aggressive; a positive trait for a product advisor. Demonstrated the new features of the Yaris. Helped beyong expectations even though the dealership was closing off. An uplifting experiene! 👍 Thanks! More

Used Car Purchase Sean was great at helping me out. He had a wide range of knowledge and was happy to put in extra work to help me find a vehicle that met all my hopes. Sean was great at helping me out. He had a wide range of knowledge and was happy to put in extra work to help me find a vehicle that met all my hopes. More

Very good service and accommodating While passing through Calgary, I had to buy a used vehicle to replace my broken down one and be on the road within a day. Darcy and his team pulled it While passing through Calgary, I had to buy a used vehicle to replace my broken down one and be on the road within a day. Darcy and his team pulled it together including installation of new tires and a new windshield on the vehicle I purchased - amazing! I was pleased with the facility as well (yummy Vietnamese food on premise!) which helped me stay nourished while I dealt with out-of-province registration paperwork, payment details, and changes to my travel arrangements. Plus the Enterprise car rental office on site was extremely handy. Good guys to deal with and would definitely recommend. More

Extraordinary Customer Service You need to know that Kyle Fargo in the Charlesglens Toyota service department gave me the best service I have ever had in my life, and I'm 71 years o You need to know that Kyle Fargo in the Charlesglens Toyota service department gave me the best service I have ever had in my life, and I'm 71 years old. First he diagnosed my locking lug needs by a picture he had me email him. Then he telephoned all over Okotoks and nearby to try and find anyone who sold the specific unlocking tool so I would not have to drive to him. When he couldn't find it near me, he mailed it to me. He did all in an hour, and he did it as though it was just routine to care that much. More

Service Very pleased with service I received and the staff and also got my vehicle back before the time that was quoted, which is always good Very pleased with service I received and the staff and also got my vehicle back before the time that was quoted, which is always good More

Great experience Everything went smooth, no haggling. Finance and delivery was easy. People were all helpful and friendly. Second vehicle we purchased here and will Everything went smooth, no haggling. Finance and delivery was easy. People were all helpful and friendly. Second vehicle we purchased here and will be back More

Exchange 2 for 1 changed two vehicle's on lease into one. 4Runner and Corolla for Sequoia. Mike was organized and efficient with good advice regarding options, colou changed two vehicle's on lease into one. 4Runner and Corolla for Sequoia. Mike was organized and efficient with good advice regarding options, colour, delivery. communicated clearly and regularly with timely responses to my calls/emails. Vehicle exchange went smoothly and everything was done with out a hassle. thank you MIke! More

Just like any other dealership. Average. However.. Colin gets a 10/10 from me. I wish every single service advisor could mirror Colin's approach. In fact, all of you could learn A LOT from Colin. Infor Colin gets a 10/10 from me. I wish every single service advisor could mirror Colin's approach. In fact, all of you could learn A LOT from Colin. Inform and engage the customers about what you're doing to their cars rather than just treating it like an in-and-out! I liked Mark a lot too, but my experience with Colin - just over a year ago - was both unforgettable AND unbeatable. More

Vehicle Service I had a wonderful experience once again at Charlesglen Toyota. I had to leave my car for a major fix up for a day and a half. Colin Wiebe made the pro I had a wonderful experience once again at Charlesglen Toyota. I had to leave my car for a major fix up for a day and a half. Colin Wiebe made the process of dropping off and picking up my vehicle a breeze. He answered all my questions and returned my phone calls in between service. He set up a rental vehicle for me ahead of time and made my experience seamless. Sheldon D'Souza, the mechanic who worked on my vehicle had noted my left back tire was leaking and fixed it for me. He was there was I was picking up and explained all the work that was done and recommendations for further maintenance required. The team really made me feel well taken care of. I will surely be returning to this location for servicing my vehicle. Thanks Charlesglen! More