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Charlesglen Toyota

Calgary, AB

4.7
1,513 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,513 reviews

August 29, 2020

I just purchased a new Toyota RAV4 hybrid. Overall, the experience with the Charlesglen team was both straightforward and enjoyable. It was much more pleasant that some past experiences which had been lab More

by PGK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

This dealership is very good, from the people you meet at reception and at every step of the way. Thanks to Mike for being so patient with me through this processVery respectful, friendly and courteous, than More

by Mlbrunning58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

I picked up my new Toyota last week. I want to especially thank members of the sales team who took time out to help me adjust to my new vehicle. I had just given up my 2005, 15 year old tired Toyota and was More

by AB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Aburashed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Shakula
August 25, 2020

Bought our first new vehicle in 14 years. Great service...from the time we walked in from Mike to when picking up the car from Jim who made it fun. Here’s to the next 14 years or more, with Charles More

by Mini3691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim, vehicle delivery
August 21, 2020

Second vehicle with Charlseglen Toyota. Stephen Duke was awesome. Great customer service who helped us to find what we were looking for. He was great to deal with, knowledgeable inform Excellent customer se More

by Prakash and Pooja
Recommend Dealer
Yes
Employees Worked With
Steve Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

The overall experience was good.1. The way sales/ The overall experience was good. 1. The way sales/ marketing team explained about the vehicle was good 2. The detailing by finance team was good 3. More

by Aravind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kingsley
August 17, 2020

This is our 2nd vehicle from Charlesglen and we've had nothing but fantastic service from everyone there. Stephen Duke took such good care. Unbelievable service from someone we had never met but truly had More

by Prakash/Pooja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Charlesglen Toyota responded

Thank you so much, Prakash and Pooja!! I hope you’re loving your RAV4!

August 14, 2020

This is my 3rd vehicle I've leased from Charlesglen and I've had nothing but fantastic service from everyone there. I've been going to Charlesglen since 2012 and I highly recommend them. Thank you to every More

by Shannon
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Slaney, Kurt Mulder
August 12, 2020

Excellent service provided by all team members from Alex to Kate to Phil to Mark. Well done and thank you very much. Highly recommend to anyone. More

by wkawei
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Shakula
August 11, 2020

I was hesitant to go to a Toyota dealer for repairs but what a great surprise. Mark McQeen the service manager took such good care of me and my problem it makes me want to be a Toyota owner. Unbelievable s More

by Rene
Recommend Dealer
Yes
Employees Worked With
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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