Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Charlesglen Toyota
Calgary, AB
1,528 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,528 reviews
June 29, 2025
The dealership rendered a friendly service. Val was my direct contact, and she did a great job. Val was my direct contact, and she did a great job. More
by Titus
Employees Worked With
June 28, 2025
Friendly and accessible service. Easy to contact helpful staff. Good follow up. Excellent communication with sales staff Easy to contact helpful staff. Good follow up. Excellent communication with sales staff More
by Cz
Employees Worked With
June 28, 2025
Val made the daunting process of selecting the right Toyota vehicle to replace my 16 year old much beloved Prius extremely simple. In every step of the decision making process, Val was informing me of Toyota vehicle to replace my 16 year old much beloved Prius extremely simple. In every step of the decision making process, Val was informing me of things to consider and options available with various vehicles, and was very timely in all her communications which was greatly appreciated! She made sure I was aware of all the steps in the process and personally introduced me to her colleagues in the dealership at each stage of the purchase. She is also a very talented baker and very generous with her delicious homemade treats. If you’re considering purchasing a Toyota, I highly recommend Val and the team at Charlesglen as they know their business and provide exceptional service. More
by ajdechastelain
June 24, 2025
Val is not only amazing,she is very helpful every time,I must say you thank you for every thing. must say you thank you for every thing. More
by drnoorullahmagsi
Employees Worked With
June 21, 2025
Val was very attentive to our needs and made sure we had a vehicle that would set us up for life. She was thoughtful, knowledgeable, understanding and flexible. Charlesglen overall is an amazing dealership a vehicle that would set us up for life. She was thoughtful, knowledgeable, understanding and flexible. Charlesglen overall is an amazing dealership with quality mechanics, detailers, and we are grateful to have them take care of our Tacoma. More
by td.kopczynski
June 20, 2025
They have always treated me with their highest service. I always receive a fair price for my trade-in vehicle..i have no reason to deal with any other dealership Thanks to all your staff, especially Val P I always receive a fair price for my trade-in vehicle..i have no reason to deal with any other dealership Thanks to all your staff, especially Val Parsons try More
by dave dyson
June 16, 2025
We had a great experience . Val Parsons is the best sales person we have ever had. She went above and beyond in all respects. Val Parsons is the best sales person we have ever had. She went above and beyond in all respects. More
by cpetch
Employees Worked With
June 05, 2025
Thanks David for assistance and helping in purchasing our trd Tunrda and thanks to Charlesglen Toyota.. trd Tunrda and thanks to Charlesglen Toyota.. More
by Vvelasco28
May 30, 2025
Thank you Max for your great service. Very happy with our new Rav4. He took the time to explain financing options clearly, which made the process stress-free. Great and friendly service. Very happy with our new Rav4. He took the time to explain financing options clearly, which made the process stress-free. Great and friendly service. We highly recommend Max to anyone looking for a trustworthy, customer-focused dealership. More
by ivy.soriano08
Employees Worked With
May 29, 2025
I had a fantastic experience buying my new Grand highlander limited hybrid at Charlesglen Toyota. From start to finish, the staff were incredibly helpful and friendly. May Leung took the time to und highlander limited hybrid at Charlesglen Toyota. From start to finish, the staff were incredibly helpful and friendly. May Leung took the time to understand my needs and didn't pressure me into anything. The whole process was smooth and efficient, and I was so impressed with how they went above and beyond. I highly recommend Charlesglen Toyota to anyone looking for a car. More
by Francis
Employees Worked With
