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Charlesglen Toyota
Calgary, AB
1,574 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,574 reviews
April 19, 2016
Great Experience I had a wonderful experience picking up my new vehicle. Jim McAlorum was awesome! Mark was very easy to work with and helped me understand the whole I had a wonderful experience picking up my new vehicle. Jim McAlorum was awesome! Mark was very easy to work with and helped me understand the whole process. More
by Hez0219
April 16, 2016
Satisfied Customer Was pleased to end up with the vehicle & price (with a trade-in) that seemed fair for both parties. Just picked up my car today. Service was great and Was pleased to end up with the vehicle & price (with a trade-in) that seemed fair for both parties. Just picked up my car today. Service was great and staff are all friendly. Great product and company! More
by Customer
Employees Worked With
Other Employees :
While I was waiting for Edmund, Garnett Lund was willing to help out. Great team work!, Edmund Lam, Tyler Doherty, Jim McAlorum
April 14, 2016
Very professional and amazing team It is not often to meet such a team. I will encourage everyone to just stop by and at least for a simple visit. You won't regret. Koddos to Jim (Mc It is not often to meet such a team. I will encourage everyone to just stop by and at least for a simple visit. You won't regret. Koddos to Jim (McAlorum) and Kurt S. More
by Base
Employees Worked With
Tyler Doherty, Mark Stacey
April 14, 2016
We are repeat custumers that means we are very satisfied We received the very best service from everyone at the Toyota dealership we have bought our fourth Toyota Van from this dealership, that means we are We received the very best service from everyone at the Toyota dealership we have bought our fourth Toyota Van from this dealership, that means we are happy with there service and workmanship.. More
by Auto man
April 10, 2016
Great This is the fourth vehicle that I have purchased from Charlesglen Toyota and if I ever need a new car again they will be my first choice. Everyone th This is the fourth vehicle that I have purchased from Charlesglen Toyota and if I ever need a new car again they will be my first choice. Everyone that I deal with here are always very helpful and knowledgeable More
by Ellen
April 09, 2016
We had a good experience at Charlesglen Toyota This is my second lease of a Prius from Charlesglen. We were treated fairly and the dealership procured the car we wanted even though they did not hav This is my second lease of a Prius from Charlesglen. We were treated fairly and the dealership procured the car we wanted even though they did not have a model on their lot. Financing was easily arranged and delivery was as good as expected. More
by ThirdPrius
Employees Worked With
Other Employees :
Harris Kok, Tyler Doherty, Jim McAlorum, Theresa Bishop
April 08, 2016
Love my Toyota Dealership This is my second car purchased here. The service department staff are helpful and courteous. The sales and fiance people were also great throughout t This is my second car purchased here. The service department staff are helpful and courteous. The sales and fiance people were also great throughout the whole process. It was a pleasure picking up my car, right down to getting an overview of the car. ?? More
by BHenning
Employees Worked With
Other Employees :
Megan Jordan, Jim McAlorum, Stephen Chan, Caitlin Young
April 08, 2016
Back Home Again! I have been a loyal Toyota customer for 3 vehicles. Then my last vehicle was bought with another brand. I have to say that I was very happy with the I have been a loyal Toyota customer for 3 vehicles. Then my last vehicle was bought with another brand. I have to say that I was very happy with the service while buying my new RAV4! I feel like I'm back home again. Mark was great and so were Jim and Tyler too!! Thanks guys. Karen More
by Karen B
March 29, 2016
Great car purchase experience We just bought a new car from Charlesgen Toyota. It was a great experience from start to finish. The sales person, Hala, was helpful and accommodating We just bought a new car from Charlesgen Toyota. It was a great experience from start to finish. The sales person, Hala, was helpful and accommodating, the price was right, and we didn't feel pressured to add in the expensive extras, Thanks Toyota. More
by bookworm
March 26, 2016
Great Very good experience buying my SCION I'M 6 from Charlesglen. Tyler was good, so was Phil Dao and also Jim the delivery co-ordinator. Very good experi Very good experience buying my SCION I'M 6 from Charlesglen. Tyler was good, so was Phil Dao and also Jim the delivery co-ordinator. Very good experience, no hard sell which I really appreciated !! Certainly would really recommend Charlesglen to anyone. Thank you for the good experience. More
by Susan B C Duke
Employees Worked With
Other Employees :
Tyler Medland (Sales), Jim McAlorum (Delivery Co-Ordinator)
