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Charlesglen Toyota

Calgary, AB

4.7
1,545 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,545 reviews

February 26, 2017

Excellent dealership. Great salesperson's. No pressure. Charlesglen Toyota is a great dealership. A salesman named, Mitch offered to help us right away. He was very informative and was determined to find th More

by Natalie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Henry, Wesley Simpson
Feb 27, 2017 -

Charlesglen Toyota responded

Natalie, thank you so much for sharing your experience with Mitch and Wes with us! We are so glad that they were able to exceed your expectations and make your car buying experience with us a great one! We hope you enjoy your new RAV4 for years to come and we look forward to seeing you for your first Service appointment!

February 26, 2017

First class service and quality vehicles for 27 years I purchased my first Toyota from Charlesglen Toyota in 1990 and have now just acquired my eighth vehicle from them. Over the years the quality of the More

by Robert Boyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorne Shire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Mark McQueen, Wes Simpson
Feb 27, 2017 -

Charlesglen Toyota responded

Robert, thank you so much for being a loyal Charlesglen customer! We are so glad to continue to earn your business after all these years and we hope to do so for years to come! Enjoy your new vehicle and we look forward to seeing you in Service for your next Service appointment!

February 24, 2017

Third lease in 10 years - same great experience We're happy to rate Charlesglen Toyota 5 out of 5 stars for their continued commitment to top-notch client care, honesty and fairness with us over the More

by emilyjayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harris Kok, Kerri Hope
Feb 24, 2017 -

Charlesglen Toyota responded

Emily, thank you so much for your review and for sharing your experience with us! We pride ourselves on having a transparent and stress free sales process for our customers and we are so glad that you chose us for your vehicle needs. Thank you for being loyal Charlesglen customers and our Service Department looks forward to seeing you for your first Service appointment.

February 24, 2017

Exceptional service Mike is a fantastic product advisor! Extremely focused on customer service and satisfaction, he was very knowledgeable about the off-brand make we loo More

by SteveWynn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Charlesglen Toyota responded

Steve, thank you so much for your review and sharing your experience with us! We are so glad that Mike was able to exceed your expectations and that you found the perfect pre-owned vehicle to suit you. We hope that you enjoy your vehicle for years to come and our Service Department looks forward to seeing you for your first Service appointment!

February 24, 2017

Pleasant, courteous service on Thursday Feb 23 I dealt with Dan Wilson and was very impressed by his helpful attitude, courteous and efficient service. Went out of his way to make the service exper More

by Lyn
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
Feb 24, 2017 -

Charlesglen Toyota responded

Thank you so much for your review of Dan Wilson and our Service Department! We are so glad that he was able to exceed your expectations and make your Service visit a great one! We thank you for choosing Charlesglen Toyota for your vehicle needs and we look forward to seeing you again in the future!

February 24, 2017

Parts and service did a great job Dealt with Kenny in parts to arrange a lift kit, new wheels and tires, and some additional accessories. He did a great job, delivered on time and on More

by Brad Calgary
Recommend Dealer
Yes
Employees Worked With
Kenny Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Charlesglen Toyota responded

Brad, thank you so much for leaving us a review on your experience with Kenny in our Parts Department! We are so glad that Kenny and our Parts team were able to exceed your expectations and we hope that we see you back at Charlesglen in the future for any more of your vehicle needs!

February 24, 2017

Excellent Service This is my second car purchased from Toyota Charlesglen. I have full trust in those guys. They provide very good deals and excellent services. I reall More

by Salem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hala Saaid, Kerri Hope
Feb 24, 2017 -

Charlesglen Toyota responded

Thank you so much for your review and for sharing your experience with us! Thank you for choosing Charlesglen Toyota for your vehicle needs, we hope you enjoy your nicer, newer car for years to come! Our Service Department looks forward to serving you for your first Service appointment.

February 23, 2017

My experience with Charlesglen Toyota was without a doubt the most pleasant and painless I've ever experienced when dealing with car dealerships , they went out of there way to make my tim More

by Michael Hathaway
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Khalil Aburashed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Wesley Simpson
Feb 23, 2017 -

Charlesglen Toyota responded

Michael, thank you so much for your feedback and for leaving us a review! We are so glad that Khal, Wes and Jim were able to exceed your expectations and make your car buying experience as easy and as painless as possible! We look forward to seeing you for your first Service appointment!

February 22, 2017

New car Great staff, easy to deal with. Very helpful with all my questions. Long test drive. Love the new car and the kids love it too. More

by Car1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentlemen who went over the car with me did s great job., Sean Nixon
Feb 22, 2017 -

Charlesglen Toyota responded

Thank you so much for your review and your feedback! We are so glad that you are enjoying your new vehicle and we hope you remain a loyal Charlesglen customer for years to come! Our Service Department looks forward to seeing you at your first Service appointment!

February 15, 2017

Carlesglen Toyota I have dealt with Chalesglen since2008. Sales Service and other dealings have been excellent.I would them to every one who asks me. Rod and Ardith Bi More

by reb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Stephen Chan
Feb 15, 2017 -

Charlesglen Toyota responded

Thank you so much for your review and for being a loyal Charlesglen customer! We hope you enjoy your new vehicle for years to come and we look forward to welcoming you again in Service!

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