Capital GMC Buick
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,134 reviews
Happy to sell, but not to serve. The most positive things I can say is that I did not feel pressured during the car shopping & I'm happy with the price I paid. However, things fell ap The most positive things I can say is that I did not feel pressured during the car shopping & I'm happy with the price I paid. However, things fell apart after that. The salesman did not follow through on our delivery appointment despite having 4 days to prep the car & setting a specific time. When we arrived, nothing was done-the car was not washed nor filled with gas. We were told to give him another 2 hours! No respect for my time. I did not feel that he valued me as a customer. I was also disappointed with the communication with the finance person. During the finance session, I felt that I was fast talked out of making a substantial down payment in favor of financing more. (who benefits from this, eh?) My phone calls to his office when I got home were not returned. On a final note, when we initially presented our car for trade in, the salesman did not even look at it. It felt like he didn't care that this was an important event in our life & that we valued the car we were trading in. More
Best experience ever It was by far a good experience. He helped us to understand lots of the things and technical points. Showed us right vehicle to choose for our family. It was by far a good experience. He helped us to understand lots of the things and technical points. Showed us right vehicle to choose for our family. I highly recommend his service. Thanks Goldie More
Straight forward and to the point Goldie was able to help me out with exactly what I needed. I like straight forward service and that’s what I got. He knew what he was talking about Goldie was able to help me out with exactly what I needed. I like straight forward service and that’s what I got. He knew what he was talking about and was very quick to get me what I wanted. Second time I’ve used Capital GMC and would use them again. More
Awesome guy! Goldie was great from start to finish. Very attentive and organized. We had a wonderful experience. Thank you so much Goldie we love our new vehicle Goldie was great from start to finish. Very attentive and organized. We had a wonderful experience. Thank you so much Goldie we love our new vehicle! More
Amazing Customer Service James Duke was so great. When he first greeted us on the lot he was not pushy at all. He found us the 2 vehicles we were looking to buy quickly and ea James Duke was so great. When he first greeted us on the lot he was not pushy at all. He found us the 2 vehicles we were looking to buy quickly and easily. Got us out for a good test drive not a little around the block one. He stayed with us and chatted with us our entire time there as we waited for other departments to do their parts. He did all of the running around and go between so that we mainly dealt with him. He was very down to earth and relatable and did not just leave us as soon as he knew he’d made the sale. It really made the experience that much more enjoyable. James was very professional, knowledgeable and has excellent customer service skills! Courtney the finance manager tied things up at the end of the visit nicely. She was upfront and honest about all and any added costs and gave us all available protection and warranty options letting us know with each how it would effect our biweekly payments. The only downfall of the visit is that we did spend a lot of time waiting on finance because it was a busy Saturday and they only had 2 finance managers on so we had to wait our turn. We were there from about 1pm until 5pm. But like I said James made the time go by fast. So all in all we are happy with our new cars and our experience! More
Easy no pret Was an easy sale, as no pressure from salesman, did not have to haggle for price, and follow up service with service department and Abe was excellent! Was an easy sale, as no pressure from salesman, did not have to haggle for price, and follow up service with service department and Abe was excellent!! More
Excellent customer service Goldie was very knowledgeable, courteous and helpful.I had gone to the dealership for leasing a new truck in exchange for my existing one.The staff es Goldie was very knowledgeable, courteous and helpful.I had gone to the dealership for leasing a new truck in exchange for my existing one.The staff especially Goldie was very helpful and the customer service was excellent.I recommend them as one of the best Car/truck dealerships in Canada. More
Wonderful We loved our experience at Capital!! Very friendly and welcoming experience. We came in to look at a used vehicle ended up leaving with a brand new on We loved our experience at Capital!! Very friendly and welcoming experience. We came in to look at a used vehicle ended up leaving with a brand new one! Goldie was amazing and we are so happy to have worked with him! More
Dealership had Warm feeling Went to other Dealerships ? Did not get the warm feeling that I did at Capital City. Azi answered all my questions and concerns and being a senior , Went to other Dealerships ? Did not get the warm feeling that I did at Capital City. Azi answered all my questions and concerns and being a senior , I had lots. Adam also helped me understand things as well. When I need another vehicle , I will go beck to them Carol Mack More
Easy experience Great job by Kelvin and Courtney. Made this a very easy buying experience. After 2 attempts at 2 other dealers what a welcome relief to have to deal Great job by Kelvin and Courtney. Made this a very easy buying experience. After 2 attempts at 2 other dealers what a welcome relief to have to deal with no BS. And we bought 2 new vehicles from them because of their easy attitude and actually listening to what we wanted and trying so hard to make it work. And it did. Thanks. More