Capital GMC Buick Cadillac

Capital Customer Service in Purchase My wife Bonnie and I are not folks who buy cars on a monthly or even yearly basis, so when we DO shop for a new car, it's a big deal. The reason we c My wife Bonnie and I are not folks who buy cars on a monthly or even yearly basis, so when we DO shop for a new car, it's a big deal. The reason we came in to Capital was the excellent service we received on our purchase at your place in 2009. Terry, Kien and Cam were as friendly as could be and made us welcome. We picked our car, we didn't get "SOLD". All our questions were answered and autos were test driven,terms discussed for both new and used purchases. We're pleased with 2013 Equinox that we picked and the sales service that went with it. I have spent my business life involved with customers and knowing how important the customer service aspect of the sale really is. At a time when service seems to have fallen into dis-use, CAPITAL customer service is just that ....Capital! Thank you to Terry, Kien and Cam. Bryce and Bonnie Miles More

Excellent Customer Service Jon Dreger went out of his way to find what I needed. He made my purchase quick and stress free. Jessica was friendly and efficient as well. Jon Dreger went out of his way to find what I needed. He made my purchase quick and stress free. Jessica was friendly and efficient as well. More

Great people who looked after me are efficient , friendly I appreciate the attention of Carlos Castro and Jessica A Peppler . excellent seller and I both people who looked after me are efficient , friendly I appreciate the attention of Carlos Castro and Jessica A Peppler . excellent seller and I both reported everything asked in relation to my credit and my insurance I am very pleased with the attention it More

Good people, great prices Greg Williams was awesome to work with, friendly and accommodating to our needs. Dealership needs organizing better. Was looking for a Malibu, Gre Greg Williams was awesome to work with, friendly and accommodating to our needs. Dealership needs organizing better. Was looking for a Malibu, Greg went and got keys for a few cars, all labeled Malibu, spent to much time looking for the car's in the parking lot, one of the keys was opening a Ford Fusion but labeled for a Malibu. Entered the car stock number that I wanted onto Capital's computer and it came back saying it was a Impala. The day I went to pick up my purchase I was unable to register the vehicle due to the fact another salesman gave part of my documentation to another customer, the correct papers were given to me the following day. I had to deal with the issue of my cars paperwork being registered to someone else vehicle at my insurance brokers. Overall I am satisfied but the ordeal could be made a lot simpler, this is the 3rd car I have purchased from Capital but first time I had any trouble. More

2014 Sierra Ian was absolutely perfect to work with, patient and not pushy. Bumped into another person he was helping for over 3 months and he had the same comme Ian was absolutely perfect to work with, patient and not pushy. Bumped into another person he was helping for over 3 months and he had the same comments. You want to get a vehicle that you want? Go in and see Ian. More

Review Happy with how the service I got from colin.. Amd very happy how well Colin had work with me because I only had so much for a car loan budget I could Happy with how the service I got from colin.. Amd very happy how well Colin had work with me because I only had so much for a car loan budget I could afford and he worked hard to find that car for me that would work within my budget range.. More

Thank u for all the help I would just like to thank everett and jessica at Capital GMC for helping me purchase my 2014 GMC Terrain. They treated us very well, i would recommen I would just like to thank everett and jessica at Capital GMC for helping me purchase my 2014 GMC Terrain. They treated us very well, i would recommend my family and friends to go there next time they purchase a vehicle. Thank u for everything. More

Very Satisfying We had an overall great experience. Brad was very knowledgable and excellent to deal with. Overall we would recommend Brad to anyone looking for a We had an overall great experience. Brad was very knowledgable and excellent to deal with. Overall we would recommend Brad to anyone looking for a vehicle.. More

Buyer Beware The options listed on the website were not even close to accurate. The warranty information I was provided via telephone was wrong. There was damage t The options listed on the website were not even close to accurate. The warranty information I was provided via telephone was wrong. There was damage to the vehicle that was not noted anywhere in the documentation nor was it mentioned verbally prior to signing the paperwork. Due to the weather this damage was not noticed by ourselves until after the deal was done. I was offered a $100 credit certificate on the website (which I printed and presented to the credit manager) which was not honoured at the dealership. Drove for 2 1/2 hours to get to the dealership under the assumption that the options listed on their website advertising was accurate and I don't believe that the information regarding the body damage was forthcoming via email, telephone or personal contact we had with the people at the dealership. All of this left a bad taste in my mouth as far as honesty and honour goes and I would make sure you read the finest of the fine print before committing to any purchase. More

Purchase of Buick encore My wife and I had a positive experience on the purchase of our Buick Andrew Biss and Nathin Eberle very knowledgable in their areas thanks My wife and I had a positive experience on the purchase of our Buick Andrew Biss and Nathin Eberle very knowledgable in their areas thanks More