Capital GMC Buick Cadillac

Started out friendly, deteriorated when problems arose I went in to look for a small pre-owned vehicle that would be fuel efficient, reliable, affordable and as new as possible. At first everyone was frien I went in to look for a small pre-owned vehicle that would be fuel efficient, reliable, affordable and as new as possible. At first everyone was friendly and helpful, but when I noticed there was pre-existing damage to the vehicle I had purchased the staff stopped returning my calls. I contacted the Better Business Bureau and then received a call. The dealership has agreed to pay half the cost of the repair. I am quite disappointed that as soon as the papers were signed there was no interest in ensuring any customer satisfaction unless there was a threat that other people might find out. I believe they should have paid the full cost of the repair. I was also told that I would receive 4 free oil changes. When I went to use this service I was informed that the oil changes expire once you hit a certain amount of km. So I will not even be able to use more than 2. This was my first time buying from a dealership and I walked away from the experience feeling unappreciated, frustrated and used. I was even told by a member of the staff that because I had not bought an expensive car from them that I was being unreasonable to expect them to repair the damage! That was right before they stopped returning my calls. I will not buy from them again. More

Great Job Done! I was very impressed with the friendliness of the entire staff of the dealership. All my questions were answered, and the whole experience of purchasi I was very impressed with the friendliness of the entire staff of the dealership. All my questions were answered, and the whole experience of purchasing a vehicle was super easy. I didn't feel the pressure that I felt at other dealerships in the past. More

Great service makes a customer happy! Walking in, I was helped as soon as I exited my car. They set me up with a great salesman who got me into exactly what I was looking for! Walking in, I was helped as soon as I exited my car. They set me up with a great salesman who got me into exactly what I was looking for! More

Denali 2500 A great experience of buying a vehicle at Capital GMC. Drove 3 hours to buy the truck from these amazing guys. They had all the knowledge about the ve A great experience of buying a vehicle at Capital GMC. Drove 3 hours to buy the truck from these amazing guys. They had all the knowledge about the vehicles and got every answer of any questions I had. I would for sure recommend this amazing team and Capital GMC if you are looking to buy a vehicle. More

very kind and get you what you need i have been dealing with capital gmc for a number of years and find the service and sales people very professional they get what you want i have been dealing with capital gmc for a number of years and find the service and sales people very professional they get what you want More

Good service of Jeremy guo When I came to capital GMC ,a sales serviced me, the service was so good ,the sales was not others it was Jeremy guo.Whar a good sales. When I came to capital GMC ,a sales serviced me, the service was so good ,the sales was not others it was Jeremy guo.Whar a good sales. More

Great staff Went in to purchase a vehicle. Was not sure what I wanted, but with quick and knowledgeable staff, that weren't pushy, had me into my new vehicle in Went in to purchase a vehicle. Was not sure what I wanted, but with quick and knowledgeable staff, that weren't pushy, had me into my new vehicle in no time. Very happy, will definitely go back. More

Great Staff Went to purchase a new vehicle at Capitol GM and am glad I did. Knowledgeable staff that had me in and out with my new wheels in no time. Will defin Went to purchase a new vehicle at Capitol GM and am glad I did. Knowledgeable staff that had me in and out with my new wheels in no time. Will definitely be going back. More

Best buying experience I've finally found my go-to car guy, Ankesh is an awsm guy with great enthusiasm and passion towards the customer service, whosoever will ask me where I've finally found my go-to car guy, Ankesh is an awsm guy with great enthusiasm and passion towards the customer service, whosoever will ask me where did I buy my vehicle, I'll ask them to go and see only Ankesh at Capital GMC. I love my new vehicle. More

Excellent I get excellent service here and I'm very satisfied with the service from every department member. I would love to recommend this dealer to my friends I get excellent service here and I'm very satisfied with the service from every department member. I would love to recommend this dealer to my friends . More