Capital GMC Buick Cadillac

Exceptional!! November 22, 2016 The level of care that I received from David Porter exceeds my expectation. I purchased a 2015 Town and Country last year throug November 22, 2016 The level of care that I received from David Porter exceeds my expectation. I purchased a 2015 Town and Country last year through Capital and the transaction overall was great. Problems arose soon after my purchase regarding my key fobs and car starter not allowing me to unlock my doors, it was disastrous to say the least especially when I had to ensure my 3 year old and 1 ½ year didn’t move far from the car until I was able to unlock the sliding doors…..beyond frustrating! My experience through triple 777 was the worst I had ever experienced, so I contacted David at GMC explained the situation and he maintained a level of professionalism the ENTIRE time. Never once did he dismiss my concerns, felt it wasn’t his problem or that I should be taking it up with Triple 777. He helped by contacting the other dealership and speaking to the service advisor that I had been dealing with since February 2016. I took time off work to deal with it and every time I picked up my van at Triple 777, I was always given the run-around. Fast forward 9 months later and I am able to safely position my children in the car without worrying if the sliding doors will open. I can’t say enough of the care I received from David Porter; he truly understands and displays great customer service. As mentioned we have always purchased trucks from Capital and that is why we decided to purchase a minivan through Capital rather than dealing with Chrysler….. Perhaps a GMC minivan will be on the horizon? Today my children and I got into a warm van with each sliding door opening with a single press of a button. A million times over, I say Thank you to Capital but most importantly to David Porter! Cristina Carteri Mother of Two happy children More

Perfect Joshua and his team of advisors, always go above and beyond to make sure my vehicle is looked after. My vehicle is always cleaned. Great job!! Keep up Joshua and his team of advisors, always go above and beyond to make sure my vehicle is looked after. My vehicle is always cleaned. Great job!! Keep up the great work! More

Friendly people, quick fix ... and free popcorn! Our experience at Capital couldn't have been better - helped by people who all seemed to be having a great day and took the time to answer our questi Our experience at Capital couldn't have been better - helped by people who all seemed to be having a great day and took the time to answer our questions. Our kids waited for us in the lounge area and had free wifi, colouring pages and popcorn ... everyone in the family was looked after and we felt like we were getting deluxe service. More

Great service, fast, and very respectful people Had my vehicle serviced at capital, great service, nice people! I recommend this service shop to all my friends and family for service purposes thank Had my vehicle serviced at capital, great service, nice people! I recommend this service shop to all my friends and family for service purposes thanks More

Top notch customer service This is the second vehicle we've bought from justin and Gregg they always go above and beyond to make sure we get what we want with the deal. They eve This is the second vehicle we've bought from justin and Gregg they always go above and beyond to make sure we get what we want with the deal. They even let us borrow there own personnel vehicles as we are in service, to me that is incredible service. I definitely recommend all my friends and family to not only deal with capital gmc but Justin and Gregg. Thanks guys More

Professional Worked with the budget we had and gave us a great deal .I would recommend this dealership . Even gave my little one a balloon friendly place. Worked with the budget we had and gave us a great deal .I would recommend this dealership . Even gave my little one a balloon friendly place. More

Great customer service! I scheduled an appointment to have aftermarket heated seats installed in my truck. The staff completed the job quickly and professionally. The custome I scheduled an appointment to have aftermarket heated seats installed in my truck. The staff completed the job quickly and professionally. The customer communication was great as they called me when the job was done. No concerns from this customer, everything works great! More

Oil change I went in for an oil change and this sweet lady helped me out. She was kind and actually cared. She made me feel comfable in knowing that i will well I went in for an oil change and this sweet lady helped me out. She was kind and actually cared. She made me feel comfable in knowing that i will well taken care of. Thanks so much Danielle More

Great service! I came in for a few things done on my car and the service and the great people that helped me out were the best part about all of it! Thanks again! I came in for a few things done on my car and the service and the great people that helped me out were the best part about all of it! Thanks again! More

Happycustomer123 Came in for some simple maintenence. Was greeted with a smile and treated with uttermost respect by all of the great service employees, & service mana Came in for some simple maintenence. Was greeted with a smile and treated with uttermost respect by all of the great service employees, & service manager Chad. Was kept up to date on the progress of my repairs, & was even walked to my vehicle when everything was complete! Will definitely be back again. More