Capital Ford Winnipeg

Submitting my forgotten review from 2020. Braiden just new in sales at Capital Ford. Very helpful with my internet search during COVID. we did a test drive over FaceTime on our iPhones. -1s Braiden just new in sales at Capital Ford. Very helpful with my internet search during COVID. we did a test drive over FaceTime on our iPhones. -1st time for that. Answered questions. Contact with his manager to agree on vehicle and on pricing since they had 3 Fusion hybrids. Good price and good recommendations for a good car. Good sales. Continued follow up for a year even though I live 800 km away. I’d buy another car from Braiden. More

I was a loyal Ford F-150 owner for over 5 years. I took special care of the vehicle, and loved spending time in it. I serviced my truck at Capital Ford for any and all work during that time. My t I took special care of the vehicle, and loved spending time in it. I serviced my truck at Capital Ford for any and all work during that time. My truck was towed one evening to Capital Ford where it sat in the lot overnight until morning. I received a call at 7AM indicating my truck had smashed windows and was vandalized over night. I asked them to repair it however it took 24 hrs for the glass to arrive, so I waited another night. During that night Winnipeg had a rain/hail storm. The next morning I arrived to Capital Ford to pay my bill and get the truck back. When I opened the door I immidiately smelt moisture, after sitting my seat it was evident my truck was left outside over night with no window. I returned to the service desk to ask what happened. I received no answer and no one took responsibility for it. Furthermore the broken glass wasn't vacumumed either. After an employee took my vehcile in the shop to clean the glass I took another truck for a test drive. After getting back from the test drive I returned to my truck and opened the door. Right away I saw my centre consol in the back position with all its contents loose in the back seat. I reached out to the manager Mitch Gallant but received no phone call back. I then tried Ford Canada and they were no help either. The calls always seemed to drop and the person on the phone didn't help at all. After this experience I will never buy another Ford. I have already traded in my truck and purchased a GMC. -Sean More

Had a good experience getting information remotely that was accurate and buying the vehicle when I came in. was accurate and buying the vehicle when I came in. More

Dealing with Justine Maxwell was an absolute pleasure to work with when buying my new company truck. She stuck with exactly what I was looking for. Didn’t try to convince me to get a vehicle that was more e work with when buying my new company truck. She stuck with exactly what I was looking for. Didn’t try to convince me to get a vehicle that was more expensive with things I didn’t need. She went well above and beyond for me. Her knowledge and dedication to getting me what I wanted was outstanding. I honestly started to feel bad I was so picky about what I needed and wanted. Not to mention stress when buying a new vehicle. But she handled everything with the utmost professionalism, understanding and helpfulness. By the end of it, I had no stress. She has earned not only my respect, but a customer who will only deal with her from now on. She also introduce me to Will the finance guy. Who also was very professional and handled everything I needed on his side. My experience had been 100% amazing! So thank you! More

Very pleasant and made me feel at ease. Very thorough and showed me the exact model I would love! Making the deal, it felt like I was buying from a friend, was light and jovial. It was a po Very thorough and showed me the exact model I would love! Making the deal, it felt like I was buying from a friend, was light and jovial. It was a positive experience all around. More

I had a great experience purchasing my Ford Explorer from Capitol Ford. Betty was excellent to deal with and extremely helpful. Capitol Ford. Betty was excellent to deal with and extremely helpful. More