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Capital Chrysler Jeep Dodge - Service Centre

Ottawa, ON

3.6
391 Reviews

391 Reviews of Capital Chrysler Jeep Dodge - Service Centre

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November 19, 2021

Outstanding services with very courteous employees. Great explanation of services to be performed and timelines More

by Coronne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Listman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Excellent and personable as always. I think that says it all but I need fifteen words. More

by 2x_bosstoad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Sales staff is pleasant and knowledgeable. Service staff are knowledgeable, very friendly and always willing to take the time to explain things and answer questions. More

by Kimhill2804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

I have purchased two Jeeps here and return for service, I like the place a lot overall. Not always accurate with time estimates, the last two times I was told service would take 1.5 hrs so I waited but wait More

by magnem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Took my Jeep in for oil, air filter, tire swap and alignment. Brent signed me in and everything was completed and got the call to pick it up the same morning. He listened to my issues and told me what More

by gordonkeithbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Great, friendly staff who go out of their way to help you with any questions you might have. Their work is of the highest quality and always completed on time! More

by Clive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

After 12 years of exceptional service, Ryan contnues to impress. He and his team promptly pinpoint problem areas and deliver solutions the first time. I always look forward to bringing my 2005 300c to Ryan More

by Joannegeoghegan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Capital Dodge service department can not be relied upon to correctly get the job done correctly the first time in. More

by Disappointed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle McColl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron assistant service manager 1 star
October 21, 2021

Service took a bit longer that expected but car had some unexpected SW recalls so wasn’t dealership fault. And - they were rly gracious & arranged for a rental to ensure we had a vehicle while car was in s More

by BP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Listman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Excellent service , service was great . Appointment was exact time they stated and repair was done in timely manner More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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