Capital Chrysler Jeep Dodge - Service Centre

WONDERFUL SERVICE!!! The staff at Capital Dodge Chrysler Jeep are great. Ryan Rodney (assistant service manager) was super pleasant to work with. He helped us out big time The staff at Capital Dodge Chrysler Jeep are great. Ryan Rodney (assistant service manager) was super pleasant to work with. He helped us out big time when we needed him the most. More

My choice for the past twenty years Capital Dodge has been my dealer of choice since the early 1990's. Since then my family have purchased six vehicles from this dealership. The sales d Capital Dodge has been my dealer of choice since the early 1990's. Since then my family have purchased six vehicles from this dealership. The sales department have always dealt with me fairly and the service department has been consistently excellent to deal with. My most recent vehicle, my Fiat 500L pocket rocket, was purchased with the help of Andreanne who made the buying experience enjoyable, without the usual stress. An Ted is always accommodating when it comes to my service needs. Yes, Capital is my dealer of choice. More

Capital Dodge is my dealer of choice We have dealt with Capital Dodge since 2005. We bought a 2005 Grand Caravan and then a 2009 Town and Country Limited and could not be happier with bo We have dealt with Capital Dodge since 2005. We bought a 2005 Grand Caravan and then a 2009 Town and Country Limited and could not be happier with both vehicles. We have felt like valued customers every time we enter the dealership whether it is to buy a vehicle or to have one serviced. We have come to know the staff at Capital Dodge and enjoy dealing with them - they remember us and treat us royally. Our service visits are always well detailed and explained. We are happy that Capital Dodge is looking after us both in sales and excellent service. Capital Dodge is like a family - the staff have been there for as long as we have been dealing with them and we have come to know and feel safe when dealing with them. Thank you Ryan and Jim Durrell Capital Dodge for taking such good care of us! We wouldn't think of going anywhere else! More

Efficient, quick and friendly Everything transpired as I had been told over the phone- car went into service in the morning, received a call with an update, got my car back in the Everything transpired as I had been told over the phone- car went into service in the morning, received a call with an update, got my car back in the evening. Found Ryan Rodney to be very friendly and helpful. Recommend this place. More

Jeeping made easy! I highly recomend this dealership, as they always seem to clarify and correct amy concerns I have. Ryan always explains things in great detail and ver I highly recomend this dealership, as they always seem to clarify and correct amy concerns I have. Ryan always explains things in great detail and very helpful in making me understand how my Jeep works. Thank you for the great service, and see you for my next maintnance visit! More

Love My Visits All the staff is wonderful - friendly, professional, courteous and knowledgeable. I am always very well taken care by my service manager, Ryan. The at All the staff is wonderful - friendly, professional, courteous and knowledgeable. I am always very well taken care by my service manager, Ryan. The atmosphere at the dealership is reflective of the CEO who is always welcoming and takes time to make the rounds to visit with customers. I have very positive experiences each time I must have my car serviced and they take me promptly if there is an issue. I would highly recommend this dealership to everyone! More

Very Friendly and Helpful Ryan was an excellent introduction for my visit. He explained all the steps necessary to resolve my issue. I even felt a slight pang in his voice when Ryan was an excellent introduction for my visit. He explained all the steps necessary to resolve my issue. I even felt a slight pang in his voice when he gave me the estimated cost to fix my van. The service was completed on time and on budget. They never tried to "up sell" me on any additional repairs. The next day however, produced a loud squeal from where the work was done. Ryan immediately scheduled a test drive with the service manager to identify the problem. Of course, by the time I got to the dealer - the noise was gone. Still, Shane - the service manager - came for a drive and tried to reproduce the sound. They took my "fantom" claim seriously which was nice. The van is driving perfectly now - no repeat of the noise. More

Our Fiat Experience Our experience with the sales & service staff was great except what happened to us when the new Fiat went in to replace a defective battery. The servi Our experience with the sales & service staff was great except what happened to us when the new Fiat went in to replace a defective battery. The service technician failed to reinstall the interior fuse panel cover, when we noticed it was missing the following day the service tech was on holidays. Upon his return the panel was deemed lost, the dealer had to order a new one for us and schedule an appointment to return to have it installed. More

very respectful and helpful towards customers Overall Sean proved to be a great sales person that helped me a lot in getting a new car. He was friendly and provided me with enough info to make a g Overall Sean proved to be a great sales person that helped me a lot in getting a new car. He was friendly and provided me with enough info to make a good choice. I would recommend this dealer. More

Long Wait in Service scheduled for oil change and check engine light for 10:15 a.m. on a Saturday ... My car didn't get on hoist until 11:30... wasn't out of service until scheduled for oil change and check engine light for 10:15 a.m. on a Saturday ... My car didn't get on hoist until 11:30... wasn't out of service until 12:30 (at which time I had an appointment in Manotick).... engine light indicated I need oil pressure sensor (part on order) it's been over a week and no call from dealership to say whether part is in or not.... as for the service.... if they are being delayed, they should tell us they are behind and maybe offer us a loaner (since it's not our fault they're behind).... a previous visit was just as bad.... were way behind, but didn't notify customers More