Capital Chrysler Jeep Dodge | Page 77

The place for Jeep Accessories I consider myself a savvy shopper, and when it comes to jeep parts I follow all the big sites here and in the US and have bought parts and accessories I consider myself a savvy shopper, and when it comes to jeep parts I follow all the big sites here and in the US and have bought parts and accessories in the past from various places - but no more. I have been dealing with Eric Ouellette in the parts dept this year and he consistently finds a better deal . Soooo much easier, faster ( and saves on shipping). Helpful, knowledgeable and Eric is REALLY fast at responding. Definitely recommend to fellow Jeep owner friends. I have also been impressed with the service guys. I dealt with Brent Smith this week and he was really thorough and helpful. More

Comfortable to deal with My wife and I have purchased last two vehicles from Capital Capital Dodge. Both trucks. Have had a truck of some-kind in our driveway for thirty some My wife and I have purchased last two vehicles from Capital Capital Dodge. Both trucks. Have had a truck of some-kind in our driveway for thirty some years. Made the decision to move to something smaller. Purchased a Jeep Grand Cherokee. Thanks to our sales person John Broussard: to Stephen Velitchovski:;and some help from my good friend Ryan Rodney in service who is always there to answer my many questions. We find the people at Capital Dodge very comfortable to deal with. More

pleasent buying experience The whole process was neat from the sales to the end where they show you the express lube shop and welcoming you to the Capital Dodge family. The whole process was neat from the sales to the end where they show you the express lube shop and welcoming you to the Capital Dodge family. More

Great support from Nick and the team I had to bring in the truck for a recall issue and It was dealt with in a very professional matter. No need to complain, haggle or escalate the issue I had to bring in the truck for a recall issue and It was dealt with in a very professional matter. No need to complain, haggle or escalate the issue...These guys had a plan and put the steps in motion to get the issue fixed. Thanks for the support Nick. More

Excellent Trustworthy Customer Service My vehicle was recently in for service at Capital Dodge Ottawa, and my experience, like previous ones there, was very satisfying thanks to my dealings My vehicle was recently in for service at Capital Dodge Ottawa, and my experience, like previous ones there, was very satisfying thanks to my dealings with Ryan Rodney. His warm, friendly, knowledgeable and honest approach has always instilled the confidence in me, a customer seeks in bringing his/her vehicle in for service and he gives attention to my vehicle like it is his own. I highly recommend dealing with Ryan at Capital Dodge Ottawa for a satisfying experience in getting your vehicle serviced Peter Z More

Easiest car buying experience yet. I went in knowing exactly what Vehicle I wanted with a certain budget. Brian was able to exceed my criteria without a problem, Great costumer service, I went in knowing exactly what Vehicle I wanted with a certain budget. Brian was able to exceed my criteria without a problem, Great costumer service, very fair, friendly, and informative. More

Excellent Experience Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 60 000km so I assumed I was out of luck. Exp Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 60 000km so I assumed I was out of luck. Expecting a huge repair bill I contacted Capital Dodge with the hopes that there might be some way to reduce the cost of the repair. I brought the van in to Capital Dodge and after diagnosing the problem, Assistant Service Manager Ryan Rodney called me to inform me he had arranged for the part to be covered by Dodge as a good will offer and, add to that the labour costs would be reduced! What was a $1600 repair came all the way down to under $250! I can't thank Capital Dodge enough, and Ryan Rodney in particular for helping me out! I was very, very impressed with the professional service and the willingness to go beyond the call of duty! Certainly made my day! Jason Lyons More

Fantastic customer service Nick has gone above and beyond to explain to me the issues and also keep me up to date on everything that has been going on with my vehicle when its i Nick has gone above and beyond to explain to me the issues and also keep me up to date on everything that has been going on with my vehicle when its in for service. He is also great at pulling the right resources to discuss the issues when the vehicle is in for service. He also worked magic for me on some warranty work which I appreciated very much. I have to also say that the whole team that I have been interacting with at this dealership has been fantastic and is the best experience I have had to date with any automobile dealership. More

Nic from service very impressed with service to people with a temporary disability. I asked about having my truck dropped off at my house, and without hesitation Nic w very impressed with service to people with a temporary disability. I asked about having my truck dropped off at my house, and without hesitation Nic was very accommodating. looking forward to driving again! More

Sale and Service I purchased my Fiat in the spring from Andreanne who was extremely pleasant and enthusiastic. She was alway prompt and got back to me with e mails ab I purchased my Fiat in the spring from Andreanne who was extremely pleasant and enthusiastic. She was alway prompt and got back to me with e mails about any questions I had and never did the dreaded "hard sell." She is an asset to the dealership! Recently I had to bring in my new Fiat for some odd buzzing sounds coming from the dash. I dealt with Nick in the service department and he was very helpful and took time to listen to me and the description of the problem I was having. He also went out of his way to answer several unrelated questions I had about winter tires and rust proofing. Very approachable and always in a good mood, which can be a rarity today. Good personality for dealing with the public, which is not always an easy thing. Thanks again Nick! Sheila Donaldson More