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Budds' Chevrolet Cadillac Buick GMC

Oakville, ON

4.9
2,558 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars. Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs. Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com We look forward to serving you! Wayne Carter General Manager
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410 South Service Road West

Oakville, ON

L6K 2H4

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Showing 2,558 reviews

May 02, 2016

Great experience! Everyone who helped me in the process of purchasing my car was extremely helpful and informative! Kathryn was very friendly and made the process very More

by Sjt1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2016

Basil was very courteous and patient with us as ! We were recommended by Sean Gooding , and we found that Basil Silas was excellent...most patient and knowledgable if the vehicle ! We still have an o More

by Mangham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2016

Recent Vehicle Purchase Bill is a highly enthusiastic and energetic professional. He greeted us warmly on a chilly Saturday morning in the used parking lot even before actua More

by raposo_mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2016

Excellent From the moment my wife and I entered the showroom Basil welcomed us warmly. He immediately extended his assistance and gave us his full attention.Our More

by Ray T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2016

Experience with Jason Jason C. was very helpful with our car, he is always looking after myself and my Mom, very curtest. When we have any problems with the car we go to J More

by diane60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Corrigan
April 29, 2016

Our salesperson (Basil Silas) was excellent When we entered the business, we were immediately served. Very polite staff . No pressure at all. Basil Silas is an excellent salesman. Very polite More

by John, Lil, 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2016

Very happy with service The whole experience, from start to final sale was very positive and professional. Would not hesitate to purchase another vehicle in the future from t More

by nick12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Budds' Chevrolet Cadillac Buick GMC responded

Thank you Nick. I'm glad to hear we made the purchase process good for you. Bill is a great rep and we look forward to being your dealer of choice in the future as well. I appreciate the great review. Wayne Carter General Manager

April 29, 2016

Great overall experience Finance officer was excellent, polite and not pushy at all. He also helped me get a better interest rate then first advertised. Sales process had g More

by HPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Budds' Chevrolet Cadillac Buick GMC responded

Thank you for your email. I appreciate your candor. While it is good to hear that the finance process and most of the sales process was good, I cannot be satisfied with this review. I would like the opportunity to speak personally with you to get more 'details' of your experience. Please reach out when you get time. I am at 905-845-1681. I look forward to the call, and again, thank you for the feedback. Wayne Carter General Manager

Apr 29, 2016 -

Budds' Chevrolet Cadillac Buick GMC responded

Thank you very much for the nice review. And thanks for choosing the Volt! It's a ground-breaking techno machine and honestly, we feel the absolute best E vehicle value on the market. And thank you also for the comments about Basil. He's truly a pro and you are in good hands with him! Wayne Carter General Manager

April 26, 2016

Excellent experience! Robert E. Powell went out of his way to help me get the good service I needed. He was well aware of his customer service. More

by JoeThePizzaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Drodge
April 26, 2016

Fabulous Service Bought a Cadi Escalade off Budds last week as a birthday present for the wife ! Basil Silas was so convincing and professional as always, he even pl More

by Sam & Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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