Budds' Chevrolet Cadillac Buick GMC

Excellent services Thank you Budds and Farid, from the day I entered the Budds GM the welcoming was topnotch. Farid promised me to keep me updated of any offer, he ke Thank you Budds and Farid, from the day I entered the Budds GM the welcoming was topnotch. Farid promised me to keep me updated of any offer, he kept his promise and that led me to purchase 3 cars so far Thanks you! More

Budds Is My New Bud For Future Vehicle Purchases!! As I was researching my next vehicle purchase, I visited quit a few dealerships both in person and via their websites. I finally narrowed my search do As I was researching my next vehicle purchase, I visited quit a few dealerships both in person and via their websites. I finally narrowed my search down to a GMC Yukon. I had various dealerships to choose from and I also had a trade in as part of the deal. I emailed Budds' with the details of my trade in and received a favorable response from Basil Silas. It was also a non pressured response, unlike I received from other dealerships, which made me feel comfortable to move forward and attempt to strike a deal. I must also say that the fact that it was the Budds' family of dealerships that I was contemplating dealing with, made my decision much easier. Basil was very accommodating and patient with my wife and I. All my questions about the features of the vehicle were answered on the spot. His experience, professionalism and knowledge with the product he sells was quit evident and impressive The Sales Manager Jason Blain was instrumental in sealing the deal. He listened to my counter offer and had a fair response that worked for me, his customer, and the dealership I'm sure. The Business Manager Bounsay Osylaphet was quick, thorough and precise considering how much information needs to be communicated to the Customer. He also made us feel non-pressured however fulfilled his role of informing us of the additional items that are available to a used vehicle buyer. The vehicle was delivered as scheduled with all the administrative work completed correctly. Basil was there to greet me and part of my pre-delivery inspection. He also helped me set up my phone with the Blue Tooth option in the vehicle with no issues. The only item I was not entirely pleased with was that the detailing was not to my standards. I have very high standards when it comes to my vehicles, so for most, it probably would have been fine. Nonetheless, Basil immediately called Rich Pawlowski, Used Car Manager, to address my concerns. Mr. Pawlowski arrived to the vehicle pick-up area and offered me a very impressive solution, without hesitation I must add, to my concern and I know it will be dealt with when I bring in the vehicle for it's first service. Kudos to you Sir! As part of the deal, a trailer hitch cover was to be painted and installed a few days after I received the vehicle. As with the delivery of the vehicle, this was also ready as promised. As I arrived to pick up the cover, Basil was waiting for me and offered to have it installed by the Service department. A welcomed gesture by me. Basil introduced me to the Service Manager Shane Maginnis. Shane took over from there and made me feel very welcomed. The cover needed a couple of plastic retainers. Shane introduced me to Juan Orozco, a Service Advisor, and he immediately took action to get the retainers and install the cover. In the meantime, Shane offered to give my vehicle a wash while I was waiting which I gladly accepted. Juan installed the cover and I went on my way. In closing I would like to thank Basil, Jason, Bounsay, Rich, Shane and Juan for making my first and certainly not my last experience at Budds' a memorable one. I'm sure that there are a bunch of folks behind the scene that also added to my experience and I would like to thank them as well. Well done team!! I'm sure Mr. Budd is proud of you all. More

Excellent Sales staff This dealership is #1 in by books. The was no sales pressure, but an informative and pleasant Sales agent, Mr. Farid Bunni who has a great knowledge o This dealership is #1 in by books. The was no sales pressure, but an informative and pleasant Sales agent, Mr. Farid Bunni who has a great knowledge of the product and acted in a very professional manner. A Big thank you to Farid, and Bill for supporting me in this sale. Also Thanks to Bounsay for his expertise in explaining the GM warranty program and Finance . After this experience I believe that this dealership is the bench mark to what other dealerships need to be. Thank you again. More

First car Budds made buying my first car a great experience. Farid is a very good people person who doesn't push or pressure you into a purchase. The work envir Budds made buying my first car a great experience. Farid is a very good people person who doesn't push or pressure you into a purchase. The work environment is clean and tidy along with the associates working there. Overall, a great experience compared to other dealerships I have visited. More

Excellent buying Experience We were looking for a second vehicle for our family and needed to test drive a number of vehicles to see what would work for my wife, children and I. We were looking for a second vehicle for our family and needed to test drive a number of vehicles to see what would work for my wife, children and I. We returned two times to test drive vehicles, and sometimes had to split the drives due to some tired children!! It was never a problem at Budds. Chris Cheevers was most accommodating. The overall environment was relaxed and laid back. Just perfect for us. When my wife and I finally determined the vehicle that would work for us, making a deal was quick and efficient with Jason Blain. Financing was handily arranged through Rob Powell. Great buying experience with a competitive price. We are very happy with our purchase from Budds. More

Kathryn Is a keeper I normally dread car dealerships but Kathryn seem to be the perfect person for me. She was more knowledgeable on the Volt than I was and I did a lot o I normally dread car dealerships but Kathryn seem to be the perfect person for me. She was more knowledgeable on the Volt than I was and I did a lot of research. We made a instant connection and I hope to see her when I return for servicing. Rob also did his best to ensure I was happy with my purchase and that it would serve me for many years to come by providing the necessary protection at a cost I was comfortable with. More

Good job Chis did a good job when providing me with my new car Really helped me with the car I wanted...perfect fit...good job guys ...thank you Chis did a good job when providing me with my new car Really helped me with the car I wanted...perfect fit...good job guys ...thank you More

Beverly Watt & Rob Powell From the moment I entered Budd's Chevrolet Cadillac Buick GMC I was made to feel like a long lost friend by Beverly Watt and Rob Powell. Purchasing or From the moment I entered Budd's Chevrolet Cadillac Buick GMC I was made to feel like a long lost friend by Beverly Watt and Rob Powell. Purchasing or financing a new vehicle can be intimidating, I found both Beverly and Rob to be very open, friendly, and extremely knowledgeable of the Chevrolet brand and the features offered. From the beginning of my new car journey, Beverly has ensured I was happy with my decision and the time she has spent walking me through all of the features of my new vehicle has been greatly appreciated. In my opinion, she went above and beyond for her customer, I will be recommending her to my family and friends in the future. Rob, has the patience of a saint. His careful explanations of every package GM offers guided me to make informed decisions. He was so very patient with my father while gathering information via telephone and ensured that we both understood the process from beginning to end. I would like to add, historically I have purchased vehicles from 'other' companies, rest assured, with the experience I had with Beverly and Rob, Budd's Chevrolet Cadillac Buick GMC will be my one and only choice in future purchases. I sincerely thank Beverly and Rob for their patience, kindness and making my experience friendly and seamless. More

Sales Review The day my wife walked into the dealership, there was no pressure from the sales staff. We were able to walk around and look at the vehicles and the q The day my wife walked into the dealership, there was no pressure from the sales staff. We were able to walk around and look at the vehicles and the questions we would ask were very precise to what we were asking. I would recommend them to others in the future. Bill Coombe and Rob Powell are exceptional at their profession. Thanks again. More

New car experience Best customer service around!! Right from sales to service station!! Wouldn't take my car or buy anywhere else! Would like to thank all the friendly Best customer service around!! Right from sales to service station!! Wouldn't take my car or buy anywhere else! Would like to thank all the friendly staff for another wonderful buying experience. More