Budds' Chevrolet Cadillac Buick GMC

Excellent customer service I cannot say enough about the service I recently received ad Budds in Oakville. Cameron made it probably the best experience I've had purchasing a veh I cannot say enough about the service I recently received ad Budds in Oakville. Cameron made it probably the best experience I've had purchasing a vehicle. Throughout the whole process I felt that MY needs were being taken care off. Even after returning to the dealership because I forgot something Cameron was kind enough to cheerfully take an hour of his time on a busy day to help me get my OnStar account set up. Follow up has been great as well. The service department was able to get my OnStar module upgraded and operating in what seemed like no time. I would not hesitate to recommend Cameron and Budds Chevrolet. More

Excellent and friendly service! My overall experience was excellent! I had made an appointment with Cameron to see a used 2015 Cadillac ATS. He was able to show me my dream car and a My overall experience was excellent! I had made an appointment with Cameron to see a used 2015 Cadillac ATS. He was able to show me my dream car and answered all questions I had. Very friendly and welcoming which is important to me. I will be sure to refer Budds and Cameron to friends and family for any of their future car purchases. Thank you again!!! More

Great Attitude Right to the End! I purchased a new car from this dealership in 2003 and even though we moved out of town, I still decided to return. After visits to other dealership I purchased a new car from this dealership in 2003 and even though we moved out of town, I still decided to return. After visits to other dealerships, and some much closer to us, my husband decided to call Bud's at 4pm on a Saturday which is one hour before closing. They had a car that sounded perfect so we asked if OK to come when it is a 45 minute drive for us. Cameron was both friendly and professional assuring us that it was not a problem. We arrived at 4:45pm, looked at the car, took one out for a test drive and by 5:30pm, I was signing all the paperwork to own a 2016 Malibu LT. That took another hour but again Cameron was superb. He also was able to answer all my questions and was never pushy during our entire visit. I love my car and just passed the 1,000 km! Even though I live out of town, I will try and get my car serviced at Budd in Oakville. A perfect score from beginning to end. More

Excellent services Thank you Budds and Farid, from the day I entered the Budds GM the welcoming was topnotch. Farid promised me to keep me updated of any offer, he ke Thank you Budds and Farid, from the day I entered the Budds GM the welcoming was topnotch. Farid promised me to keep me updated of any offer, he kept his promise and that led me to purchase 3 cars so far Thanks you! More

Budds Is My New Bud For Future Vehicle Purchases!! As I was researching my next vehicle purchase, I visited quit a few dealerships both in person and via their websites. I finally narrowed my search do As I was researching my next vehicle purchase, I visited quit a few dealerships both in person and via their websites. I finally narrowed my search down to a GMC Yukon. I had various dealerships to choose from and I also had a trade in as part of the deal. I emailed Budds' with the details of my trade in and received a favorable response from Basil Silas. It was also a non pressured response, unlike I received from other dealerships, which made me feel comfortable to move forward and attempt to strike a deal. I must also say that the fact that it was the Budds' family of dealerships that I was contemplating dealing with, made my decision much easier. Basil was very accommodating and patient with my wife and I. All my questions about the features of the vehicle were answered on the spot. His experience, professionalism and knowledge with the product he sells was quit evident and impressive The Sales Manager Jason Blain was instrumental in sealing the deal. He listened to my counter offer and had a fair response that worked for me, his customer, and the dealership I'm sure. The Business Manager Bounsay Osylaphet was quick, thorough and precise considering how much information needs to be communicated to the Customer. He also made us feel non-pressured however fulfilled his role of informing us of the additional items that are available to a used vehicle buyer. The vehicle was delivered as scheduled with all the administrative work completed correctly. Basil was there to greet me and part of my pre-delivery inspection. He also helped me set up my phone with the Blue Tooth option in the vehicle with no issues. The only item I was not entirely pleased with was that the detailing was not to my standards. I have very high standards when it comes to my vehicles, so for most, it probably would have been fine. Nonetheless, Basil immediately called Rich Pawlowski, Used Car Manager, to address my concerns. Mr. Pawlowski arrived to the vehicle pick-up area and offered me a very impressive solution, without hesitation I must add, to my concern and I know it will be dealt with when I bring in the vehicle for it's first service. Kudos to you Sir! As part of the deal, a trailer hitch cover was to be painted and installed a few days after I received the vehicle. As with the delivery of the vehicle, this was also ready as promised. As I arrived to pick up the cover, Basil was waiting for me and offered to have it installed by the Service department. A welcomed gesture by me. Basil introduced me to the Service Manager Shane Maginnis. Shane took over from there and made me feel very welcomed. The cover needed a couple of plastic retainers. Shane introduced me to Juan Orozco, a Service Advisor, and he immediately took action to get the retainers and install the cover. In the meantime, Shane offered to give my vehicle a wash while I was waiting which I gladly accepted. Juan installed the cover and I went on my way. In closing I would like to thank Basil, Jason, Bounsay, Rich, Shane and Juan for making my first and certainly not my last experience at Budds' a memorable one. I'm sure that there are a bunch of folks behind the scene that also added to my experience and I would like to thank them as well. Well done team!! I'm sure Mr. Budd is proud of you all. More

Excellent Sales staff This dealership is #1 in by books. The was no sales pressure, but an informative and pleasant Sales agent, Mr. Farid Bunni who has a great knowledge o This dealership is #1 in by books. The was no sales pressure, but an informative and pleasant Sales agent, Mr. Farid Bunni who has a great knowledge of the product and acted in a very professional manner. A Big thank you to Farid, and Bill for supporting me in this sale. Also Thanks to Bounsay for his expertise in explaining the GM warranty program and Finance . After this experience I believe that this dealership is the bench mark to what other dealerships need to be. Thank you again. More

Simply the best after 12 years! Chris Boyce 4-05-2016 Reason For Visit Sales (New) "Simply the best after 12 years!" After 12 years I cannot say enough about this dealership. Chris Boyce 4-05-2016 Reason For Visit Sales (New) "Simply the best after 12 years!" After 12 years I cannot say enough about this dealership. Every 4 years I enter into a new lease agreement without pressure or stress by dealing with the very personable Farid Bunni. And Finance Manager, Rob Powell ensures the leasing process is smooth, efficient and painless! Finally I am still with Budd's after 12 years due to the amazing customer service I receive from Jason Corrigan year after year. Jason always goes above and beyond my expectations that I have not experienced with any other dealership in my 52 years. So in my 12 years Farid, Rob and Jason are 3 very good reasons why I can recommend Budd's Chevrolet Cadillac Buick GMC and give it the highest rating! Chris Boyce More

First car Budds made buying my first car a great experience. Farid is a very good people person who doesn't push or pressure you into a purchase. The work envir Budds made buying my first car a great experience. Farid is a very good people person who doesn't push or pressure you into a purchase. The work environment is clean and tidy along with the associates working there. Overall, a great experience compared to other dealerships I have visited. More

Excellent buying Experience We were looking for a second vehicle for our family and needed to test drive a number of vehicles to see what would work for my wife, children and I. We were looking for a second vehicle for our family and needed to test drive a number of vehicles to see what would work for my wife, children and I. We returned two times to test drive vehicles, and sometimes had to split the drives due to some tired children!! It was never a problem at Budds. Chris Cheevers was most accommodating. The overall environment was relaxed and laid back. Just perfect for us. When my wife and I finally determined the vehicle that would work for us, making a deal was quick and efficient with Jason Blain. Financing was handily arranged through Rob Powell. Great buying experience with a competitive price. We are very happy with our purchase from Budds. More

Kathryn Is a keeper I normally dread car dealerships but Kathryn seem to be the perfect person for me. She was more knowledgeable on the Volt than I was and I did a lot o I normally dread car dealerships but Kathryn seem to be the perfect person for me. She was more knowledgeable on the Volt than I was and I did a lot of research. We made a instant connection and I hope to see her when I return for servicing. Rob also did his best to ensure I was happy with my purchase and that it would serve me for many years to come by providing the necessary protection at a cost I was comfortable with. More