Budds' Chevrolet Cadillac Buick GMC

Excellent experience in buying preowned car Basil Silas provided excellent customer service when I dropped by to look at Honda Civic pre-owned vehicle spotted online. He helped me to make right Basil Silas provided excellent customer service when I dropped by to look at Honda Civic pre-owned vehicle spotted online. He helped me to make right decision in purchasing the car. When I had some concerns about condition of the car he helped organise visual inspection of the bottom of the car. So my doubts went away. Basil also delivered original paint required for stone-chip repair to my work place. I would definitely recommend Basil if anyone decided to buy a car at Budds Chevrolet in Oakville. More

Excellent service from both Chris Cheevers and Craig Taylor Both were efficient, personable and very helpful in assisting in the purchase of a used vehicle that was from both Chris Cheevers and Craig Taylor Both were efficient, personable and very helpful in assisting in the purchase of a used vehicle that was appropriate for my lifestyle and budget. Would definitely recommend this dealership to friends and family looking to buy a vehicle. More

Caitlin ROCKS! Kim is AWESOME! Caitlin is the definition of excellent customer service. And it doesn't matter if we are there for an oil change or, like more recently, a new transmi Caitlin is the definition of excellent customer service. And it doesn't matter if we are there for an oil change or, like more recently, a new transmission. She treats you and the situation with such professionalism. Caitlin will make you feel like you are the only client she is dealing with and is true to her word. We can not express enough how much we appreciated the service we received from Caitlin when we came in recently for a new transmission. She made the whole situation less daunting and did everything to make the outcome so smooth and less painful. Thank you so much Caitlin for your extraordinary work ethic. We are always welcomed with such friendliness at the desk by Kim. She is funny and approachable. Both her and Caitlin walked me out to my vehicle and helped me remove items from a rental I had, into my vehicle and told me to not worry about a thing. They stood there and made sure I had all I needed and that I got on my way safely. The car was brought in for a new transmission, not a very happy moment, however, my husband and I had smiles on our faces and we were happy! THANK YOU! More

Excellent service beyond expectations I recently had major service on my 2010 Chev Cobalt. Jim Treen in service ensured I had all the details of what was required, options, etc., made sur I recently had major service on my 2010 Chev Cobalt. Jim Treen in service ensured I had all the details of what was required, options, etc., made sure I had rides to and from the dealership, separately booked and delivered my car to an alternate service outfit for Ontario drive clean, and met more than my expectations in terms of keeping me informed of progress, setting out a timetable for work, etc. I left with every confidence that I had received all the appropriate services and that the professional mechanics had done everything to ensure I had a fully operational vehicle running as good as the day I bought it almost 7 years ago. More

Best service! Caitlin went above and beyond my expectations! She ensured I was taken care of as quick as possible, and explained the different scenarios that could Caitlin went above and beyond my expectations! She ensured I was taken care of as quick as possible, and explained the different scenarios that could pan out. My car was repaired quicker than expected and my rental vehicle was included within the repair. I would definitely recommend this dealership, ask for service rep Caitlin for a great experience! More

Excellent car buying experience! Chris Cheevers and all the staff we dealt with were friendly, knowledgeable and eager to accommodate my need for a particular vehicle and the unique p Chris Cheevers and all the staff we dealt with were friendly, knowledgeable and eager to accommodate my need for a particular vehicle and the unique purchase agreement that went with it. The experience was all good! More

Basil is wonderful We had the pleasure of working with Basil. He was always ready to work very hard for us. We knew exactly what we were looking for in a car and he was We had the pleasure of working with Basil. He was always ready to work very hard for us. We knew exactly what we were looking for in a car and he was able to deliver. He is friendly, honest, and devoted to his job. He even came into the car and helped get our iPhones and OnStar set up. We would wholeheartedly recommend him. More

Amazing service from Cameron Ernst Shopping for a new vehicle we checked out Budd's and were quickly approached by Cameron who impressed us with his knowledge and professionalism. We co Shopping for a new vehicle we checked out Budd's and were quickly approached by Cameron who impressed us with his knowledge and professionalism. We could have bought on the spot due to Cameron's great service but felt we should visit other dealer ships to compare cars, prices and service. We did just that and then headed right back to Budd's. Cameron secured our purchase by providing relaxed service so we could be sure our needs would be met. Then he helped us reach a deal that fit our budget/ wants and needs. Thank You Cameron for excellent Service. We have felt confidence every day since our purchase that we made the right decision shopping with You at Budd's ! More

Slow start I walked around for a while before Basil came to help me, other employees ignored me. Bonsay was by far the best employee I dealt with and made the e I walked around for a while before Basil came to help me, other employees ignored me. Bonsay was by far the best employee I dealt with and made the experience better. More

Purchase, Service and Followup all Great I purchased my vehicle back in March 2016, and due to Internet service issues, this review has been very delayed. The purchase of my vehicle was very I purchased my vehicle back in March 2016, and due to Internet service issues, this review has been very delayed. The purchase of my vehicle was very pleasant, and when small issues arose, they were dealt with very promptly and quickly. Any and all questions I had were answered by Cameron immediately, and if he didn't have the answer, he would refer to me to the appropriate staff very quickly. Subsequent service appointments were also very professional and follow up regarding my satisfaction was very thorough. More