Blue Mountain Chrysler

On a snowy day in January I came to the dealership to get a regular service on my Chevrolet Pacifica Van. I had been realizing that it might not be as winter savvy as I needed. I had the wonderful opportun a regular service on my Chevrolet Pacifica Van. I had been realizing that it might not be as winter savvy as I needed. I had the wonderful opportunity to meet a super friendly team on site while I was waiting in the peaceful and spacious waiting area. Warren and Shari were most helpful in showing me some of the other vehicles available that might better meet my needs. Shari and I hit it off and I got to drive away the next week in a beautiful Grand Cherokee, just in time for more crazy snow! I cannot say enough about how authentic they all were, including Andrew in finance, and I would not hesitate to recommend them to anyone! Thanks team Blue Mountain Chrysler! More

Great service and friendly staff will have me coming back to Blue Mountain Chrystler for decades to come. Just purchased my third vehicle from them and I couldn’t be happier. to Blue Mountain Chrystler for decades to come. Just purchased my third vehicle from them and I couldn’t be happier. More

What a seamless experience from start to finish. We did our homework. this is the first time ever buying anything sight unseen. Jamie, you rock.👍🏻 Rescue is the best breed... our homework. this is the first time ever buying anything sight unseen. Jamie, you rock.👍🏻 Rescue is the best breed... More

They did a great job navigating the covid restrictions. The pricing was fair. Shari was helpful and didn't pressure. She was upfront about any damage to the used cars. The pricing was fair. Shari was helpful and didn't pressure. She was upfront about any damage to the used cars. More

Sherri is always eager to please. She knows her products extremely well and the great service continues well after the purchase of your car. I will not go elsewhere to buy a new car extremely well and the great service continues well after the purchase of your car. I will not go elsewhere to buy a new car More

I had a great experience working with this team! They made it super easy for me and ultimately stress free, I’m glad I stayed local and purchased my vehicle here! made it super easy for me and ultimately stress free, I’m glad I stayed local and purchased my vehicle here! More

2nd time going into Blue Mountain Chrysler for my vehicle needs. 1st time they treated me awesomely I had to go back. Both times I had Shari M as my sales person and she was PHENOMENAL!!! She was super atten needs. 1st time they treated me awesomely I had to go back. Both times I had Shari M as my sales person and she was PHENOMENAL!!! She was super attentive to my wants and needs, friendly and knew her stuff! From showing me multiple vehicles, chatting about family, and highly recommend going in to see her, you won't regret it! More

Recently moved to the area and very pleased with my first interaction with the Service Dept. Treated like a valued customer. Would definitely recommend Blue Mountain Dealership. interaction with the Service Dept. Treated like a valued customer. Would definitely recommend Blue Mountain Dealership. More

This is our second purchase with Blue Mountain. We are extremely happy with the service, delivery and quality of the vehicles we received. We would be happy to purchase from them again. extremely happy with the service, delivery and quality of the vehicles we received. We would be happy to purchase from them again. More

Both the sales and service teams have always been very polite and professional. They are without a doubt the best dealership I have dealt with. Only reason for not getting 5 stars was that on my last serv polite and professional. They are without a doubt the best dealership I have dealt with. Only reason for not getting 5 stars was that on my last service appointment with them I apparently got lost in the shuffle. I had a 9:30 appointment for a tire repair and break inspection and let them know the vehicle was on site. But I heard nothing from them until I called them at almost 4 pm. Service team was very polite and apologetic but said they hadn’t even looked at it. They said they would look at it first thing in the morning. I did not hear back from them until after 2:30 the next day. When I arrived to pickup my vehicle I was shown my invoice and told that I needed new breaks!? The lady I was talking to was not directly part of the service team so although she was very pleasant, polite and professional she was not able to answer my question as to “why I wasn’t informed I needed breaks as this was the point of bringing in the vehicle!” Most of the service team had already left for the day but fortunately the service manager was still there and came out to speak to me. Again super pleasant and professional. He apologized and said there should have been more info in the invoice to explain that I “will” need breaks soon but it is safe to drive until spring. This is the first time this dealership has has ever stumbled much less fumbled this many times on one service request. I’m passing it off as just a rough day all around. We all have them. I still would not hesitate to bring my Jeep back to them. More