Audi London

Glad we decided on Land Rover after having to deal with the team at this dealership. DON’T waste your time at this dealer. . the team at this dealership. DON’T waste your time at this dealer. . More

Worst dealer ever, they are a bunch of thieves. Do not buy from them!!! They sold us a vehicle with a huge theft claim( which we accidentally came to notice a few months later after the purchase dat Do not buy from them!!! They sold us a vehicle with a huge theft claim( which we accidentally came to notice a few months later after the purchase date) and later just brushed it off and claimed they did not know about it. They are irresponsible arrogant people with an unapologetic attitude. Do not trust them! They buy car from auctions and re sale. More

Unfortunately, my experience was not the greatest in dealing with Audi in London Ont. I brought my S5 to Audi do to an insurance claim. I found the whole experience frustrating as they must lack the kno dealing with Audi in London Ont. I brought my S5 to Audi do to an insurance claim. I found the whole experience frustrating as they must lack the knowledge in how to assess damages from the accident. The service advisor hears your concerns, but truly does not listen to you. It caused me nothing but headaches and unnecessary drama with the insurance company. It was a very simple request..."base your estimate on the appraisers estimate". Seems simple right? It was anything but simple, but I digress. I have received my car back now only to discover another problem that was not there prior to the car being repaired. The same day I picked it up a "Coolant system fault, turn off engine" the temp gauge shot up and the cooling fans went in to over-drive. Coincidence? perhaps...but on the same day??? I will no longer be bringing my Audi to that dealership in the future. This review is based on facts not emotions, but truly think twice before ever bringing your car here if it ever gets involved in an accident. In hindsight, I should have taken it somewhere else. Thanks for reading. More

Recently leased an Audi Q4 e-tron & couldn't be happier with both the dealership AND the vehicle so far. This is now our 6th Audi in the last 10 years dealing with Audi London (SQ5 x 2, Q7, Q8, A3), and w with both the dealership AND the vehicle so far. This is now our 6th Audi in the last 10 years dealing with Audi London (SQ5 x 2, Q7, Q8, A3), and we have been 100% satisfied with the vehicles & the dealership experience on every occasion. This most recent purchase was completely seamless & efficient, & Faye was a great help every step of the way. She answered my constant barrage of questions quickly, & the vehicle delivery was fast and efficient. Both Faye & Tony Leung (the general manager) helped get me in this new vehicle quickly & ahead of my original order timeline. So far I absolutely love the electric vehicle. The financial details were extremely fair & transparent, & Audi London offered a very generous trade-in on my previous lease an included a few additional value-adds. All-in-all, we were once again completely satisfied with the vehicle & the purchase process, & will definitely go back once my wife's Q7 is due for replacement. More

Excellent service. My second purchase from Audi London. But not my last. Deal with Bora for personal courteous service. I’m not related but I was treated like family My second purchase from Audi London. But not my last. Deal with Bora for personal courteous service. I’m not related but I was treated like family!! More

What a great group of people! We had such a wonderful experience! Everyone should take the time to check out this dealership. experience! Everyone should take the time to check out this dealership. More

Bora is a nice and professional dealer .It‘s nice to have this dealer in London！ this dealer in London！ More

I have just leased a 2022 Audi Q7. These are my impressions about the entire process: 1. The dealership: State of the art facility, extremely clean, modern, and architecturally beautiful. 2. The impressions about the entire process: 1. The dealership: State of the art facility, extremely clean, modern, and architecturally beautiful. 2. The customer service: Professional, friendly, helpful, knowledgeable. 3. The car: Beyond expectations!! Does it sound good? Not enough. In reality is much more than that. We visited the dealership for the first time just to take a look at the cars in the showroom. We did not have an appointment as required in these pandemic times, however, the receptionist asked Craig Whitters, one of the Audi Brand Specialists to assist us. Craig showed us around and politely answered all our questions. We ended up testing a vehicle that same day. After the decision of leasing an Audi was made, we went through the entire process with Bernie Wong. He was thorough, patient, professional, and kindly answered all our questions. I would definitely recommend him if you decide to purchase and Audi. Dealing with Andrew Rodgers (business manager) was also straightforward and comfortable. We did not feel any pressure to accept the protection packages that are usually offered. Although most of the leasing process was done with Bernie and Andrew, other members of the team were also helpful and very friendly. I would like to mention Bora Saroeun whose demo car we tested in couple of occasions, Faye Wang, who was very attentive to the entire process, and Tony Leung. In general, this is likely my most rewarding experience purchasing a car. I have even been already contacted to arrange my car service which is supposed to happen ……in a year!!!! I definitely recommend Audi London. FIVE STARS GUYS!!! More

Great service from Audi London for our Q5. James Fall was terrific in booking us in and out for our 35000k checkup and updates. Always fun talking with Tony Leung. Wonderful personal and professional care a terrific in booking us in and out for our 35000k checkup and updates. Always fun talking with Tony Leung. Wonderful personal and professional care all the time at Audi London. Looking forward to bringing my A6 in December! More

The work was done pretty well and fast. Ken has done an excellent job on explaining what’s going on with my vehicle and answering all the questions. excellent job on explaining what’s going on with my vehicle and answering all the questions. More