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Simo Bassi
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Simo Bassi | Page 3
Desk Manager
Universal Hyundai
12801 South Orange Blossom Trail,
Orlando, FL 32837
355 Reviews
355 Reviews
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355 Reviews of Simo Bassi
Verified Customer
Helpful 
January 23, 2024
Terrible experience. I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car tha I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car that is totally unusable. The Santa Fe Sport is awful. I bought it with about 30,000 miles and certified thinking that it would be a good car and I have had nothing but problems and no one ever helped me with anything as far as issues with the car. The catalytic converter and muffler blew up on the car twice, very scary with my nephew in a car seat over where it blew up. I had to replace that twice. The air conditioning went out twice, and I've been without air for a year because I can't afford that and a payment. The paint is falling off the car, it's never been in an accident. The electric seats work when they want to. I am 5'3" my husband is 6'1", not helpful. I've been wanting to get rid of the car since about a year after I bought it. Certified Preowned means nothing to them, they say that nothing is covered by the warranty ever, they want to charge you hundreds of dollars to just look at it. Now to top it all off, the car started sputtering on the highway and the engine light came on and the engine has no power, so I went to Tuffy, and they said that the car is in really bad shape. The oil exploded all over the engine, the spark plugs, coils, pistons, they told me to take it to the dealer because there is a recall on some engine parts. When I called them, they said that there is no recall for what they would attribute to that problem, they told me to call Hyundai Corporate which in turn blamed the dealer. Shocking. All of you are scandalous and I will never being doing business with either of you ever again. I'm sorry that you think this is worth your reputation. My review is less than one star. You also have people saying they are management and aren't. I put a one for all the Management department because obviously they have no idea what's going on in their own company. More
by sneyermarnie
Other Employees Tagged: Eric Matos, Eric Kristan, Guillermo Faria, Jacob McNeely, John Booth, Frankie Martinez, Carlos Mejia, Francisco Melendez, Gina Nava
January 14, 2024
Was pretty well. I felt very comfortable. Staff was polite. Happy, good courtesy and they explained to me the process very well. I felt very comfortable. Staff was polite. Happy, good courtesy and they explained to me the process very well. More
by irivera52@msn.com
Other Employees Tagged: Simo Bassi
January 14, 2024
Excellent dealer, excellent Salesperson Carlos Castro Excellent dealer, excellent salesperson Carlos Castro Excellent Financial Manager Everything was as excellent experience Excellent dealer, excellent salesperson Carlos Castro Excellent Financial Manager Everything was as excellent experience More
by Juliernestortega
Other Employees Tagged: Simo Bassi
January 02, 2024
Excellent The customer service is excellent and the financial service is very fast. The customer service is excellent and the financial service is very fast, the information is accurate financial service is very fast. The customer service is excellent and the financial service is very fast, the information is accurate More
by Master
Other Employees Tagged: Simo Bassi
December 03, 2023
Good The time I spent on the dealership was very short when I was purchasing my car it was like being in and out. It only took two hours from the moment they put me in to sign the paperwork. when I was purchasing my car it was like being in and out. It only took two hours from the moment they put me in to sign the paperwork. More
by essiedelgado64
Other Employees Tagged: Simo Bassi
