Simo Bassi | Page 2

Everyone was amazing and very helpful Carlos Castro did a great job making sure we had the best deal and you can tell he's really good at he does great job making sure we had the best deal and you can tell he's really good at he does More

by emfd1807 Verified Customer Verified Customer

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We thoroughly enjoyed the every step of the buying experience. Miguel was exceptional as our salesman. We have referred our friends that are in the market for a vehicle to come to Universal Hyundai. experience. Miguel was exceptional as our salesman. We have referred our friends that are in the market for a vehicle to come to Universal Hyundai. More

by Druchti0 Verified Customer Verified Customer

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The experience was effective The experience was good. I did a good Shop. All the staf were very polite and professional I did a good Shop. All the staf were very polite and professional More

by vvb1409 Verified Customer Verified Customer

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Excellent experience from test drive to purchase of vehicle. Would recommend Miguel Resto as knowledgeable, friendly salesperson to anyone. vehicle. Would recommend Miguel Resto as knowledgeable, friendly salesperson to anyone. More

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It was ok The dealers were professional and informative, great customer service . But the finance guy had terrible customer service and was rude . great customer service . But the finance guy had terrible customer service and was rude . More

by reynolds765 Verified Customer Verified Customer

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We were treated very well and taken care of quickly! Our questions were answered thoroughly and helped us make our decision. Finance experience was a breeze! Our questions were answered thoroughly and helped us make our decision. Finance experience was a breeze! More

by kgdaddis Verified Customer Verified Customer

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Love it Excellent ? ? everything about the Dealership I love it any professional Awesome job ? everything about the Dealership I love it any professional Awesome job More

by MILTONFELICIANO1911 Verified Customer Verified Customer

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Carlos was fabulous! Carlos was very informative and took his time with us No Stop Carlos was very informative and took his time with us No Stop More

by Beckerfamily1105 Verified Customer Verified Customer

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Terrible experience. I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car tha I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car that is totally unusable. The Santa Fe Sport is awful. I bought it with about 30,000 miles and certified thinking that it would be a good car and I have had nothing but problems and no one ever helped me with anything as far as issues with the car. The catalytic converter and muffler blew up on the car twice, very scary with my nephew in a car seat over where it blew up. I had to replace that twice. The air conditioning went out twice, and I've been without air for a year because I can't afford that and a payment. The paint is falling off the car, it's never been in an accident. The electric seats work when they want to. I am 5'3" my husband is 6'1", not helpful. I've been wanting to get rid of the car since about a year after I bought it. Certified Preowned means nothing to them, they say that nothing is covered by the warranty ever, they want to charge you hundreds of dollars to just look at it. Now to top it all off, the car started sputtering on the highway and the engine light came on and the engine has no power, so I went to Tuffy, and they said that the car is in really bad shape. The oil exploded all over the engine, the spark plugs, coils, pistons, they told me to take it to the dealer because there is a recall on some engine parts. When I called them, they said that there is no recall for what they would attribute to that problem, they told me to call Hyundai Corporate which in turn blamed the dealer. Shocking. All of you are scandalous and I will never being doing business with either of you ever again. I'm sorry that you think this is worth your reputation. My review is less than one star. You also have people saying they are management and aren't. I put a one for all the Management department because obviously they have no idea what's going on in their own company. More

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Was pretty well. I felt very comfortable. Staff was polite. Happy, good courtesy and they explained to me the process very well. I felt very comfortable. Staff was polite. Happy, good courtesy and they explained to me the process very well. More

by irivera52@msn.com Verified Customer Verified Customer

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