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Shannon Eiler
Shannon Eiler at Beck & Masten Buick GMC South
Refer Me

Shannon Eiler

Coporate Finance Director

Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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4.4
67 Reviews
4.4

67 Reviews

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67 Reviews of Shannon Eiler

July 12, 2023

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Employee Rating

Never received any callbacks never received any information. Call multiple times spoke with Shannon who's currently the sales manager and spoke with two other sales individuals never once did I get More

by jimncrs1
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Recommend Dealer
No

Other Employees Tagged: Jorge Gomez

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March 31, 2023

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Employee Rating

Great service great price , friendly people . Sales , service, parts FI used cars new cars are all awesome!! More

by SEILER4219
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toby Ohnesorge, Anthony Morelli

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Apr 03, 2023

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 18, 2023

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Employee Rating

Excellent service Luis Morales was really helpful, he should really be considered a finance position. More

by MORALESLUIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Victoria Gilliland, Gaby Cano, Hannah Wilson, Frany Zepeda, Deanna Andrews, Arturo Gonzalez , Reputation .com, Luis Morales

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Mar 21, 2023

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 07, 2023

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Very good and attentive helpful in all ways would use them again ask for irma More

by caldwell-steve
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Nolden

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Mar 09, 2023

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 27, 2023

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Employee Rating

Nice salesperson and service advisor. Explained the service that they would do to my truck. 100%recommend to my family and friends More

by MELISSAMTZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Victoria Gilliland, Gaby Cano, Hannah Wilson, Frany Zepeda , Reputation .com

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Mar 01, 2023

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 26, 2023

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Employee Rating

Frany in service was very nice and explained what they where fixing and how long it would take. Excellent service More

by MELISSAMTZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Victoria Gilliland, Gaby Cano, Hannah Wilson, Frany Zepeda

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Feb 28, 2023

Beck & Masten Buick GMC South responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Beck & Masten Buick GMC South special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 07, 2023

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Employee Rating

Good service, slow on delivery, finance department slow turn around, car clean and full of gas More

by jmjenkins68
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Feb 09, 2023

Beck & Masten Buick GMC South responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 17, 2023

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I’ve bought in the past and as always everyone was friendly and totally professional! Thanks for your Time ! I’ll be back for sure … More

by lovecountry55
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Beck

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Jan 19, 2023

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 13, 2023

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He provided me great customer service I felt like I was at home with family More

by SUYAVELASQUEZ19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toby Ohnesorge, Mohammed Qureshi

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Jan 17, 2023

Beck & Masten Buick GMC South responded

I am so happy to hear it! Anyone who comes into Beck & Masten Buick GMC South is an extension of our family. If there’s anything else I can help you with, please let me know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 08, 2023

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Employee Rating

Great attendant and perfect job. Just need to keep to agreed time. Appreciate you guys. More

by Adetunji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Victoria Gilliland, Gaby Cano, Hannah Wilson, Frany Zepeda, Deanna Andrews, Arturo Gonzalez , Reputation .com

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Jan 10, 2023

Beck & Masten Buick GMC South responded

Adetunji, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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