Shannon Eiler
Shannon Eiler at Beck & Masten Buick GMC South
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Shannon Eiler | Page 7

Coporate Finance Director

Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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4.4
67 Reviews
4.4

67 Reviews

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67 Reviews of Shannon Eiler

January 09, 2021

Dealership Rating
Employee Rating

I have been doing business with Beck and Masten for years and every day they get better and better. Their service department is outstanding. Manny and his crew go above and beyond with their service. Rest In More

by PJRS4683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Victoria Gilliland , Reputation .com, Manny Escalon, Jamie Ward

Jan 12, 2021

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 30, 2020

Dealership Rating
Employee Rating

Oil change and tire rotation and was there for 3.5 hours. I was even there 30 minutes early and had an appointment. Will not return for wear and tear services. More

by JOSE66REYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Rafael Benavides, Victoria Gilliland , Reputation .com, Jason Beck, Manny Escalon, Chad Garland, Jamie Ward

Dec 31, 2020

Beck & Masten Buick GMC South responded

Thanks for your great review, Jose. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 18, 2020

Dealership Rating
Employee Rating

The best dealership in Texas from ENA Passain to Frank I love the relationship that I have with Beck and Masten I have sent several people to buy vehicles there More

by B.CARPANTER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ENA Passin

Dec 21, 2020

Beck & Masten Buick GMC South responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 30, 2020

Dealership Rating
Employee Rating

If you are looking for a new GMC, LOOK NO FURTHER! From the time I parked my car an got out, Michelle G was patiently waiting! Michelle was professional and knowledgeable about the GMC Sierra that we we More

by MIZZROBINSON2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Guerrero

Dec 03, 2020

Beck & Masten Buick GMC South responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 20, 2020

Dealership Rating
Employee Rating

The entire process went well. Sales and finance were professional, thoughtful and swift. I would recommend this dealership to anyone for a new or used purchase. More

by Gcbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin

Nov 23, 2020

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 06, 2020

Dealership Rating
Employee Rating

I had 2 salesmen. I had 4 different finance guys. While signing the papers I noticed $4k they added. I asked about it. It was for the extended warranty. They never asked me if I wanted it, just added it More

by ANGELABARTON1015
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Morelli , Joey

Dec 31, 2020

Beck & Masten Buick GMC South responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 20, 2014

Dealership Rating

Bad Truck....GREAT Service!!!! The team at Beck n Masten South is AH-Mazing!!!!! I got ahold of a bad truck (mechanically), they worked night and day to put me into another truck a More

by samicrowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Abbondola, Manny Escalon, Chad Garland, Ada Pasasin

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