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Victoria Gilliland
Victoria Gilliland at Beck & Masten Buick GMC South
Refer Me

Victoria Gilliland

Marketing Director

Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Victoria Gilliland

March 18, 2023

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Employee Rating

Excellent service Luis Morales was really helpful, he should really be considered a finance position. More

by MORALESLUIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Shannon Eiler, Gaby Cano, Hannah Wilson, Frany Zepeda, Deanna Andrews, Arturo Gonzalez , Reputation .com, Luis Morales

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Mar 21, 2023

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 12, 2023

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Excellent great workers that attended me and I’m glad me and the sales man came to an agreement at the end of the day More

by FRANCISCAGARCIA.0215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Ada Pasasin, Gaby Cano, Hannah Wilson, Frany Zepeda

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Mar 15, 2023

Beck & Masten Buick GMC South responded

Thank you for sharing your experience with us, Francisca! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 27, 2023

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Employee Rating

Nice salesperson and service advisor. Explained the service that they would do to my truck. 100%recommend to my family and friends More

by MELISSAMTZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Shannon Eiler, Gaby Cano, Hannah Wilson, Frany Zepeda , Reputation .com

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Mar 01, 2023

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 26, 2023

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Employee Rating

Frany in service was very nice and explained what they where fixing and how long it would take. Excellent service More

by MELISSAMTZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Shannon Eiler, Gaby Cano, Hannah Wilson, Frany Zepeda

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Feb 28, 2023

Beck & Masten Buick GMC South responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Beck & Masten Buick GMC South special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 26, 2023

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Great dealership. Richard was awesome to work With…he really met my needs as a buyer. He was my eyes and ears on the ground as i’m in Los Angeles. Their finance depar More

by jhiginbotham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Wilson , Richard in sales and Sean in finances. FIVE STARS

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Jan 27, 2023

Beck & Masten Buick GMC South responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 25, 2023

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Service adviser was very helpful and knowledgeable of our car problem. Very happy experience and will recommend him to others for their device needs. More

by GLENN COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Hannah Wilson

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Jan 27, 2023

Beck & Masten Buick GMC South responded

Glenn, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything our service team does for Beck & Masten Buick GMC South and our customers. Hope to see you again soon! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 08, 2023

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Great attendant and perfect job. Just need to keep to agreed time. Appreciate you guys. More

by Adetunji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Shannon Eiler, Gaby Cano, Hannah Wilson, Frany Zepeda, Deanna Andrews, Arturo Gonzalez , Reputation .com

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Jan 10, 2023

Beck & Masten Buick GMC South responded

Adetunji, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 08, 2023

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Everyone at this dealership was amazing. Ms. Sharlene was very professional and answered all our questions. She and Manager Frank were ready to work up a deal in getting us into a 2023 Bui More

by alicia-551
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Eiler , Frank Nolden, Sharlene Ricketts

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Jan 10, 2023

Beck & Masten Buick GMC South responded

Alicia, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 06, 2023

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It was the best car buying experience that I’ve ever had,I appreciate you guys for making my experience a great one thanks I be back in the future… More

by JKWILSON1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Shannon Eiler, Gaby Cano, Frany Zepeda, Deanna Andrews, Arturo Gonzalez , Reputation .com, J. P the car salesman

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Jan 09, 2023

Beck & Masten Buick GMC South responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 09, 2022

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Employee Rating

Best dealership in the city , everybody is professional and friendly , I strongly recommend this place More

by ORLANDOPASASIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Shannon Eiler, Gaby Cano, Hannah Wilson, Frany Zepeda

Helpful
Report | Print
Dec 12, 2022

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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