Shannon Eiler
Shannon Eiler at Beck & Masten Buick GMC South
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Shannon Eiler | Page 2

Coporate Finance Director

Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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4.4
67 Reviews
4.4

67 Reviews

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67 Reviews of Shannon Eiler

January 08, 2023

Dealership Rating
Employee Rating

Everyone at this dealership was amazing. Ms. Sharlene was very professional and answered all our questions. She and Manager Frank were ready to work up a deal in getting us into a 2023 Bui More

by alicia-551
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Gilliland , Frank Nolden, Sharlene Ricketts

Jan 10, 2023

Beck & Masten Buick GMC South responded

Alicia, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 06, 2023

Dealership Rating
Employee Rating

It was the best car buying experience that I’ve ever had,I appreciate you guys for making my experience a great one thanks I be back in the future… More

by JKWILSON1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Beck & Masten Buick GMC South responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 04, 2023

Dealership Rating
Employee Rating

Would like to personally thank Ena for her help on getting me my new truck an all the staff very helpful an good vibes would high recommend them for any help on your next ride More

by DEEJAYTRAVIESO89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin

Jan 06, 2023

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 09, 2022

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Best dealership in the city , everybody is professional and friendly , I strongly recommend this place More

by ORLANDOPASASIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 29, 2022

Dealership Rating
Employee Rating

Always the best customer service! Would highly recommend to anyone looking for a new vehicle! More

by bjluikens1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Morelli

Dec 01, 2022

Beck & Masten Buick GMC South responded

I am extremely grateful to receive such an outstanding review! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 28, 2022

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Employee Rating

This is the best dealership in the city to buy a vehicle from , great place !! More

by ORLANDOPASASIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Ada Pasasin, Anthony Morelli, Orlando Pasasin , Frank Nolden, Ena Pasasin

Nov 30, 2022

Beck & Masten Buick GMC South responded

Thank you for writing about your visit with us! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 24, 2022

Dealership Rating
Employee Rating

Frany was the best with my quick quote and getting things for my sons truck ready. He was in a hurry living an hour away and getting to work.thank u Frany More

by PPREMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2022

Beck & Masten Buick GMC South responded

Thanks for your perfect review! We strive to provide excellent service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 18, 2022

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Employee Rating

So far appears to be very straightforward people. In the near future we'll see how things go. Was a bit disappointed that they did not have the correct emblems for the vehicle. They did promise to ge More

by DRP1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Nolden, Monty

Sep 20, 2022

Beck & Masten Buick GMC South responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 04, 2022

Dealership Rating
Employee Rating

Good service I have 2013 GMC and since them I been changing oil and doing checks up and always they receive me with open arms. More

by Hector Zurita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 28, 2022

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Employee Rating

Super professional and always willing to go the extra mile. Customer satisfaction is priority cause it shows. More

by kingdomaudio713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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