Sean Thomas | Page 37
Service Advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
386 Reviews
Write a Review386 Reviews of Sean Thomas
March 02, 2022
The service was good the weather is nice Uber Lyft service is good so overall people are good service is good so overall people are good More
Other Employees Tagged: Kevin Hubert , Marina Felix , Tim Luong
March 01, 2022
Always a positive experience at Dirito Brothers Walnut Creek. My car had some issues and Ron Simi and Sean Thomas got the car in right away, gave me a loaner car and fixed the problem fast. Five Stars! Creek. My car had some issues and Ron Simi and Sean Thomas got the car in right away, gave me a loaner car and fixed the problem fast. Five Stars! More
Other Employees Tagged: Ron Simi
February 22, 2022
Been buying cars and having them serviced at Dirito Brothers for years now. Dealing with them is always easy and straightforward. One reason I keep going back is because the service is excellent. Th Brothers for years now. Dealing with them is always easy and straightforward. One reason I keep going back is because the service is excellent. They understand what it takes to have a repeat customer. More
February 10, 2022
I really appreciate the Dirito Brothers dealership’s fast, friendly and professional service to me and my vehicle. fast, friendly and professional service to me and my vehicle. More
Other Employees Tagged: Kevin Hubert , Marina Felix , Tim Luong
February 08, 2022
Excellent service from start to finish. They provide a ride home and pick you up after your car is finished. Good communication from start to finish. Excellent ride home and pick you up after your car is finished. Good communication from start to finish. Excellent More
Other Employees Tagged: Kevin Hubert , Marina Felix , Tim Luong
February 04, 2022
Had an appointment for a couple recall items and leaking coolant diagnosis. Took 20 days before I got my car back. From what I can tell they didn’t schedule anyone to work on my car and it was just sitting coolant diagnosis. Took 20 days before I got my car back. From what I can tell they didn’t schedule anyone to work on my car and it was just sitting there, so no point in making an appointment. No communication from the service department, I had to call them twice a week for updates when they passed the estimates for my car to be done with no word from them. While my car was there it was driven over 150 miles which seems like a lot for the “overnight test drive” at the end I was told about. And they didn’t bother to wash it so I got it back filthy from sitting outside. Overall, I will try to go anywhere else next time I need work on my car despite the fact this is the most convenient location for me. More
February 01, 2022
I love the service I get from Dirito Bros. The engine splash shield started falling off of my car and was dragging on the ground. I called (didn't have to id myself, they looked me/my car up by my phone splash shield started falling off of my car and was dragging on the ground. I called (didn't have to id myself, they looked me/my car up by my phone #) and got an appointment the next morning and was in and out in less than 2 hours with factory parts and service. It didn't break the bank, either. The excellent value and the stellar, friendly service are why I'll keep coming back to Dirito Bros Walnut Creek Volkswagen. More