Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen
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Sean Thomas | Page 37

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
386 Reviews
4.9

386 Reviews

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386 Reviews of Sean Thomas

March 08, 2022

Dealership Rating
Employee Rating

Good service. Potential 2 1/2 hour turn around was tough on my schedule. Other than that good. More

by kellydetorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your business and thank you for your feedback. We appreciate both.

March 02, 2022

Dealership Rating
Employee Rating

The service was good the weather is nice Uber Lyft service is good so overall people are good More

by otu_eke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix , Tim Luong

Mar 04, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Glad everything went well. Thanks for choosing Dirito Brothers!

March 01, 2022

Dealership Rating
Employee Rating

Always a positive experience at Dirito Brothers Walnut Creek. My car had some issues and Ron Simi and Sean Thomas got the car in right away, gave me a loaner car and fixed the problem fast. Five Stars! More

by richardkjenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Simi

Mar 04, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear that Ron and Sean could help. We appreciate the positive feedback.

February 22, 2022

Dealership Rating
Employee Rating

Been buying cars and having them serviced at Dirito Brothers for years now. Dealing with them is always easy and straightforward. One reason I keep going back is because the service is excellent. Th More

by JA925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2022

Dirito Brothers Walnut Creek Volkswagen responded

We truly appreciate hearing from our repeat customers. We try hard to keep people satisfied and it's nice to hear that we've been consistent in that regard for you. Looking forward to seeing you again!

February 15, 2022

Dealership Rating
Employee Rating

Clean. Pleasant atmosphere. Well lit. Professional staff. Clean bathroom. Great waiting area. Courteous service staff. More

by RTRINI8087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're always happy to hear good things from our customers.

February 10, 2022

Dealership Rating
Employee Rating

I really appreciate the Dirito Brothers dealership’s fast, friendly and professional service to me and my vehicle. More

by jlhawkins87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix , Tim Luong

Feb 11, 2022

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We appreciate you taking the time to leave such nice feedback. Thank you!

February 09, 2022

Dealership Rating
Employee Rating

Fats, reliable service with great communication from start to finish. Would highly recommend to anyone for their motoring needs. More

by RAY25HEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2022

Dirito Brothers Walnut Creek Volkswagen responded

We couldn't ask for a better review! We are glad to know your experience was such a positive one. Thank you!

February 08, 2022

Dealership Rating
Employee Rating

Excellent service from start to finish. They provide a ride home and pick you up after your car is finished. Good communication from start to finish. Excellent More

by CHANTELDMX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix , Tim Luong

Feb 09, 2022

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience. Thank you!

February 04, 2022

Dealership Rating
Employee Rating

Had an appointment for a couple recall items and leaking coolant diagnosis. Took 20 days before I got my car back. From what I can tell they didn’t schedule anyone to work on my car and it was just sitting More

by beckyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

February 01, 2022

Dealership Rating
Employee Rating

I love the service I get from Dirito Bros. The engine splash shield started falling off of my car and was dragging on the ground. I called (didn't have to id myself, they looked me/my car up by my phone More

by MikeH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Dirito Brothers Walnut Creek Volkswagen responded

We were happy to be of service and glad we could take care of it so quickly. It is great to hear Sean and the team made everything smooth and as easy as possible. We appreciate you taking the time to leave such positive feedback. Thank you!

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