Roger Russell | Page 2
Service Advisor
Honda of Cleveland
2701 South Lee Highway
Cleveland , TN 37311
From Cumberland Gap, TN have lived in Cleveland since June 2007. Love the outdoors, hunting and fishing and spending time with my family. I enjoy helping people and seeing their smiles on a job well done.
Read moreDealership Experience
11 yrs, 10 mos
Industry Experience
28 yrs, 1 mo
Languages Spoken
English
180 Reviews
Write a Review180 Reviews of Roger Russell
February 02, 2019
Great deals We got a new 2018 CRV in September love it! Good service and sales person was wonderful! Would buy from dealership again! We drove 30 miles from our h We got a new 2018 CRV in September love it! Good service and sales person was wonderful! Would buy from dealership again! We drove 30 miles from our home to buy at Honda of Cleveland! More
Other Employees Tagged: Brandon Brookshire , Faith Brookshire, Corey Choate, Julia Trese
February 02, 2019
Friendly service Friendly,quick service. I live at least 45 minutes away but willing to drive that far for friendly, trouble free, quick service. Everyone goes out o Friendly,quick service. I live at least 45 minutes away but willing to drive that far for friendly, trouble free, quick service. Everyone goes out of their way to be helpful. More
Other Employees Tagged: Jerry Anderson
February 01, 2019
Service Always have great customer service at Cleveland Honda. Have used their service since 2011 for our Honda Pilot. They have delivered my car back to me Always have great customer service at Cleveland Honda. Have used their service since 2011 for our Honda Pilot. They have delivered my car back to me on 2 occasions which is very helpful. Thanks! More
Other Employees Tagged: Mark Duncan, William Oltz
January 29, 2019
David's Third Honda Ridgeline Overall EXCELLENT purchase experience!!! Fred Stewart showed me all the models of 2019 Ridgeline pickups and explained the special features of each tr Overall EXCELLENT purchase experience!!! Fred Stewart showed me all the models of 2019 Ridgeline pickups and explained the special features of each truck. Fred was patient, thorough, knowledgeable, professional, and kind over several days I shopped for my "perfect" truck. He answered all my questions. Fred ordered my 2019 Ridgeline RTL-E from another dealership to get exactly what I wanted. The purchase process was efficient and easy. Fred explained how to use all the technical features of my truck and insured everything was perfect before I proudly drove my beautiful new Ridgeline home. Since my purchase, Fred has contacted me personally by phone and text to make sure I was happy with my truck and his service. I have purchased around 25 vehicles from Honda of Cleveland since 1996, and highly recommend this dealership for their excellent service, professionalism, and customer friendly attitude. When I purchase another Honda in the future, I will definitely choose Fred Stewart as my sales representative !! More
Other Employees Tagged: Fred Stewart, Mike Hamby , Robert Graham
January 14, 2019
I love my new Honda Civic I had a great experience with Honda of Cleveland. Compared to another Honda dealer that I have dealt with in the past, they exceed by far. I wanted a I had a great experience with Honda of Cleveland. Compared to another Honda dealer that I have dealt with in the past, they exceed by far. I wanted a certain color and certain features on my car and they searched until they found me my perfect car! Michael Ray was such a pleasure to work with. Professional, knowledgeable and friendly. I have already recommended him to friends. I had my first service this past weekend. I worked with Roger Russell. He was great to deal with. I didn't have much of a wait but there waiting areas are clean and comfortable. They have coffee, water and soft drinks available. Free WiFi also makes the waiting go by very quickly. Honda of Cleveland is a great car dealership and I am glad I choose them to work with when buying my new car! More
Other Employees Tagged: James Matthews , Kendric Finch, Michael Ray
January 05, 2019
Patient, knowledgeable, wants to please the customer, Our salesman was not at all pushy. Wanted us to be happy and get what we wanted. Follow up with us was professional and friendly. Our salesman was not at all pushy. Wanted us to be happy and get what we wanted. Follow up with us was professional and friendly. More
Other Employees Tagged: Fred Stewart, Mike Hamby
January 05, 2019
Great dealership Great staff They get me in and out with in an hour for service and always has free drinks and snacks. A nice clean place! Great staff They get me in and out with in an hour for service and always has free drinks and snacks. A nice clean place! More
Other Employees Tagged: Mark Duncan, William Oltz, James Matthews, Waymond Thompson , Shain Hamby, Greg Lee
January 04, 2019
HRV2019 These folks are the tops, accomodating, courteous, helpful, our 5th Honda from them in the past 12 years. Would not go anywhere else. Always, always These folks are the tops, accomodating, courteous, helpful, our 5th Honda from them in the past 12 years. Would not go anywhere else. Always, always, customer service is first in their mission. More
Other Employees Tagged: Mike Hamby, Rodney Bethune , Stephen Hailey, Blake Mantooth, Robert Lawson
May 15, 2018
Great place treat you like family Honda is a little pricey. But if you are saved and do you leg work they will price match services. And they are so friendly. Honda is a little pricey. But if you are saved and do you leg work they will price match services. And they are so friendly. More
May 13, 2018
Great Service These guys really cared about what they do. They were very friendly and provided great service. I would recommend this location to anyone looking to These guys really cared about what they do. They were very friendly and provided great service. I would recommend this location to anyone looking to buy a new car. More
Other Employees Tagged: Mark Duncan, William Oltz , Travis Clouchete, Shain Hamby, Bill Joslin, Greg Lee, Brandon Perry