Mike Hamby

Our initial lease experience was pretty good - great salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Spo salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Sport developed a steering issue that is, at best, a huge annoyance and at worst, a danger if you are navigating heavy traffic. We are being told that a replacement part is not available until September (over 1 year after the problem started) and the dealership nor American Honda Motors are willing to offer any other solution. In fact, unless I contact them, we don't even get updates. The problem continues to worsen and yet we have no other option but to continue driving the vehicle, even as it poses a safety risk. More

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Everyone was very friendly and professional. We were treated very respectful with smiles on their faces We were treated very respectful with smiles on their faces More

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Our salesman “James Matthews” was great through the whole process. Our daughter was buying a new car and he was very patient with us, explained the vehicle’s completely, answered all of our many questions, process. Our daughter was buying a new car and he was very patient with us, explained the vehicle’s completely, answered all of our many questions, and was a pleasure to work with. The manager and finance guy was also great to work with, just good people. More

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Easiest car buying experience we've ever had! Harold, Lindsey, and Mike were all so accommodating. Buying a car is a daunting experience. It means so much when those involved respect your time. I Harold, Lindsey, and Mike were all so accommodating. Buying a car is a daunting experience. It means so much when those involved respect your time. I would buy my next 10 cars from Honda of Cleveland! More

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The best Service and Sales department I have worked with. This is our 2nd car with them. We have had different salesmaen, different service reps and financial people and everyone was wonderful to work with. This is our 2nd car with them. We have had different salesmaen, different service reps and financial people and everyone was wonderful to work with. More

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Very nine very honest threat salesman would recommend to an one looking to buy a car an one looking to buy a car More

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This is my family’s 3rd purchase here. My mom and I love it! Harold Blackstock is very conscientious and super easy to work with. We highly recommend! The dealership has a great atmosphere My mom and I love it! Harold Blackstock is very conscientious and super easy to work with. We highly recommend! The dealership has a great atmosphere - comfortable waiting areas, items such as water and snacks are freely offered. Everyone is so friendly and smiling. More

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Honda of Cleveland took care of my wife and I the moment we walked in the door. It was a clean and well kept dealership with friendly staff! All around a great experience but really wanted to call out our s we walked in the door. It was a clean and well kept dealership with friendly staff! All around a great experience but really wanted to call out our salesman James for making sure our needs were met and coming in at our price point that we told him up front about. Thank you Honda of Cleveland and James! More

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Excellent service nicest people to work with wouldn’t change anything had to wait for it and changed colors but the experience was great change anything had to wait for it and changed colors but the experience was great More

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Purchased 2023 Honda Odyssey, and could not have been more pleased with the service and sales process. Highly recommend this dealership! more pleased with the service and sales process. Highly recommend this dealership! More

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