Brandon Brookshire

Our initial lease experience was pretty good - great salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Spo salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Sport developed a steering issue that is, at best, a huge annoyance and at worst, a danger if you are navigating heavy traffic. We are being told that a replacement part is not available until September (over 1 year after the problem started) and the dealership nor American Honda Motors are willing to offer any other solution. In fact, unless I contact them, we don't even get updates. The problem continues to worsen and yet we have no other option but to continue driving the vehicle, even as it poses a safety risk. More

Helpful 0

Report | Print

The BEST experience I have ever had at a dealership. Lamar was committed to getting me the CRV I wanted with all the features I desired. Lamar was committed to getting me the CRV I wanted with all the features I desired. More

Helpful 0

Report | Print

James was awesome! Such a great salesman! Definitely would recommend and will definitely be back! Very painless experience and great experience! Such a great salesman! Definitely would recommend and will definitely be back! Very painless experience and great experience! More

Helpful 0

Report | Print

From start to finish we had nothing but friendly, helpful, professionalism from Honda of Cleveland. helpful, professionalism from Honda of Cleveland. More

Helpful 0

Report | Print

What an enjoyable buying experience! We just loved Dakota, he was very knowledgeable but not too pushy. He did a fantastic job and we couldn't be happier with our new car. I would buy We just loved Dakota, he was very knowledgeable but not too pushy. He did a fantastic job and we couldn't be happier with our new car. I would buy from here and him again! More

Helpful 0

Report | Print

The staff was very accommodating. They went above and beyond to make sure I was satisfied. I love my 2023 CRV! John Wheeler was my Salesman. He was a very nice guy! Rodney Bethune an They went above and beyond to make sure I was satisfied. I love my 2023 CRV! John Wheeler was my Salesman. He was a very nice guy! Rodney Bethune and Heath Sane were also involved in making sure that I had a very satisfying experience.They went above and beyond. I highly recommend Honda of Cleveland! More

Helpful 0

Report | Print

Very satisfied! Traded in my 2007 Lincoln for 2011 Fusion! Great deal! Thanks Honda of Cleveland! Traded in my 2007 Lincoln for 2011 Fusion! Great deal! Thanks Honda of Cleveland! More

Helpful 0

Report | Print

James and Brandon were so helpful in finding a car for me and my husband while in a pinch! My car was stolen out of my driveway in New Orleans right before Thanksgiving. While in Tennessee visiting family fo and my husband while in a pinch! My car was stolen out of my driveway in New Orleans right before Thanksgiving. While in Tennessee visiting family for Thanksgiving, James and Brandon really made buying a new car work for us in our situation. Patience and compassion is something that both of these salesmen showed me and my husband during a really tough time, and we are both so great full for them. Keep rocking guys! More

Helpful 0

Report | Print

James Matthews was an exceptional sales person. He was on top on my needs and spent as much time as I needed for him to explain all the features on the new vehicle. He made the buying process as pl He was on top on my needs and spent as much time as I needed for him to explain all the features on the new vehicle. He made the buying process as pleasant and easy as possible. Thank you James and Honda of Cleveland More

Helpful 0

Report | Print

Michael made purchasing my car a breeze. If you’re looking for a hassle free salesman this is your guy! He’s fantastic to work with. If you’re looking for a hassle free salesman this is your guy! He’s fantastic to work with. More

Helpful 0

Report | Print