Mark Duncan
Mark Duncan at Honda of Cleveland
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Mark Duncan

Service Advisor

Honda of Cleveland

2701 South Lee Highway
Cleveland , TN 37311

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381 Reviews

FAMILY MAN, WITH 4 CHILDREN AND GREAT WIFE, LOVE TO FISH AND HUNT AND TO BE IN THE OUTDOORS. LOVE TO WORK WITH GREAT PEOPLE!

Dealership Experience

10 yrs, 6 mos

Industry Experience

21 yrs, 4 mos

Specialties & Trainings

service

not yet
rated

381 Reviews

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381 Reviews of Mark Duncan

November 28, 2022

Dealership Rating
Employee Rating

The best customer service ever! to have your car serviced at. My new home! They made me feel like family and welcome More

by teresasmith7759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2022

Dealership Rating
Employee Rating

If you want a trust worthy mechanic then you want to bring your car to Honda of Cleveland and see Mark. I don’t trust anyone else with my car, because my family being safe is more important than anythi More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 07, 2022

Dealership Rating
Employee Rating

Mark is great! I can call anytime and know that I can depend on him to take care of my car needs. I always recommend Mark to anyone in need of service for their car More

by Barbarardover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 13, 2022

Dealership Rating
Employee Rating

We had a very pleasant experience when purchasing our new Honda Pilot. Michael Ray was very helpful and patient and answered all our questions and helped us find the car best suited for us. Everyone at Honda More

by Joyce69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brookshire , Michael Ray

August 05, 2021

Dealership Rating
Employee Rating

Friendly with impeccable service. Family vehicle needed service to safely continue long journey back home with wife and kids. Walked in without an appointment on a busy day and Mark Duncan was able to have More

by Jonathan
Recommend Dealer
Yes

October 13, 2020

Dealership Rating
Employee Rating

I have been thrilled with the service department!!Matt, Service Manager, has gone out of his way to offer top notch assistance & answer any questions! More

by Wcanida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: William Oltz, Waymond Thompson

July 17, 2020

Dealership Rating
Employee Rating

Another great experience in buying a car. Liked my CRV but I love the Passport more. Will recommend to all my friends and family. Thank you! More

by Hchristison
Recommend Dealer
Yes

Other Employees Tagged: Mike Hamby , Michael Ray

June 23, 2020

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Employee Rating

courteous service All employees greeted us as we arrived and said goodbye when we left. My service advisor was Mark Duncan. I can always rely on him for good recommenda More

by Elizabeth Elkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 13, 2020

Dealership Rating
Employee Rating

Friendly people with no hidden agendas. I got to meet people in the various departments with whom I will be dealing. Great dealership and people More

by Nana
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brookshire, Rodney Bethune , Stephen Hailey, Michael Ray

July 19, 2019

Dealership Rating
Employee Rating

courteous service I bought my Accord in 2013 and have had it serviced time each time by this dealership. Each time Mark Duncan and his coworkers have given exceptional More

by Elizabeth Elkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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