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Ramces Rivera
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Ramces Rivera | Page 2
Sales Manager
Universal Hyundai
12801 South Orange Blossom Trail,
Orlando, FL 32837
184 Reviews
184 Reviews
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184 Reviews of Ramces Rivera
October 07, 2023
Everyone I interact with when going to get my new car was super helpful and made this whole process better. super helpful and made this whole process better. More
by GABRIELAROSARIO4
Verified CustomerOther Employees Tagged: Raul Martinez
Helpful 
October 04, 2023
Excelente equipo de trabajo estoy muy agradecida con toda la ayuda que me brindaron. Recomendado 100% la ayuda que me brindaron. Recomendado 100% More
by Ileana
Other Employees Tagged: Alexis Ramos , Carlos Morales
October 04, 2023
We noticed a small hairline crack on the dashboard facia a few weeks after delivery. Nearly 4 months later, the dealer will still not resolve. It’s a known issue with the model and they are not willing to a few weeks after delivery. Nearly 4 months later, the dealer will still not resolve. It’s a known issue with the model and they are not willing to take responsibility. I have to continue to chase them for updates and wait days for a response if any. Totally unprofessional. More
by BEN-BREWSTER
Other Employees Tagged: Jacob McNeely, Johnathan Weidner, Jason Sanchez , Greg in service department
October 02, 2023
David is amazing, my daughter bought a car from David 5 years ago and when I needed to buy a car I searched the website and found that David still works at the dealership and I knew I wanted to work with D years ago and when I needed to buy a car I searched the website and found that David still works at the dealership and I knew I wanted to work with David. He made the process smooth and great. Ramses in finance also amazing. I will definitely recommend both of them to anyone who is in need of a car More
by IRIS.PARDO
Other Employees Tagged: David Monsalve
October 02, 2023
It is my third car purchased from the Universal Hyundai dealer, the service is excellent. I have recommended it to everyone I know! dealer, the service is excellent. I have recommended it to everyone I know! More
by Christian Torres
Other Employees Tagged: Jacob McNeely, Carlos Roman
October 01, 2023
Both salesman were very helpful and attentive during my whole car purchasing process. They made sure I understood everything I was getting into and giving me the best price possible. whole car purchasing process. They made sure I understood everything I was getting into and giving me the best price possible. More
by Nautica H.
Other Employees Tagged: Carlos DeJesus, Mustapha Bernannou, Simo Bassi
September 30, 2023
The people's working in this dealer, are very friendly,and courteous,and they help solve any problems you have . friendly,and courteous,and they help solve any problems you have . More
by ARAMOS19OCT4875
Other Employees Tagged: Carlos Mejia
September 20, 2023
We went to Universal as they were the local Costco auto program partner. The process while long was overall good. We didn’t find what we wanted on the lot so the sales person took us on the back lot to fin program partner. The process while long was overall good. We didn’t find what we wanted on the lot so the sales person took us on the back lot to find us something we ended up purchasing. I will say that sales and finance don’t have great communication so have and keep your ducks in a row as it relates to discounts and incentives. Also, to their credit, when there was an issue that came up, they General Manager made it right. More
by JVenning
Other Employees Tagged: Eric Matos, Johnathan Weidner, Jason Sanchez
September 02, 2023
I purchased a 2020 Hyundai Electra and the car speaker from the stereo does not work and the horn. They sold me expensive car insurance only to find out my car had an anti-theft recall. I called the man a from the stereo does not work and the horn. They sold me expensive car insurance only to find out my car had an anti-theft recall. I called the man and the dealership. I brought the car on Saturday, September 2 at 9 a.m. only to get a call from the manager at 2 p.m. to tell me that nothing was done. They never gave me a spare key either. I was going to purchase another car for my son now I'm looking elsewhere bad service More
by JANRIVERA2606
September 02, 2023
Service was great. Dealer was very helpful and polite. Everyone was very helpful. Thank you Dealer was very helpful and polite. Everyone was very helpful. Thank you More
by Isabellamberty
Other Employees Tagged: Ericmelec Rivera, Simo Bassi, Michael Hernandez
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