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Ericmelec Rivera
Ericmelec Rivera at Universal Hyundai
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Ericmelec Rivera

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Ericmelec Rivera

November 22, 2023

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Employee Rating

I just purchased a Hyundai Santa Cruz from Universal Hyundai. Eric Ravira was the salesman. He is great to work with! I recommend him and this dealership as they are very professional! More

by geoff engerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

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Nov 22, 2023

Universal Hyundai responded

Thanks, Geoff, for sharing about your experience with Eric here at Universal Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2023

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Employee Rating

I have had 3 Hyundai's with you, that is indicative of your superior sales and service outstanding qualities. More

by NELEH216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Jose Cepeda, Cesar Alegre, Mustapha Bernannou, John Booth , Luis Arevalo

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Nov 05, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2023

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The team was wonderful and really helped me with my crazy demands as to what I could afford! More

by Sam
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Recommend Dealer
Yes
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Oct 25, 2023

Universal Hyundai responded

Sam, Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that Eric and our team was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2023

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You identified my need and I am looking for the best options. Transparent negotiation.Thanks More

by CLAUDIALIDIAREYES
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Ramces Rivera , Edgard Morales, Alfonso in Service

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Oct 08, 2023

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Claudia, and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 01, 2023

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Excellent service, Eric is very professional and gentle. Very happy !! I will recommend him for future clients. More

by CARLOSEVALLECILLO
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez

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Oct 01, 2023

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Carlos, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 02, 2023

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Service was great. Dealer was very helpful and polite. Everyone was very helpful. Thank you More

by Isabellamberty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Simo Bassi, Michael Hernandez

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Sep 03, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 01, 2023

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They are very efficient and responsible. I feel very happy for having bought my car here. More

by Holyda Vivas
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Purchase Time
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Recommend Dealer
Yes
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Sep 03, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 20, 2023

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I have dealt with several Hyundai dealerships in Florida and Universal Hyundai is by far the best! They are the most professional and fair dealership I have ever dealt with. Eric and the universal Hyundai s More

by kimdavis1014
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez

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Aug 21, 2023

Universal Hyundai responded

It's great to hear that you had such a positive experience, Kim. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 13, 2023

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No problem with the car buying but when i bought a cpo vehicle i expect and was promised two keys. The sales guy told me that he has to get it from the factory, it will take a week, nd he will ship it to More

by Sai apata
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jul 17, 2023

Universal Hyundai responded

Thank you, Sai, for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gina Nava Reputation Manager gnava1@universalhyundai.com

June 18, 2023

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They had good inventory. Eric provided excellent customer service. It was a pleasure to deal with Robert in finance. Unlike other dealerships, we seem to not have to spend th More

by RKAYHILL21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Simo Bassi

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Jun 18, 2023

Universal Hyundai responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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