Nikolas Rair

Kristen Barret was great! The whole process went pretty smooth. Got the car I wanted in shorter amount of time. The whole process went pretty smooth. Got the car I wanted in shorter amount of time. More

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Yoko excellent. Felt very tricked into purchasing extended warranty. Never in buying 4 cars, has this happened - had to do that day. Why you buy a Lexus Certified Felt very tricked into purchasing extended warranty. Never in buying 4 cars, has this happened - had to do that day. Why you buy a Lexus Certified! Even when, I called Finance Company, they agreed, When, I went up next day, they would not take payment, back to where it would be without extended warranty... however put it towards the principal. Finance Company informed that it could of been changed. Going from $202 a month to $402.... was not in my plan. All of that went to fast & misleading. My sales agent was great! 5th Lexus & this has never happened. It has left much disappointment in me returning to Lexus for next vehicle. Especially, laying down such a large down payment, I could have bought newer than 2020, if I wanted a large payment. Purpose of buying certified. Overall, unfortunately this experience was not good. Especially, since my other Lexus was totaled from someone hitting me & I was not even wanting a new vehicle. The car is nice, but definitely a learning experience. You buy certified, so you don't need extended. All the people that helped me at Lexus were extremely profession in training me - on the newer version. They are all helpful. My caution to anyone, watch when they send you in to talk about financing & warranty's. You should know there is a catch when they say you have to do it today. That is truly my complaint. Lexus is a wonderful vehicle. The manager was very nice as well. Expensive lesson learned. Will, I go back to Lexus for my next purchase remains to be seen. Again, Yoko was fantastic. More

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Yoko was awesome in helping me with purchase of Lexus RX 350. She went over thoroughly important features of the car, answered my questions clearly, and speed up the process so I could go home in decent tim 350. She went over thoroughly important features of the car, answered my questions clearly, and speed up the process so I could go home in decent time. She was also very friendly and easy to talk to and made my purchase process very pleasant! Thank you! More

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Yoko was absolutely wonderful with buying my car. She went over in details about the car, answered my questions and accommodated to my time pressure . She went over in details about the car, answered my questions and accommodated to my time pressure . More

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Great customer service. No pressure sales with Yoko. Would recommend this dealership to anyone. Thank you No pressure sales with Yoko. Would recommend this dealership to anyone. Thank you More

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Yoko was great and made the process of buying a car easy and fly by! I was able to talk to the service department on the history of the vehicle and Ruth was fantastic helping me secure financing for the car and fly by! I was able to talk to the service department on the history of the vehicle and Ruth was fantastic helping me secure financing for the car. More

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Everything about my experience in purchasing a car was excellent. I recommend this dealership to everyone. excellent. I recommend this dealership to everyone. More

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We were very pleased with the friendly service we received from the moment we walked in the doors till the time we drove out with our new car. Tammy was an excellent sales person. She followed up on received from the moment we walked in the doors till the time we drove out with our new car. Tammy was an excellent sales person. She followed up on our questions and made sure we were taken care of every minute we were there. We feel like we have a great relationship with the Akron Canton Lexus dealership. We know can count on them to take care of our automobile needs. More

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Friendly clean and professional. Excellent product and knowledgeable staff . Give Yoko a raise! We’ll send our friends Excellent product and knowledgeable staff . Give Yoko a raise! We’ll send our friends More

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Jennifer is outstanding. I cannot think of any one else with whom I would want to conduct business. She turned an unpleasant task into a pleasant one. She was patient, an I cannot think of any one else with whom I would want to conduct business. She turned an unpleasant task into a pleasant one. She was patient, answered every question, listened to my requirements, and responded appropriately with each. Everyone at the dealership made one feel welcome and comfortable. More

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