Nikolas Rair
Nikolas Rair at Lexus of Akron-Canton
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Nikolas Rair | Page 8

Service Advisor

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

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4.9
77 Reviews

I got into the car industry because of my love for cars and especially made it easy coming to Lexus because of the reputation and quality of the vehicles. I have been with Lexus of Akron for 5 years and have done 4 different jobs in the dealership. I am dog dad to a 1 year old Lab puppy who is my best friend and Hiking partner, we both enjoy hiking and swimming and of course Ice Cream!

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

4.9

77 Reviews

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77 Reviews of Nikolas Rair

November 21, 2021

Dealership Rating
Employee Rating

Always great service at Lexus of Akron. Whole team from Sales to Service is first class! Keep up the awesome work! More

by MrNX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Tammy Ponomarenko, Ruth Ham, Mark Stacy, Kari Scherer , Robbie Eggeman, Scott Gilmore, Marty Richards, Scott Zehner

Nov 22, 2021

Lexus of Akron-Canton responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

November 04, 2021

Dealership Rating
Employee Rating

Ruth Ham was very friendly and she treated us like family. We had a pleasure to have her as our sales person for our Lexus RX 350 She is very responsive and she really care about her customers. Ru More

by ValPrisaca
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham, Kari Scherer, Jannelle Giacomo , Marty Richards

Nov 04, 2021

Lexus of Akron-Canton responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with Ruth and the Lexus of Akron-Canton team. Drive safely in your new Lexus RX 350, and we hope to see you back again down the road!

November 03, 2021

Dealership Rating
Employee Rating

It is always a pleasure when we come in for service. They are attentive, courteous, and helpful. More

by Bulldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Tammy Ponomarenko, Ruth Ham, Mark Stacy, Kari Scherer , Robbie Eggeman, Scott Gilmore, Marty Richards

Nov 03, 2021

Lexus of Akron-Canton responded

Attentive, courteous, and helpful are three words we aim to live by! Thank you for the great review and for taking your service needs to Lexus of Akron-Canton - we sincerely appreciate the support!

October 20, 2021

Dealership Rating
Employee Rating

Professional customer service and great communication. Scott and the Service Team have never disappointed. Thank you Doc Daugherty More

by ReloDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Eggeman, Scott Gilmore, Marty Richards, The Master Techs who replaced the Brakes

Oct 20, 2021

Lexus of Akron-Canton responded

Thanks so much for the confidence in the Lexus of Akron-Canton team! We're thrilled that Scott and the rest of our team has always taken great care of you. See you again next time you need us.

October 20, 2021

Dealership Rating
Employee Rating

Excellent quality of repairs and service check however, I wish they would have washed the car. More

by zadb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Lexus of Akron-Canton responded

Thanks for trusting our team to take care of your car. I'm sorry to hear that you are frustrated that we did not wash your vehicle, and I will pass this feedback along to our team. If there's anything else we can do, please let us know. Best, Jon Morris - Service Manager - 330-645-4800

October 07, 2021

Dealership Rating
Employee Rating

Always on time, informative, accurate assessments. Always follow up on the visits for feedback. Definitely will prompt me to buy another Lexus. More

by stork836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Lexus of Akron-Canton responded

Thanks for the review of Lexus of Akron-Canton. We look forward to doing business with you in the future!

September 07, 2021

Dealership Rating
Employee Rating

Customer service was great! They installed my Apple CarPlay for free and even washed my car. They also had a loaner ready for me when i got there More

by shalastellfox0519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Eggeman, Scott Gilmore, Marty Richards

Sep 08, 2021

Lexus of Akron-Canton responded

It's our pleasure to go above and beyond for our guests at Lexus of Akron-Canton, and it means so much to us that you appreciate our efforts! Thank you for supporting our business with a wonderful review and we hope we'll have another chance to take excellent care of you soon!

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