Nikolas Rair
Nikolas Rair at Lexus of Akron-Canton
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Nikolas Rair | Page 7

Service Advisor

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

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4.9
77 Reviews

I got into the car industry because of my love for cars and especially made it easy coming to Lexus because of the reputation and quality of the vehicles. I have been with Lexus of Akron for 5 years and have done 4 different jobs in the dealership. I am dog dad to a 1 year old Lab puppy who is my best friend and Hiking partner, we both enjoy hiking and swimming and of course Ice Cream!

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

4.9

77 Reviews

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77 Reviews of Nikolas Rair

April 05, 2022

Dealership Rating
Employee Rating

We have used Lexus Akron Canton since they opened. The sales and especially the service department are superb. Ruth Ham guided me through the understanding and the process of my recent trade-in purcha More

by dcroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Ponomarenko, Ruth Ham , Robbie Eggeman, Scott Gilmore, Marty Richards

Apr 05, 2022

Lexus of Akron-Canton responded

Thank you for the great review! We are so glad to hear that you are so confident in Ruth and the Lexus of Akron-Canton team to get the job done. Drive safely, and we hope to see you back again down the road!

March 29, 2022

Dealership Rating
Employee Rating

All pleasant employees and job went smith including a car wash. Thanks to all. Only problem I had is that day there was a phone problem with your system. More

by Miller.sharon63@gmai.com
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Richards

Mar 29, 2022

Lexus of Akron-Canton responded

Sharon - Thank you for trusting us with your vehicle. We appreciate this feedback regarding our phone system and are grateful for the chance to assist you! All of us at Lexus of Akron-Canton wish you safe driving.

March 23, 2022

Dealership Rating
Employee Rating

Nik and his team are the best of the best. I came in with a low tire pressure light without an appointment and within an hour they had a new tire mounted at a good price and had me on my way. More

by happytrails4all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2022

Lexus of Akron-Canton responded

Personal service is what we love to provide here at Lexus of Akron-Canton, so it's wonderful to see this reflected in your experience with Nik! Thank you for sharing with us and leaving our business a five-star review. Safe travels!

January 28, 2022

Dealership Rating
Employee Rating

This is my third car purchase from Shelley. She is responsive, knowledgeable, and sincerely has the best interest of the client in mind! I will always shop at Lexus of Akron Canton! Great buying expe More

by happytrails4all
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Jannelle Giacomo , Tim - helped me set up my new vehicle!

Jan 31, 2022

Lexus of Akron-Canton responded

When we see "responsive" and "knowledgable" in our customer's feedback, it lets us know we're doing a great job. Shelley will be so pleased to hear that you had a great time working with her. Enjoy the new ride! - Lexus of Akron-Canton

January 24, 2022

Dealership Rating
Employee Rating

Ruth was very knowledgeable about the entire inventory we looked. Ruth answered all our questions and was veery attentive to our needs. The process went very smoothly as always at Lexus Akron Canton. Than More

by Asgro2410
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Tammy Ponomarenko, Ruth Ham, Mark Stacy, Kari Scherer , Robbie Eggeman, Scott Gilmore, Jim Vicchiarelli, Scott Zehner

Jan 25, 2022

Lexus of Akron-Canton responded

Thank you for the great review! We appreciate your business and are so happy to hear that Ruth went the extra mile to assist with your purchase. Drive safely, and we hope to see you back again at Lexus of Akron-Canton!

January 09, 2022

Dealership Rating
Employee Rating

Lexus of Akron/Canton have an amazing service department that greet you with kindness the minute you pull in. More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Lexus of Akron-Canton responded

Hunter, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

December 27, 2021

Dealership Rating
Employee Rating

I began my search online, and Jon responded immediately. Led me to the dealership and the purchase of my new car. More

by Christina
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Peter Spacagna, Pete Mapp, Shab Tadayon, Jannelle Giacomo , Robbie Eggeman, Scott Gilmore, Jon Martin, Marty Richards

Dec 28, 2021

Lexus of Akron-Canton responded

We're thrilled Jon provided a seamless buying experience for you, Christina. All of us at Lexus of Akron-Canton wish you the best in your new car. Thank you and have a great day!

December 22, 2021

Dealership Rating
Employee Rating

Great! Everything you would expect from a Lexus dealership. The whole staff worked smoothly. Scott was superb, knowledgeable, thorough, and efficient, More

by LexNx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Tammy Ponomarenko, Ruth Ham, Mark Stacy, Kari Scherer , Robbie Eggeman, Scott Gilmore, Marty Richards, Scott Zehner

Dec 22, 2021

Lexus of Akron-Canton responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with Scott. Drive safely, and we hope to see you back again at Lexus of Akron-Canton!

December 16, 2021

Dealership Rating
Employee Rating

Excellent service, timely and knowledgeable. And they really care about the customer! Welcoming to all, even my chocolate lab who always gets a lot of love and attention! More

by happytrails4all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Lexus of Akron-Canton responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Akron-Canton team to get the job done. Drive safely, and we hope to see you and your dog back again down the road!

November 21, 2021

Dealership Rating
Employee Rating

First class team at Lexus. Always treat us like family. The experience was easy, fair and enjoyable! More

by bobmckee72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Peter Spacagna, Jannelle Giacomo , Scott Gilmore

Nov 22, 2021

Lexus of Akron-Canton responded

We are always happy to see you, Bob! Thanks for your continued support of Lexus of Akron-Canton!

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