Nick Rose
Nick Rose at Jim Ellis Buick GMC Mall of GA
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Nick Rose | Page 3

Service Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
37 Reviews
4.5

37 Reviews

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37 Reviews of Nick Rose

August 28, 2023

Dealership Rating
Employee Rating

This dealer has a major mixup in their database and they keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I D More

by jp_vasquez
Service Price Transparency
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Service Time
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Recommend Dealer
No
Sep 01, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. This error has been corrected in our records. We sincerely apologize for any inconvenience this may have caused.

August 25, 2023

Dealership Rating
Employee Rating

Great communication on vehicle status Job well done issues fixed. Dealership and lane look great More

by SCOTT.HAUSER
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Recommend Dealer
Yes
Aug 31, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

August 10, 2023

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Employee Rating

Quick, efficient and always a smile! ! Well done Not the first time or the Last time will use this shop! More

by lhawk47
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

August 09, 2023

Dealership Rating
Employee Rating

The part required to fix my vehicle is out of stock and the car is drivable. They were very apologetic, but I know the parts issue is out of the dealer’s hands. More

by Robertgarland36
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa - Service Advisor

Aug 12, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

August 03, 2023

Dealership Rating
Employee Rating

I was a bit nervous have to take my car in for repair especially knowing is a 2022. My service advisor Malissa was courteous, knowledgeable and helpful. I had my vehicle repaired sooner than I anticipate More

by LIZRAMLAL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, James Stecker , Malissa.

Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

July 29, 2023

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Employee Rating

Kept vehicle several days to ensure that my issue was resolved and they ensured that the vehicle was completely resolved More

by SALJM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Aug 14, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

July 19, 2023

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Employee Rating

The dealership was very attentive, and fixed my problem very quickly. I was very pleased with my service. More

by SPARKER9
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes , Craig Pippin

Jul 27, 2023

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

July 04, 2023

Dealership Rating
Employee Rating

This dealership is top notch! The team is extremely professional and very customer focused. They keep you informed and are very thorough. Highly recommend. More

by Maritza.pichon
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayoe

Jul 09, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

July 01, 2023

Dealership Rating
Employee Rating

Always a great experience. They treat you like family. Always answer any questions I may have More

by Kimsouth930
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jul 09, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 08, 2023

Dealership Rating
Employee Rating

Timely, prompt, considerate, polite, great customer service. Quiet, clean establishment . Cat cleaned . Did not take long for car to be returned. More

by INTOIUCH2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, James Stecker

Jul 09, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your feedback! We hope you have a great day!

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