Christie Ledbetter
Christie Ledbetter at Jim Ellis Buick GMC Mall of GA
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Christie Ledbetter

Service BDC Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Christie Ledbetter

January 17, 2024

Dealership Rating
Employee Rating

Prompt and friendly service! Worked me in with a bad tire and were also able to get my needed device done. More

by Col2020
Service Price Transparency
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Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

January 17, 2024

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Employee Rating

Excellent services! My car was fixed fast. The waiting area is comfortable and the coffee is delicious. More

by Lidice Valeriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

November 09, 2023

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Great customer service who kept me informed throughout the service call. I enjoyed the video summary of the needed repairs. More

by MAXPERFORMANCE101
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Dowdy

Nov 18, 2023

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

October 17, 2023

Dealership Rating
Employee Rating

Fast and efficient service. Car completed as promised. I highly recommend Jim Ellis Buick GMC. More

by owenscalvin
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2023

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

October 02, 2023

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Great place to bring your car. . Service and sales department are very professional, friendly , and clean areas. More

by JONESFAMILY11
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Recommend Dealer
Yes
Oct 05, 2023

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

September 07, 2023

Dealership Rating
Employee Rating

Very professional and honest. My first place to shop for vehicles they done right every time More

by JRABAGO_2004
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 13, 2023

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 28, 2023

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Employee Rating

This dealer has a major mixup in their database and they keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I D More

by jp_vasquez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Sep 01, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. This error has been corrected in our records. We sincerely apologize for any inconvenience this may have caused.

August 15, 2023

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Employee Rating

They have had several problems with my car, but the biggest issue is having to replace four tire pressure sensors within the last year. More

by PERRYGROSS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes , Charles ? He would also rate a four.

Aug 17, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 25, 2023

Dealership Rating
Employee Rating

The service was great and done as expected. The customer service was good and very helpful. More

by thomasfabernathy
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

June 17, 2023

Dealership Rating
Employee Rating

Very comfortable and polite. It was like speaking with friends instead of total strangers. Definitely recommend! More

by SHADOWMOON1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim South, Anna Rogers

Jun 30, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

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