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James Stecker

Overview Reviews (230) Inventory (276)

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James Stecker

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James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5

230 Reviews

Overview Reviews (230) Inventory (276)

Dealership Experience

6 yrs, 8 mos

Industry Experience

9 yrs, 1 mo

4.5

230 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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230 Reviews of James Stecker

April 24, 2024

Dealership Rating

Employee Rating

Jim Ellis Mall of Georgia has always gone above and beyond. James and Ed excellent service advisors that always do what is best for the customer. beyond. James and Ed excellent service advisors that always do what is best for the customer. More

by ellisjames

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes

Helpful 0

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Apr 27, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

April 16, 2024

Dealership Rating

Employee Rating

This is the 4th time I have to take my truck in to figure out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving More

by Oneforallservices1

Verified Customer

Workmanship

Service Time

Recommend Dealer

Other Employees Tagged: Ed Barnes

Helpful 0

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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

April 12, 2024

Dealership Rating

Employee Rating

Easy in and out, simple service with oil and rotation but team was great and very professional. team was great and very professional. More

by JAY.YOUNG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

April 10, 2024

Dealership Rating

Employee Rating

I always have the best experience at this location. Great service, personable, kind, and efficient. Great service, personable, kind, and efficient. More

by ndcamp70

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

April 10, 2024

Dealership Rating

Employee Rating

Came in for an oil change. It took over two hours. I don’t understand why it took so long when I had an appointment. It took over two hours. I don’t understand why it took so long when I had an appointment. More

by Barbaracop

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your feedback! We hope you have a great day!

April 09, 2024

Dealership Rating

Employee Rating

Needed warranty work done on my truck. The service team was very knowledgeable and helpful with my situation The service team was very knowledgeable and helpful with my situation More

by ggpgroup

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Helpful 0

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Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

April 06, 2024

Dealership Rating

Employee Rating

Service was quick and I was kept informed! He escorted me to my car to double check everything He escorted me to my car to double check everything More

by JQUEENCJ1401

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Helpful 0

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Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

April 05, 2024

Dealership Rating

Employee Rating

Everything was fine and done in a timely manner. I'll be back for my 30,000 mile service. I'll be back for my 30,000 mile service. More

by mhart9

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Helpful 0

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Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

April 05, 2024

Dealership Rating

Employee Rating

It was a great experience My car was fixed as expected and the dealership employees are always professional and the dealership employees are always professional More

by Karenkeen1969

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Helpful 0

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Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

February 17, 2024

Dealership Rating

Employee Rating

Everything was great! James was terrific! Dealership was nice and clean. We were in and out in no time! Jim Ellis dealerships are the best!!! James was terrific! Dealership was nice and clean. We were in and out in no time! Jim Ellis dealerships are the best!!! More

by Ryanasmer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Helpful 0

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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

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James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

230 Reviews of James Stecker

Dealership Inventory (276 Vehicles)

Had a great experience?Spread the word.

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