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Michaela (Mickey) Alvares
Michaela (Mickey) Alvares at Elk Grove Toyota

Michaela (Mickey) Alvares

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Michaela (Mickey) Alvares

May 31, 2026

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Employee Rating

I cannot say enough good things about MICAELA ALVAREZ. She keeps me coming back to Toyota for service. She's honest, kind, knowledgeable, empathetic, understanding and I look forward to seeing her at serv More

by lisaveiga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Thorpe, Victor Reynoso, Miguel Navarro

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Jun 01, 2026

Elk Grove Toyota responded

Hello, Thank you for sharing this amazing review about Micaela. I shared it with her and her manager. I am happy to hear she is honest, kind, knowledgeable, empathetic and understanding during your visits. We look forward to serving you again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 28, 2026

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Service was great! Very professional and friendly. They were fast and had my car done when they said it would be. More

by Rocklingrammie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2026

Elk Grove Toyota responded

Hello, Thank you for your kind words. I am happy our staff was professional and friendly. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 01, 2026

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Very good Job and very good customer service and a good time frame finish on a good time More

by Rosario Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Bui, Andres Flores, Jelian Alop, Rene Ascencio

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Mar 02, 2026

Elk Grove Toyota responded

Hello Rosario, Thank you for taking time out of your day to review our Express Service department. I am happy to hear you received very good customer service in the correct time frame. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

December 18, 2025

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Efficient , courteous, and clean is what my response is to my review of service , done on 12/16/225 @ 7:35 am. More

by Dynamodave
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 22, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our Service department. It is pleasing to hear your service was efficient and our staff was courteous. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2025

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The service was quick and easy. Everybody was polite and very courteous. I definitely would recommend for other Toyota owner. More

by Crucial_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, Alvin Kumar, Primal Kumar, Khang Bui, Andres Flores, Jelian Alop, Rene Ascencio, Patricia Herrera, Tiffany Forschler

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Nov 14, 2025

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review our dealership. I am happy to hear our staff was polite and courteous. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 24, 2025

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Employee Rating

Although they were extremely short staff and I was unable to set an appt. I was seen and helped. I had an estimate ready time of 6 pm however they were complete by noon. More

by Margaritabarajas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro

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Aug 26, 2025

Elk Grove Toyota responded

Hello, Thank you for your patience during our short staffing. I am happy to hear your vehicle was done sooner than estimated. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 02, 2025

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Employee Rating

They are very kind and help me in my process with my truck thanks a lot and keep up the good work work. More

by Oscaryepez1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jelian Alop, Rene Ascencio

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Mar 04, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 25, 2024

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Fast service. Explained clearly what needed to be done . Very courteous and helpful . Definitely plan to continue car care with them More

by pprescott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aldrete

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Apr 26, 2024

Elk Grove Toyota responded

Hello, Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

December 09, 2023

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Employee Rating

Had a wonderful experience. Everything went perfectly with the maintenance service Will definitely be back More

by larrycruz64
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 23, 2023

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My service appointment was efficient-the wait was not too long. The staff was polite. More

by Dawnbridget1970
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Recommend Dealer
Yes
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