Andres Flores

My representative was very kind and very professional he did such good service and a good job and answered all my questions I will definitely recommend him I know his last name was Flores , I will be back i did such good service and a good job and answered all my questions I will definitely recommend him I know his last name was Flores , I will be back it was my first time coming back after several years because the costume service was so bad I chose other dealer but because of the great service Flores did I will be back with all 3 Toyotas I will also recommend this dealership for Service More

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Fast and friendly service with clean bathrooms and a nice waiting room. Will go back for future service. waiting room. Will go back for future service. More

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I was able to schedule an appointment quickly. Service was timely and prompt as I was out in less than 1 hour. Service was timely and prompt as I was out in less than 1 hour. More

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All good great customer service and support fast and friendly no issues 2 big thumbs up friendly no issues 2 big thumbs up More

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Went in for 10k toyota care service. The maintenance invoice showed that they rotated my tires, changed oil with oil filter and did a multi-point inspection. However, the tires were neve The maintenance invoice showed that they rotated my tires, changed oil with oil filter and did a multi-point inspection. However, the tires were never rotated since I marked them but they didnt know that. Now I am questioning whether they changed my oil or not or did any of the items they listed on the invoice or why it wasn’t explained why my tires weren’t rotated while the invoice said otherwise More

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Easy to make an appoinment and fast service. Great service advisors,friendly staff.Clean and wide waitng area. Great service advisors,friendly staff.Clean and wide waitng area. More

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Fast and efficient service. The representative who helped me was really friendly and informative. He explained everything to me. The representative who helped me was really friendly and informative. He explained everything to me. More

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Andres Flores is great. Welcoming and friendly. Doesn’t make you feel dumb or is pushy on services. I prefer coming to Elk Grove Toyota than Folsom Toyota. Their customer se Welcoming and friendly. Doesn’t make you feel dumb or is pushy on services. I prefer coming to Elk Grove Toyota than Folsom Toyota. Their customer service and wait times are horrible. This is not the case for Elk Grove Toyota. More

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They take care services. They have an excellent service I give them hundred percent I will recommend to everybody go to Toyota services. They have an excellent service I give them hundred percent I will recommend to everybody go to Toyota services. More

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This is just oil change, no extra work. After oil change is completed with in 35 min, they park my car at front, and then I have to wait about 1hr and 20 min just to do the paperwork (tw After oil change is completed with in 35 min, they park my car at front, and then I have to wait about 1hr and 20 min just to do the paperwork (two page) for final payment. More

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